Fitnessfaciliteiten

Beoordelingen van Cervo Hotel, Costa Smeralda Resort

5 out of 5
Cervo Hotel, Costa Smeralda Resort
Costa Smeralda, Porto Cervo, Arzachena, OT

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 129 van 200 beoordelingen" "
Gastenscore: 8 - Goed. 54 van 200 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 200 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 200 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 200 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mis een goede gym verder uitstekend hotel. Toplocatie en erg service gericht
3 nachten verbleven in april 2019
Reactie van Guests Experience Team op 23 apr 2019
Dear Anonymous, Thank you for choosing Cervo Hotel during your recent stay in Costa Smeralda and for sharing your positive feedback through this kind comment. We do have a gym corner outside next to the pool and few minutes far from the hotel there is the Cervo Tennis Club, a sportive club that will open in May, with a well-furnished gym, which our guests can enjoy upon request. We are very pleased also that you enjoyed our location, in the heart of the village, and we look forward to welcoming you back soon. A Warm Regard

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfecte ligging
De perfecte ligging aan baai, waar de de boot klaar ligt voor vervoer naar privé strand. Wij hebben een prima tijd gehad mede dankzij de top gastvrijheid van het personeel
2 nachten verbleven in november 2017
Reactie van GuestExperienceTeam op 27 nov 2017
Dear Guest, Thank you for your kind feedback. It is a real pleasure for us to know that you have enjoyed the beach and the service provided by our attentive personnel. We will be very glad to see you back at the Cervo Hotel. Best regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Klein, maar zeer net hotel in ultra dure buurt
50 euro voor clubsanwich is bijzonder veel. 10 euro voor een flesje water van 75ml bij het zwembad. Gebruik van tennisveld is slechts de eerste keer gratis, nadien betalend aan 65 euro per uur.
5 nachten verbleven in juni 2017
Reactie van Marco Gaggioli op 28 jun 2017
Dear Anonymous, Thank you for reviewing your stay at Cervo Hotel Costa Smeralda Resort and for sharing your experience on Expedia. Our aim is to deliver great experiences to our guests and we agree that we are not unexpensive, but our prices are, be believe, in line with the category and the kind of service that we provide. We just want to point out, if we may, that the Club Sandwich costs € 35,00 and it’s served with a big portion of French fries beside, in fact could be considered complete meal. Regarding the tennis court, the cost could be € 40,00 or 50,00 it depends of the time slot that you prefer, of course it includes towels, fresh water, use of dressing rooms and showers and a choice of test racquets, free of charge. At the end, we are really sorry to learn that your experience in our 5 stars hotel was not fully satisfactory and that you did not consider it a good value for money but we look forward to your return and to greeting you once again! Best Regards, Marco Gaggioli Resident Manager

10/10 – Uitstekend

SADIQUI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely helpful staff! Would stay again
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Renard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superb hotel with elegant and attentive service. Great location for strolling through high-end waterfront promenades with shops and restaurants.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Virginia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, rooms, excellent staff
2 nachten verbleven in september 2023

10/10 – Uitstekend

Ahmad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having 4 years old kid, tired of driving 3.5 hours from cagliari airport , they helped us quickly to set up an extra bed and upgraded our room.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Devendra

3 nachten verbleven in september 2023

10/10 – Uitstekend

Najda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the liveliness of the area around the property. The property’s beach is a boat ride away and very nice
3 nachten verbleven in september 2023

10/10 – Uitstekend

Alyssa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and the staff is amazing. Will definitely be back
Reactie van Guest Experience Team op 25 aug 2023
Dear Alyssa,Thank you for taking the time to share your precious feedback with us here on Expedia.com!We are happy to read that you'll be back with us and we also are delighted from your comments about our Hotel and Staff.We can't wait to welcome you back soon to Cervo Hotel Costa Smeralda Resort!Best Regards,Guest Experience Team.

10/10 – Uitstekend

Eleni, New York

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spectacular hospitality Highly recommend
3 nachten verbleven in juli 2023
Reactie van Guest Experience Team op 25 aug 2023
Dear Eleni, Thank you for taking the time to share your kind feedback here on Expedia.We are so pleased from your review, and we appreciate so much the fact that you would recommend our property!We really value hospitality, and we aim to make you feel as welcome as possible during your stay with us.We hope to have you back soon at Cervo Hotel Costa Smeralda Resort!Best regards,Guest Experience Team!

10/10 – Uitstekend

Giannina

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van Guest Experience Team op 25 aug 2023
Dear Giannina,Thank you for taking the time to share your amazing feedback on Expedia!We are delighted from your fantastic review!We hope to welcome you back soon at Cervo Hotel Costa Smeralda Resort!Best Regards,Guest Experience Team.

10/10 – Uitstekend

Nafen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
it was very nice location in Cervo porto, but I wouldn't have 7 nights as we did 4 night will be enough, to see other city you need to have taxi which is very expensive as there no public transport to do that you need to fly or hire car, the staff are very nice,helpful,breakfast is very good.
7 nachten verbleven in juni 2023
Reactie van Guest Experience Team op 25 aug 2023
Dear Nafen,Thank you for choosing Cervo Hotel Costa Smeralda Resort and for taking the time to share your kind feedback with us on Expedia!We are very pleased in learning that you appreciated our Staff.Hospitality is our most important value and we put in your experience our greatest effort.We will certainly let know your thoughts about the breakfast that we offer to our chefs and pâtissiers!We hope to welcome back you soon to our property!Best Regards,Guest Experience Team.

4/10 – Matig

Vivian

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
Reactie van Guest Experience Team op 25 aug 2023
Dear Vivian,Thank you for taking the time to share your feedback on Expedia!We are sorry to read that you didn't enjoy your stay with us.We would appreciate if you'd be so kind to let us know what went wrong during your time with us so that we can make it up to you during your next stay here at Cervo Hotel Costa Smeralda Resort!We really hope to welcome you back soon!Best Regards,Guest Experience Team.

8/10 – Goed

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful area, very quiet in April
Made very welcome, the hotel management and staff were polite and most helpful. April is very early in the season so be mindful that not every restaurant or local facilities are open. The Costa Smeralda area is very beautiful and a perfect area for sailing.
5 nachten verbleven in april 2023
Reactie van Guest Experience Team op 25 aug 2023
Dear Brian,Thank you for sharing your precious review about your stay at Cervo Hotel Costa Smeralda Resort,We are very proud of our Staff, and we are pleased from your comment about it!It is amazing to read that you could enjoy your time in Costa Smeralda even if it was not peak season.We hope to welcome you back to our resort anytime,Best Regards,Guest Experience Team.

10/10 – Uitstekend

Barbara

2 nachten verbleven in oktober 2022
Reactie van Guest Experience Team op 25 aug 2023
Dear Guest, Thank you for taking the time to review your stay at Cervo Hotel Costa Smeralda Resort!We are pleased from your amazing feedback!We hope to welcome you back soon,Best Regards,Guest Experience Team.

10/10 – Uitstekend

Caterina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2022
Reactie van Guest Experience Team op 25 aug 2023
Dear guest, Thank you for taking the time to review your stay at Cervo Hotel Costa Smeralda Resort, We are very pleased from your amazing feedback!We hope to welcome you back soon,Best Regards,Guest Experience Team.

10/10 – Uitstekend

Rae Ann

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, loved the private beach and the staff was lovely
3 nachten verbleven in september 2022
Reactie van Guest Experience Team op 21 sep 2022
Dear Guest, Thank you very much for taking the time to share your nice comment on Expedia! We are delighted to read that you enjoyed the charm of Porto Cervo, the relax of our private beach and the kindness of our staff. We all hope to welcome you back soonBest Regards

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy buena opción en Porto Cervo, al lado de un Centro Comercial, le Playa enfrente no se puede bañar y tiene una playa privada a la que te llevan en lancha (a 10 minutos), muy bonita la playa pero llevar aqua shoes pues es de piedras, El desayuno es extraordinario con opciones a pedido (dentro del buffet) de huevos en diferentes formas así como panqueques, wafflers o tostadas francesas.Las habitaciones y baños son cómodos.
La playa privada
3 nachten verbleven in september 2022
Reactie van Guest Experience Team op 21 sep 2022
Dear Guest, Thank you for taking the time to review your recent stay at the Cervo Hotel and for your kind comment! We are glad to read that you enjoyed the Breakfast experience, one of the point we are renowned for!We hope to welcome you back soon in Costa Smeralda! Best Regards

8/10 – Goed

Baard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in september 2022
Reactie van Guest Experience Team op 21 sep 2022
Dear Guest, Thank you very much for this amazing feedback! We hope to welcome you back soon in Costa Smeralda! Best Regards,

8/10 – Goed

JOHN

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
3 nachten verbleven in augustus 2022
Reactie van Guest Experience Team op 21 sep 2022
Dear Guest, Thank you very much for taking the time to review your experience at Hotel Cervo and for this amazing feedback! We hope to welcome you back soon, Best Regards

10/10 – Uitstekend

Administración

2 nachten verbleven in juli 2022

10/10 – Uitstekend

Edward, coral gables

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Middle of costa Smeralda 10 min from everything and center of town and you can use romazzino, cala di volpe and patrizzia facilities phenomenal pleasant experience
3 nachten verbleven in juli 2022

10/10 – Uitstekend

André

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Laurie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Likes: - Fantastic service - on arrival we were met by the concierge at the car park (valet currently unavailable due to COVID reasons) but allowed us to park in front of the hotel to drop off bags and then self-park (complimentary) behind the property where we were met by the concierge who took us back to the hotel - Delayed check-out provided on request (we were given 1 hour) - Beautiful location and hotel, walks straight into the high-end shopping area/bars/restaurants (£££) - Private beach (not on site - transit via hotel boat at certain times) - wonderful. Toilets on beach but no bar (think you can arrange with the hotel for food/drink, other people were getting cool box deliveries?) - Complimentary local drinking water every day in the room - No coffee machine/kettle but complimentary tea/coffee from room service every morning (on request) Dislikes: - Price of the area in general- very expensive (restaurants linked to the hotel very expensive for both food and drinks... think might have been ~20 euro for aperol spritz - Multiple insect bites during sleep (likely mosquito based on presentation); I happened to discuss this with the concierge after a few days and they did provide me with plug-in repellants and a fan... perhaps this should be a standard fitting... it unfortunately did negatively effect the holiday. Saw that housekeeping did open all windows during cleaning during day, perhaps avoidance at this time of the year is wise? Perhaps I was very unlucky!
4 nachten verbleven in juni 2022

10/10 – Uitstekend

BARBARA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
We had a wonderful time in the hotel. The hotel is super big and has it’s on private beach. The beach is 10 min by boat but it’s good if you want to enjoy not crowded places. However, there are limited choices of beverages and for food you need to order in advance. The restaurants of the hotel were great and the breakfast was amazing with a great view. The bed was really good but the only thing to be improved is that the room had a wired smell of old things.
2 nachten verbleven in mei 2022

8/10 – Goed

Yoav

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022

6/10 – Redelijk

Jennifer Elvira

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Super service and very clean, but not sustainable
Great service and very friendly staff. The breakfast was also very well and offered a lot of different options. Our room got cleaned about 2-3 times a day and they changed the towels and "used" soaps each time, which was totally not necesary and was definitley not ecofriendly/sustainable. I hope they will change into a more eco-friendliy enviroment in the future.
5 nachten verbleven in oktober 2021

6/10 – Redelijk

radu

2 nachten verbleven in september 2021

10/10 – Uitstekend

Elena

4 nachten verbleven in augustus 2021

10/10 – Uitstekend

Helle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Skønt hotel
Virkelig dejligt hotel med meget god beliggenhed. Meget service minded personale. Fint værelse med fantastisk udsigt. Lidt besværligt at parkere.
2 nachten verbleven in juli 2021

8/10 – Goed

Alexey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Amazing location, right in the centre of Porto Cervo, with all the luxury shopping around the hotel. The only is there is no beach at the hotel, however, the hotel provides you with the boat that takes you to their beach. They also grant you access to some other hotel affiliated beaches.
2 nachten verbleven in juni 2021

2/10 – Ontzettend slecht

Armando

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
True disappointment
The air conditioning in our room did not work, the bathroom was a small as the smallest Holiday Inn. I have been Booking with you for many many years I’ve never complained about one of the hotels. But for the price I paid it was a true disappointment.
1 nacht verbleven in juni 2021

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Das Cervo - Eine Klasse für sich
Wenn man in Porto Cervo mittendrin und dennoch ruhig und gepflegt wohnen möchte, gibt es zum Cervo keine Alternative. Und selbst jetzt Ende September im Corona Sommer 2020 ist man dort noch unter gepflegten Gästen. Die Restaurants sind geöffnet und gut besucht. Service wie überall im Hotel exzellent.
2 nachten verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

Un’ oasi di pace cortesia a un passo dalla puazzetta
8 nachten verbleven in augustus 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's upscale but if you go out of season expect a lot of things to be shut, both in the hotel and in Porto Cervo
7 nachten verbleven in oktober 2019
Reactie van Guests Experience Team op 8 nov 2019
Dear Guest, We thank you very much for taking the time to evaluate your exerience. We hope that the enchanting atmosphere of Porto Cervo made your stay pleasantly relaxing and unforgettable and that our Team's hospitality and friendliness made your days with us special. We hope to have the pleasure of welcoming you back in another time of the year, maybe earlier in the season so that you could take advantage of those facilities that, being seasonal, were not available during your dates. Looking forward to welcoming you bac we remain at your complete disposal, Warm regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Hôtel bien situé à Porto Cervo, petit déjeuner buffet copieux, il manque malheureusement une bouilloire et/ou une machine à café dans la chambre.
7 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very kind and helpful staff; special thanks to Concierge Christian for his advise on beaches restaurants -;)
2 nachten verbleven in oktober 2019

8/10 – Goed

judith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Leonardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Melhor hotel de Porto Cervo
O hotel é lindo, com excelente estrutura e serviço da melhor qualidade. Os quartos são bem confortáveis. Fica localizado no centro de Porto Cervo, com excelentes restaurantes próximos. Possui também uma praia privada, acessível por barco (o hotel oferece gratuitamente). Melhor época para ir é setembro, logo depois da alta estação. Assim é possível pegar dias lindos e quentes sem grandes multidões e com preços mais acessíveis.
5 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2019
Reactie van Guests Experience Team op 7 okt 2019
Dear Anonymous, Thank you very much for being our guests at Cervo Hotel and we hope that you have had an amazing stay with us, as it seems from your positive valuation. We hope to welcome you back in the next future. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

6 nachten verbleven in september 2019
Reactie van Guests Experience Team op 7 okt 2019
Dear Anonymous, Very much thank you for choosing us and rating Cervo Hotel on Expedia. From your points, it is a pleasure for us to understand that you have had an enjoyable stay and we look forward to welcoming you back soon in the next future. Warm Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, very centrally located. Great staff (apart from the night bar). Great to habe access to other hotel amenities.
4 nachten verbleven in september 2019
Reactie van Guests Experience Team op 7 okt 2019
Dear Anonymous, Thank you very much for choosing Cervo Hotel during your recent travel to Costa Smeralda. It is a pleasure to know that you have enjoyed the central position of our hotel, in the heart of the village, and the kindness and helpfulness of the staff. At the same time we regret to know that you did not feel comfortable with the night bar staff and we would be pleased if you could give us any suggestion that may help us to improve the experience of our valuable guests. We definitely look forward to welcoming you back soon. Kindest Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La situation de l’hôtel au cœur de Porto Cervo Le personnel très serviable La décoration de l’hôtel est un peu vieillote
9 nachten verbleven in augustus 2019
Reactie van Guests Experience Team op 7 okt 2019
Dear Anonymous, Thank you very much for choosing Cervo Hotel during your recent travel to Costa Smeralda and for providing us with your precious feedback. We are more thank happy to receive any suggestion that may help us improve the stay of our valuable guests. At the same time we are delighted to hear that you have had a pleasant stay and we look forward to welcoming you back soon. Warm Regards,

10/10 – Uitstekend

Alessandra, Roma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location super. Personale eccellente. Managment straordinario
6 nachten verbleven in augustus 2019

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing place, amazing food, best hotel, and definitely best concierge service!
6 nachten verbleven in augustus 2019
Reactie van Guests Experience Team op 31 aug 2019
Dear Kevin, Thank you for the delicious comment and for choosing to stay at Cervo Hotel during your travel to Sardinia. We are glad to read that you have had an amazing stay, starting from the superb location to the professional and attentive service that characterize our staff. We definitely look forward to welcoming you back soon, whenever your travel plans bring you back to Porto Cervo. Best Regards,

10/10 – Uitstekend

Sabina Valentina

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2019
Reactie van Guests Experience Team op 31 aug 2019
Dear Sabina Valentina, Thank you very much for choosing Cervo Hotel and for your rating. We hope that you have had a special stay with us and we strongly look forward to welcoming you back soon. Kind Regards,