Dear saber,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Dennis,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Johannes,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall our Hotel met with your expectations and you had a nice time with us. Thank you for your constructive comments about the improvements and your experience, we will continue collecting feedback from our guests so we can review and improve. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Alle,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear asher,Thank you for taking time to rating The Aquincum Hotel Budapest. We couldn't be happier to learn that our Hotel met with your expectations, you were satisfied with everything and you had a nice time with us. We hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Linda, Thank you for taking time to reviewing The Aquincum Hotel Budapest. It is good to learn that in overall our Hotel met with your expectations and you found everything perfect therefore you left us with such a good experiences. Many thanks for highlighting our colleagues, it’s a great feedback to the team so they can continue to provide a high-quality service. We all look forward to your next visit to The Aquincum Hotel Budapest. Sincerely, Philippe Mahuas General Manager

Thank you for taking time to reviewing The Aquincum Hotel Budapest. While we are glad to read that our location was convenient to you, we regret to learn that in other aspects our hotel did not meet with your expectations. We do apologize for the inconveniences you encountered during your visit. We are sorry to read your comments on the condition of the hotel, however, we do understand your concerns. We would like to kindly inform you, that due to the current COVID-19 situation and to reduce our impact on environment, the rooms are fully serviced in every fourth day. The amenities are refreshed, the bins are emptied and the beds are made daily. We are delighted to provide daily housekeeping service upon request, our guests are kindly asked to contact the reception in case they would require. All of our valued guests are informed about the process with the information card placed into the room. However, this should not be an excuse for not meeting our guests expectations. We sincerely hope that these will not keep you from returning and we will have the chance to welcoming you back at The Aquincum Hotel Budapest. Sincerely, Philippe Mahuas General Manager

Dear Topbrands, Thank you for taking your time to reviewing The Aquincum Hotel Budapest. We are pleased to read that you are our returning Guest since ages, your loyalty is highly appreciated. Thank you for your comments on the rooms. We regret to learn, however understand your point. We hope that we will have the opportunity to welcoming you at the Aquincum Hotel Budapest in the future as well. Sincerely, Philippe Mahuas General Manager

Dear Valued Guest, Thank you for your rating. We are glad to see that you had a nice time with us and look forward welcoming you back in our hotel. Best regards, Adrienn Gazsó Personal Assistant to General Manager

Dear Mr. Otto Thank you for staying with us. We regret to read that you were not satisfied with the condition for hotel, location and room rate. Please accept our apology for the inconveniences. Hope to see you again in the future and provide better service. Best regards, Timea Besze Rooms Division Manager

Dear Jill, Thank you for staying in our hotel. We are happy to read that you liked the hotel and you enjoyed the steam bath and pool area during your visit. Thank you for the nice comments. Hope to see you again in the future. Best regards, Timea Besze Rooms Division Manager

Dear Guest, Thank you for choosing our hotel. We regret to read that you are not satisfied with the age of the hotel. Hope to see you again soon. Best regards, Timea Besze Rooms Division Manager

Dear Guest, Thank you for taking the time to provide us with valuable customer's feedback about your recent stay at The Aquincum Hotel Budapest. It is very important for us to understand how effectively we meet our guests' needs. We are pleased to learn that you were satisfied with most aspects of your stay. Thank you for your comments regarding our facilities and location. Thank you again for your feedback, we are looking forward to your return. Best regards, Enikő Vázsonyiné Ásoth Quality Supervisor

Dear Guest, Thank you for choosing us. We regret to read that you were not really satisfied with our hotel, so please accept our apology. We are happy to read that you liked the location of the hotel. We hope that you give us a second chance and we can provide better service next time. Best regards, Enikő Vázsonyiné Ásoth Quality Supervisor

Dear Elise, Thank you for choosing us. We are happy to read that you enjoyed your stay. We are happy to read that you liked our spa, breakfast, location and you were satisfied with our staff. Hope to see you again soon. Best regards, Gábor Nemes General Manager

Dear Guest, Thank you for staying in our Hotel and for taking your time to write this detailed feedback. We are delighted to read that you had an enjoyable experience. Sorry to hear that you were not completely satisfied with the breakfast service, please accept our apologies for the inconvenience, we are working hard to improve the service. Once again thank you for choosing us, and we hope that we can welcome you back again in the future. Yours sincerely, Gábor Nemes General Manager

Dear Guest, Thank you for choosing The Aquincum Hotel Budapest. We are sorry to hear that you were not completely satisfied with the hotel. We are sorry for the incident that occured, but We'd like to kindly inform you that the staff of the hotel can not interfere in private affairs, unless there it is an issue that requires the help of emergency services, and the issue itself needs to be sorted out by the guests themselves. Nevertheless, our staff members tried to solve this situation in the fastest way possible, and provide help with anything you requested. We hope that peace will return to your family as soon as possible. Best wishes, Gábor Nemes, General Manager

Dear Guest, Thank you for choosing us and for taking your time to write this feedback. We regret to read that you were not satisfied with our Hotel. Please accept our apology for the inconveniences that you experienced during your stay, we will make sure to make improvements in the future so that such problems will never happen again. We hope that despite the inconveniences we can welcome you back again in the future.

Dear Guest, Thank you for staying in our Hotel and for taking your time to leave a rating. We are happy to read that you had an overall enjoyable experience during your stay. Once again thank you for choosing us, and we hope that we can welcome you back again in the future. Yours sincerely, Gábor Nemes General Manager

Dear Ms Judith, Thank you for choosing our hotel. We are happy to read that you liked our rooms and you were satisfied with the cleanliness and beds. Thank you for mentioning that our location is calm. We hope to see you again soon. Kind regards, Gábor Nemes General Manager

Dear norman,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. Much appreciated to highlighting our very helpful and friendly colleagues, it’s a great feedback to the team so they can continue to provide a high-quality service. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Mario,Thank you for taking time to review The Aquincum Hotel Budapest. We regret to learn that in some aspect our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. We do apologize for the inconveniences you have experienced. Please rest assured that we have forwarded your comments to the relevant departments, and we can assure you that we are taking necessary steps to avoid similar guest feedback. Thank you for your constructive comments about the improvements and your experience, we will continue collecting feedback from our guests so we can review and improve. Despite these we all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Laszlo J,Thank you for taking time to review The Aquincum Hotel Budapest. We regret to learn that in some aspect our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. It is true that we do not have a central location however, we are well connected by public transportation making it easy to reach the center. We are sorry to learn that overall, you found our hotel run down, however, we do understand your point. Thank you for your constructive comment regarding the slippery bath tub, We continue collecting feedbacks from our guests so we can review and improve. Ultimately, we are sorry to hear that gathering of smokers just below your window made your stay uncomfortable despite we have a designated smoking area opposite the entrance. We sincerely hope that this will not keep you from returning and we will have the chance to welcome you back at The Aquincum Hotel Budapest to make up for your recent experience. Sincerely,Philippe MahuasGeneral Manager

Dear ??,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that you found our room, parking, the Apicius Restaurant and the Aronia Spa and Wellness Center good. We are sorry to hear that our prices caused inconvenience to you. Please be kindly informed that our prices reflect the prices of similar services in 4* properties in the city of Budapest. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Robert,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall our Hotel met with your expectations and you had a nice time with us. Thank you for your constructive comments about the hot water. Please rest assured that we have forwarded your comments to the relevant department, and we can assure you that we are taking necessary steps to avoid similar guest feedback. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Robert Thomas,Thank you for taking time to review The Aquincum Hotel Budapest. We regret to learn that in some aspect our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. We do apologize for the inconvenience you have experienced with the billing procedure. Please kindly note that we can allow consumption to be charged to the room account if we have an authorized card or cash deposit left upon check in as mentioned by our colleagues at reception. We are sorry to read that this caused inconvenience for you. Also, please kindly note that our colleagues only wanted to follow our procedures by calling you and reminding you to kindly settle the bill however, we are regretted to see that you found the communication sarcastic. It is advisable to book a room with breakfast included to avoid this the next time you are staying with us. Ultimately, we are disappointed to read that you found our furniture old and worn however, we do understand your point. We sincerely hope that this will not keep you from returning and we will have the chance to welcome you back at The Aquincum Hotel Budapest to make up for your recent experience.Sincerely,Philippe MahuasGeneral Manager

Kedves Gábor!Köszönjük, hogy időt szánt rá és értékelte az Aquincum Hotel Budapestet. Sajnálattal olvastuk, hogy szállodánk nem minden szempontból felelt meg az Ön elvárásainak, ezért a nálunk töltött idő, nem volt olyan élvezetes, mint várta. Köszönjük észrevételeit és hogy megosztotta velünk tapasztalatait. Továbbra is figyelemmel kísérjük Vendégeink visszajelzéseit szolgáltatásaink fejlesztésének érdekében és a tapasztalt kellemetlenségekért ezúton is szeretnénk szíves elnézését kérni. Észrevételeit továbbítottuk az illetékes osztályoknak, és biztosíthatjuk afelől, hogy megtesszük szükséges lépéseket a hasonló vendégvisszajelzések elkerülése érdekében. Bízunk benne, hogy mindezek ellenére a jövőben is lesz alkalmunk viszont üdvözölni Önt az Aquincum Hotel Budapestben, hogy felülírhassuk a kellemetlen tapasztalatokat. Üdvözlettel,Philippe MahuasGeneral Manager

Dear Andrea,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Enzo,Thank you for taking time to review The Aquincum Hotel Budapest. We regret to learn that our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. However, we would have been happy if you could share more details with us so that we can learn from it and avoid similar feedback in the future. We honestly hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the future.Sincerely,Philippe MahuasGeneral Manager

Dear Alessia,Thank you for taking time to review The Aquincum Hotel Budapest. It is nice to learn that overall, our Hotel met your expectations and you had a nice time with us. Many thanks for highlighting our structure, our service and our breakfast. We all hope to have the opportunity to welcome you back at The Aquincum Hotel Budapest soon. Sincerely,Philippe MahuasGeneral Manager

Dear Hotels.com User, Thank you for taking time to review The Aquincum Hotel Budapest. While we are glad to read that you were satisfied with the overall cleanliness of our hotel, we regret to learn that in some aspect our hotel did not meet with your expectations therefore your stay with us was not as enjoyable as you expected. Please accept our apology regarding the daily cleaning service. Please rest assured that this experience does not reflect our standards and corrective actions will be taken. Thank you for your constructive feedback on the showerhead in the bathroom. Please rest assured that we have forwarded your comments to the relevant department, and we can assure you that we are taking necessary steps to avoid similar guest feedback. Ultimately, please kindly note that conditioner and sewing kits are available on request, please ask any of our colleagues the next time you stay with us, and we will be happy to provide. Despite of these we hope to have the opportunity to welcoming you back at The Aquincum Hotel Budapest in the future to make up your recent experience. Sincerely,Philippe MahuasGeneral Manager

Dear Barbara,Thank you for taking time to review The Aquincum Hotel Budapest. It is nice to learn that overall, our Hotel met your expectations and you had a nice time with us. Many thanks for highlighting our very friendly and helpful staff and the relaxing facilities of the Aronia Spa and Wellness Center as well as our varied and rich breakfast. It is true that we are overlooking the Danube and we are well connected by public transportation. We all hope to have the opportunity to welcome you back at The Aquincum Hotel Budapest soon.Sincerely,Philippe MahuasGeneral Manager

Dear Maverick,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall our Hotel met with your expectations and you had a nice time with us. Thank you for your constructive comments about the improvements regarding the daily cleaning service. Please rest assured that it does not reflect our standards and corrective actions will be taken. Despite this we all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Kedves andrea!Köszönjük, hogy időt szánt rá és értékelte az Aquincum Hotel Budapestet. Sajnálattal olvastuk, hogy szállodánk nem minden szempontból felelt meg az Ön elvárásainak, ezért a nálunk töltött idő, nem volt olyan élvezetes, mint várta. Köszönjük észrevételeit és hogy megosztotta velünk tapasztalatait. Továbbra is figyelemmel kísérjük Vendégeink visszajelzéseit szolgáltatásaink fejlesztésének érdekében és a tapasztalt kellemetlenségekért ezúton is szeretnénk szíves elnézését kérni. Észrevételeit továbbítottuk az illetékes osztálynak, és biztosíthatjuk afelől, hogy megtesszük szükséges lépéseket a hasonló vendégvisszajelzések elkerülése érdekében. Továbbá köszönjük észrevételeit a gluten mentes croissant-ra vonatkozóan.Sajnálattal olvastuk azt is, hogy külföldi személyzetünk kellemetlenséget okozott Önnek. Tájékoztatjuk, hogy nemzetközi szállodaként az első kommunikációs nyelvünk az Angol, de mindig ügyelünk arra, hogy legyenek Magyar nyelven beszélő kollégák is műszakban ha segítségre lenne szüksége. Bízunk benne, hogy mindezek ellenére a jövőben is lesz alkalmunk viszont üdvözölni Önt az Aquincum Hotel Budapestben, hogy felülírhassuk a kellemetlen tapasztalatokat. Üdvözlettel,Philippe MahuasGeneral Manager

Dear Jean Christophe,very good as a hotel New Year's Eve evening very good small problem we had 2 rooms my daughter arrives in this room she was already occupied she was in the wrong room. We can ask the question about the security of our room if he gives maps of occupied rooms. 2nd problem on Thursday we leave at 10 a.m. in the morning we return around 7 p.m. the room had not been made.Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. However, we do apologize for the inconveniences you have experienced. Please rest assured that we have forwarded your comments to the relevant departments, and we can assure you that we are taking necessary steps to avoid similar guest feedback. Despite these we all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear Luis Augusto,Thank you for taking time to review The Aquincum Hotel Budapest. We are pleased to learn that overall, our hotel met with your expectations, and you had a nice time with us. We all hope to have the opportunity to welcome you back at the Aquincum Hotel Budapest in the near future.Sincerely,Philippe MahuasGeneral Manager

Dear isabella,Thank you for taking time to review The Aquincum Hotel Budapest. It is nice to learn that overall, our Hotel met your expectations and you had a nice time with us. Many thanks for highlighting our safe parking and our very good breakfast. We all hope to have the opportunity to welcome you back at The Aquincum Hotel Budapest soon. Sincerely,Philippe MahuasGeneral Manager