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Beoordelingen van Holiday Inn Calais, an IHG Hotel

4 out of 5
Holiday Inn Calais, an IHG Hotel
6, Boulevard des Alliés, Calais, Pas-de-Calais

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 280 van 814 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 814 beoordelingen" "
Gastenscore: 6 - Redelijk. 122 van 814 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 814 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 814 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

A.J.G.M., Heeswijk - Dinther

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff was friendly and very helpful. They even offered a closed garage for parking my motorcycle. Calais itself, however, looks like a city in decline. Old, badly maintained buildings and a not very overall safe feeling.
1 nacht verbleven in mei 2024
Reactie van Eddy, Assistant Manager op 17 mei 2024
Thank you for taking the time to tell us about your experience at Holiday Inn CALAIS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.Sincerely,

8/10 – Goed

Angela

1 nacht verbleven in april 2024
Reactie van Eddy, Assistant Manager op 25 mei 2024
Dear Guest, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and our teams. It's always a pleasure to see that our guest liked and recommend their stay. Regards,

10/10 – Uitstekend

Barry

Zakenreiziger
Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

10/10 – Uitstekend

Wilco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Net verblijf ideaal om van te voren te overnachten om naar londen te gaan . Nette kamers en een goed ontbijt .
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michel

Très bon hôtel bien situé,personnel accueillant,déjeuner copieux et très bon a recommander
3 nachten verbleven in september 2023
Reactie van Eddy, Adjoint de DIrection op 20 sep 2023
BOnjour Michel, Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de notre établissement. Votre retour positif est une excellente récompense pour nos équipes et nous sommes ravis de constater que vous avez apprécié votre séjour parmis nous. Nous espérons vous revoir prochainement,Cordialement

8/10 – Goed

Aysun

2 nachten verbleven in augustus 2023
Reactie van Eddy, Assistant Manager op 1 sep 2023
Dear Customer Thank you to take a tim eto share your experience in our establishment. Your feedback is a good newsfor us and it's a pleasure to see that you enjoyed your stay with us. We hope to see you again in our hôtel. Regards

8/10 – Goed

Johan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dicht aan ferry kanaal.
1 nacht verbleven in mei 2023
Reactie van Eddy, Adjoint de Direction op 23 mei 2023
Dear Johan, TRhank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's a pleasure t see that you have enjoyed your stay with us. We hope to see you again in our establishment

10/10 – Uitstekend

Mike

1 nacht verbleven in maart 2023
Reactie van Eddy, Assistant Manager op 8 mrt 2023
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enoyed your stay. Kindly Regards,

8/10 – Goed

Michele

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We hadden een probleem met de toilet, en kregen een nieuwe kamer. Vriendelijk en behulpzaam personeel.
3 nachten verbleven in juli 2022
Reactie van Eddy, Réceptionniste op 6 aug 2022
Dear Csutomer, Thank you to take a time to share your experience in our establishment. Your feedback it's a good recompense for all teams of Holiday Inn. We hope to see you again in our hotel. Regards, Reception Staff

10/10 – Uitstekend

Eveline

Positief: Netheid, personeel en service en comfort kamer
Op loopafstand van restaurantjes. Wel een beetje vergane glorie.
1 nacht verbleven in juni 2019
Reactie van M. GAMBLIN C., General Manager op 29 jun 2019
Beste Eveline, Ik wil u persoonlijk bedanken voor uw aanbeveling van Hotel Holiday Inn - Calais en ik hoop u opnieuw te mogen verwelkomen bij een volgend bezoek. Vriendelijke groeten, M. GAMBLIN C., General Manager

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in maart 2019

8/10 – Goed

leonardus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel dichtbij de haven
Gezellig verblijf

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel dichtbij de haven
Gezellig verblijf

6/10 – Redelijk

Toby

Reisde met familie
Positief: Personeel en service
Conveniently located following a long drive as it’s close to the ports and tunnel, however a very dated interior that desperately requires a refurb. A basic breakfast offering. Overall was over-priced for such a budget hotel. Staff were friendly and helpful, especially late at night on arrival. Parking is on the main road which didn’t feel secure or safe.
1 nacht verbleven in mei 2024
Reactie van Eddy, Assistant Manager op 25 mei 2024
Dear Guest, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and our teams. It's always a pleasure to see that our guest liked and recommend their stay. Regards,

10/10 – Uitstekend

David

Reisde met een groep, Zakenreiziger
Positief: Voorzieningen
Uncomplicated stay over. Plenty bars and restaurants in vicinity
1 nacht verbleven in mei 2024
Reactie van Eddy, Assistant Manager op 25 mei 2024
Dear Guest, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and our teams. It's always a pleasure to see that our guest liked and recommend their stay. Regards,

10/10 – Uitstekend

Patricia Anne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely big room and nice bathroom
1 nacht verbleven in mei 2024
Reactie van Eddy, Assistant Manager op 17 mei 2024
Thank you for taking the time to tell us about your experience at Holiday Inn CALAIS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.Sincerely

6/10 – Redelijk

Sakina

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Die Zimmer sind altbacken und heruntergekommen. Wir hatten an der Decke beim 2. Doppelbett schwarzen Schimmel. Der Teppich ist eine Katastrophe. Für 4 Personen gab es nur 2 Handtücher. Man kann aber relativ gut parken und die Betten waren okay. Wir waren nur eine Nacht da, für mehr würde ich das Hotel auch nicht empfehlen.
1 nacht verbleven in april 2024
Reactie van Eddy, Assistant Manager op 15 apr 2024
Thank you to take a time to share your experience in our establishment. Your feedback isvery valuable for us and our teams.We hope to see you again in our hotels. Regards,

10/10 – Uitstekend

Martin

Reisde met familie en kleine kinderen
It’s a basic hotel chain but all the staff I came into contact with were friendly knowledgeable (I asked for recommendations on places to eat) kind to my children and generally a really good bunch. Holiday inn have got a great team working there.
1 nacht verbleven in april 2024
Reactie van Eddy, Assistant Manager op 15 apr 2024
Thank you to take a time to share your experience in our establishment. Your feedback isvery valuable for us and our teams.We hope to see you again in our hotels. Regards,

10/10 – Uitstekend

Leslie

2 nachten verbleven in maart 2024
Reactie van Eddy, Assistant Manager op 1 mei 2024
Dear Guest,Thank you so much for your excellent review! We are thrilled to hear that you had a memorable stay with us. Your kind words about our hotel and services are greatly appreciated and serve as a wonderful motivator for our team. We aim to provide an exceptional experience for each of our guests and are glad we met your expectations.We look forward to the pleasure of welcoming you back in the near future.Warm regards,

2/10 – Ontzettend slecht

Ilankumaran

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
Late night around 2 am terrible sound in the hotel.not able to sleep properly.
1 nacht verbleven in maart 2024
Reactie van Eddy, Assistant Manager op 1 mei 2024
Dear Guest,Thank you for taking the time to provide your feedback. We sincerely apologize for the disturbance caused by the noise during your stay. Providing a quiet and comfortable environment for all our guests is a priority, and we are disappointed to hear that we fell short in this instance.We are currently investigating the source of the noise to ensure that such an inconvenience does not occur again. Please rest assured that we are taking your comments seriously and are committed to improving our guests' experience.We hope to have the opportunity to welcome you back and provide you with a peaceful stay that meets your expectations and our standards.Warm regards,

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice transit hotel with good breakfast and helpful staff
1 nacht verbleven in maart 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Dear James, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

8/10 – Goed

Waiho

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

8/10 – Goed

Matttew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good. Slight disappointment as wasn't aware parking needed to be booked, so wasn't able to park on-site, and had to park on road.
1 nacht verbleven in februari 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

8/10 – Goed

Robert

2 nachten verbleven in februari 2024
Reactie van Eddy, Assistant Manager op 15 apr 2024
Thank you to take a time to share your experience in our establishment. Your feedback isvery valuable for us and our teams.We hope to see you again in our hotels. Regards,

8/10 – Goed

Anne sophie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bon sejour
2 nachten verbleven in februari 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

8/10 – Goed

richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
tres bien
Hôtel agréable tout autant que le personnel
1 nacht verbleven in januari 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

6/10 – Redelijk

Jesper

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

2/10 – Ontzettend slecht

Zongyi

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We travel around the world and stayed in tones of hotels. And I am afraid to say this is probably one of the worst 4* hotels that I have ever come across! More like a 2*! The room (206) is old, dirty and in very poor condition. We booked a non-smoking room and could smell someone had smoked in the room previously. The window could be opened fully as the latch had been broken. And we could see lots of cigarette burning marks on the window sills outside. Carpet was filthy. Furnitures were old. Skirting board was scratched and marked. Bathroom has mould and damp marks between tiles. Some tiles were broken. TV was tiny and blurry. Only one bottle of water in the room when there were two of us. Had to ask for one more at the reception. Breakfast was very average. Had to ask staff for more milk for the cereals as the container was empty and not refilled. Only positive is that the Receptionist Ella was very good.
1 nacht verbleven in januari 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Dear Customer, Thank you to take a time to share your experience in our establishment, We are sorry if you haven't enjoyed your stay because you don't like your room. For the next time, should I advise to booked a room with spacific view mentionned on the booking becuse it is a renovated room and you can see difference. We hope to see you again, Regards

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

6/10 – Redelijk

nicoleta

1 nacht verbleven in januari 2024
Reactie van Eddy, Assistant Manager op 7 mrt 2024
Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for us and it's always a pleasure to see that you enjoyed your stay in our hotel. We hope to see you again in our establishment.Regards,

10/10 – Uitstekend

David

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Yanggu

1 nacht verbleven in december 2023

10/10 – Uitstekend

Gilles

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parfait personnel très sympa et professionnel
3 nachten verbleven in december 2023

8/10 – Goed

Mike

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

8/10 – Goed

Laurent

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

nathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Eddy, Assistant Manager op 7 dec 2023
Dear Customer, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

6/10 – Redelijk

Jessica

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Des ventilation derrière l'hôtel qui font vibrer les murs, jusqu'à plus de 23h Petit déjeuner décevant pour un 4 étoiles Tout le reste était bien
1 nacht verbleven in november 2023

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Restaurant not always open. Nice if they offered a small selection of snacks. Always, welcome, good rooms and beds comfortable Breakfast a good choice of items hot and cold . A good basic hotel in a handy place near the port/town.
1 nacht verbleven in november 2023
Reactie van Eddy, Assistant Manager op 7 dec 2023
Dear Susan, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

8/10 – Goed

richard

2 nachten verbleven in november 2023

8/10 – Goed

John

9 nachten verbleven in november 2023
Reactie van Eddy, Assistant Manager op 7 dec 2023
Dear John, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

8/10 – Goed

c

Reisde met partner
Could be more generous with their in room tea and coffee supplies.
1 nacht verbleven in november 2023
Reactie van Eddy, Assistant Manager op 7 dec 2023
Dear Customer , Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was lovely and spacious. Great view to harbour. Also the right temperature.
2 nachten verbleven in november 2023
Reactie van Eddy, Assistant Manager op 7 dec 2023
Dear Karen, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

8/10 – Goed

Antoine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Eddy, Assistant Manager op 7 dec 2023
Dear Antoine, Thank you toi take a time to share your experience in our establishment. Your feedback is very valuable for us and it's with pleasure we can see that you enjoyed your stay. We hope to see you aaginb in our hotel, Regards,

6/10 – Redelijk

ANDREAS

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2023
Reactie van Eddy, Assistant Manager op 14 nov 2023
Dear Andreas, Thank you to take a time to share your experience in our establishment. Your feedback is valuable for us and we try at anytime to satisfied our guest during their stay. We hope to see you again in our hotel. regards

10/10 – Uitstekend

Vivian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel to connect with Calais port.
Lovely hotel, very conveniently located. Clean, comfortable room.
3 nachten verbleven in november 2023
Reactie van Eddy, Assistant Manager op 11 nov 2023
Dear Vivian, Thank you to take a time to share your experience in our estabmlishment. Your feedback is very valuable for us and it's always a pleasure to see our guest liked their stay. We hope to see you again in our hotel. Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend
2 nachten verbleven in november 2023
Reactie van Eddy, Assistant Manager op 9 nov 2023
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for our teams and we hope to see youa agin in our establishment. Regards,

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Eddy, Assistant Manager op 9 nov 2023
Dear Customer, Thank you to take a time to share your experience in our establishment. Your feedback is very valuable for our teams and we hope to see youa agin in our establishment. Regards,