Like a lot of older hotels in the center city area in old European cities…Great location… old hotel needing renovations. U saw 3 staff/desk clerks…2 were friendly and cordial, one was cold. Room small, with 0 amenities. After climbing steep narrow stairs to room lugging my large travel bag, after long bus ride I just wanted to lay down and rest and watch TV. No remote control. Went back down these same stairs and asked the desk clerk who pulled one out from under his counter. Why didn’t he offer me one when I dealt with him upon check in….if that was their system. Of course no elevator. Heater in the room as old and not putting out much heat for a cold room. Hot water was not available for showers for first day due to outside road work. Again the clerk failed to mention this minor condition when I was first down there.