hi Wendy,,bedankt voor de mooie review, hopelijk tot snel in het gezellige Amsterdam!Nicole W.

Dear Herman,Thank you for the feedback. I am happy to hear you enjoyed the breakfast and our friendly staff. We do have wheelchair access on street level. If you visit us again in the future please ask at reception and we can show you where this entrance is. Happy 2024!Kind Regards,Jeremy Front Office Supervisor

Dear Traveler,thank you for your review. Sorry to hear you did not enjoy your stay with us. We hope you give us another change. Warm regards, Joyce DielissenGeneral Manager

Dear Febrina,Thank you so much for this review.It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel.We hope to see you again soon. Kind regards,Jennifer LeidelmeijerRooms Division Manager

Dear Christie:We thank you for the feedback. We do hope you enjoyed your stay with us. For future reference we do have several room types available. Some much larger than others. The description and size details can on the booking site. Kind Regards,Nicole W.General Manger

Dear Horst:We thank you for staying with us. I am pleased to hear you enjoyed the breakfast and the comfortable room. We appreciate your feedback and we hope to see you again in the future.Kind Regards,Nicole W.General Manager

Dear Amanda:Thank you for the lovely feedback. We are so pleased you enjoyed your stay with us. We hope to see you again in the future. Kind Regards,Nicole W.General Manager

Dear Ashok:We are so pleased you enjoyed your stay with us. We always appreciate your comments. We hope to see you again in the future.Kind Regards,Nicole W.General Manger

Dear Matthew:Thank you for the feedback. We are so glad you enjoyed your stay with us. We are sorry to hear that you had trouble with the hairdryer. If you stay with us again please let us know and we can always help while you are here.Kind Regards,Nicole W. General Manager

Dear Stacey:We are so pleased you enjoyed your stay with us. We always appreciate your comments. We hope to see you again in the future.Kind Regards,Nicole W. General Manger

Dear Jeffrey:Thank you for the feedback. We are so pleased you enjoyed your stay with us. We hope to see you again in the future.Kind Regards,Nicole W. General Manger

Dear Kirk:We thank you for the lovely review. We are so pleased you enjoyed the clean room, friendly staff and convenient location. It is always a pleasure to hear that our guests enjoyed their time with us. We hope to see you again soon.Kind Regards,Nicole W.General Manager

hi Charles,thanks a lot for the super reviews, see you soon!!

Dear Randall,thanks a lot for the great review!Hope to welcome you back to Amsterdam any time soon.Nicole W.

Dear Anisa,thanks a lot for your review and so sorry to read the room was not up to your expectations. It should have been cleaned properly though, so I truly apologize for this and will discuss this internally with your housekeeping department.Hope to welcome you back to Amsterdam soon.Kind regards,Nicole W.

Dear Anisa:We thank you for the feedback. We always appreciate your comments. It helps us to improve going forward. With that said, I apologize the room was not cleaned upon request. There was obviously a breakdown in communication on our end. For this I am sorry. Kind Regards,Nicole W. Jeremy

Dear Bradley,We thank you for the review. I am so happy you found the room to be spacious and comfortable. We do hope you enjoyed your time in Amsterdam and we look forward to seeing you again in the future. Kind Regards,Nicole W. General Manager

Dear Nabor,thanks a lot for the great review!I will pas the compliments on to the team and we hope to welcome you in Amsterdam soon.Kind regards,Nicole W.

Dear Claude and Annalisa,thanks a lot for the wonderful review!So good to read you liked our beds and breakfast and also had contact with our great team!Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

Dear Lisa,thanks a lot for the nice review and compliments on the renovated room.The hotel is situated in the more quiet area of the city centre, but the staff is always able to help you with (public) transport or taxi.Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W.

Dear Claude and Annalisa,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon!Kind regards,Nicole W

Dear Fabio,thanks for your review. Sorry to read that there was a miscommunication on the housekeeping. Feel free to always directly contact our front desk staff to clarify the situation so we can solve it immediately.We apologize for this.Kind regards,Nicole W

Dear Richard,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

Dear Sarah,thanks a lot for writing your review.Sorry to read that your room was not as you expected. We apologize for the facts that the bedsheets were stained. Our reception staff is available 24 hours to discuss any issues, and look for a solution together.Hope you will give us a chance next time again.Kind regards, Nicole W

Dear Margrita,thanks for your lovely review. So good to read you we're in touch with our team to solve your issues.We do our best to help you where we can.And so nice that you've enjoyed our breakfast.Hope to see you next time!Regards Nicole W

Dear Laura,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

Dear Bipinchandra:Thank you very much for the feedback. We are sorry that you found the room a bit small. Please know that we have several different room types. If you visit us again, I can suggest a Superior room. These rooms are larger with a bigger bathroom. We hope you enjoyed your stay nonetheless.Kind Regards,Nicole W. General Manager

Dear Milenko:Thank you for the feedback. The Lancaster Hotel participates in the Green Key program which means we take steps to limit our environmental footprint. We are happy to clean the room everyday if you prefer but we do this only if you opt in to the daily cleaning at check in. You should have been made aware of this by email and at check in. If you were not told-then I apologize for the miscommunication. We hope you enjoyed your stay nonetheless. Kind Regards,Nicole W. General Manager

thanks a lot for the wonderful review!Hope to welcome you back to Amsterdam soon.Kind regards!Nicole W

Dear Mia:Thank you for the feedback. We hope you enjoyed your stay with us. I apologize you had trouble with hairdryer. If you stay with us again-we are always happy to give you another room if you are not happy. Thank you again.Kind Regards,Nicole W. General Manger

Dear Paul:Thank you for the review. We always appreciate your feedback. I am pleased to know you enjoyed the location of the hotel and the cleanliness and comfort of the room. I will pass these comments on to the rest of the team. We hope to see you again in the future.Kind Regards,Nicole W. General Manager

Dear Julio,thanks a lot for the wonderful review!Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

DearAndre,thanks a lot for the wonderful review!Hope to welcome you back to Amsterdam soon.Kind regards,Nicole W