Dear Mrs Scholtens,Thank you very much for the 5 star review!Kind regards,Guest Experience Team

Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It is rewarding to know that you appreciated our high standards and comfortable rooms.Please accept our apologies for any extra waiting time during the check-in process, this can occasionally occur during peak times when we are fully booked. We are sorry to hear that the tea utensils were not replaced during your stay. We are here to make your stay as comfortable and enjoyable as possible. If at any time you need tea utensils replaced or any other additional service, please do not hesitate to let our staff know. Regarding the air conditioning, we would like to inform you that for future occasions you can report any inconvenience to the reception department as we have 24h technical service, our colleagues will be happy to help you.We hope to welcome you back. Kind regards, Guest Experience Team

Dear Martine,Thank you very much for the 5/5 review!Kind regards,Guest Experience Team

Dear Dennis,Thank you very much for the 5 star review!Kind regards,Guest Experience Team

Dear Joris,Thank you very much for the 10/10 review!Kind regards,Guest Experience Team

Dear Tristan,Thank you for taking the time to share your feedback.We are pleased that you had a pleasant stay and appreciated the high standards we set ourselves. Our team members are readily available for any issues or concerns you may have.All of the team hope that we may be able to see you again in the future. Kindest regards,Francesco CrescimannoGuest Experience Manager

Dear Geertruida,Thanks for the time taken to share your experience.We are glad to know that you so enjoyed your stay with us and that you appreciated our convenient central location. Our team are on hand to help you find the best room for your requirements, depending on availability and we urge our guests to inform us if they are not completely satisfied.All of the team hope that we may be able to see you again in the future.Kindest regards,Rebeca MoyaGuest Experience Coordinador

Dear Mohamed,Thank you very much for the positive review.Kind regards,Guest Experience Team

Dear Kris,Thanks for the 5/5 review!Kind regards,Guest Experience Team

Dear Gerard,Thank you for this great review.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We hope to have the pleasure of welcoming you back. Kind regards,Giulia CoraggioAssistant Guest Experience Manager

Dear Maja Kateman-Van,Thank you for taking the time to share your feedback.We are happy to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays.We want our guests to have the best time possible and would have been happy to assist with the air conditioner. Please let us know of any issues at the time so we can deal with them promptly.All of the team hope that we may be able to see you again in the future. Kindest regards,Rebeca Moya.Guest Experience Coordinador

Beste Chantal, Bedankt voor uw onschatbare samenwerking om ons te informeren over wat u denkt dat we zouden moeten verbeteren. Twijfel er niet aan dat we zullen nemen De corrigerende maatregelen in elk geval om soortgelijke ervaringen te voorkomen. Wij hopen van harte u bij een volgende gelegenheid te mogen verwelkomen en uw indruk aanzienlijk te verbeteren. Vriendelijke groeten

Dear Leslie On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Alicante! We thank you for your recent visit and we hope to welcome you soon. Kind Regards

Dear Guest, I contact you from the Guest Experience Department of Meliá Alicante with the purpose to transmit our most sincere gratitude for dedicating your time. It is great to hear that you had an enjoyable stay with us. We are constantly working on providing our very best services for our guest, and we are glad to see that our attempts are appreciated. Our commitment is to improve our services every day and receiving your impression about your last stay with us, it is the better way we are able to adapt to your needs. We are at your disposal for anything you may need and thank you a lot for your collaboration. The entire team of Meliá Alicante is looking forward to welcome you again. Yours faithfully, Guest Experience

Beste gast, Bedankt voor het melden van uw ervaring na uw laatste verblijf in Meliá Alicante! Het is een hele eer om te weten dat je ervan genoten hebt. We kijken ernaar uit om uw bezoek binnenkort te ontvangen en we blijven tot uw beschikking. Hartelijke groeten, GUEST EXPERIENCE

Hartelijk dank voor uw vriendelijke woorden en uitstekende feedback. Als team dat de beste kamers voor onze gasten wil creëren, zijn we verheugd te weten dat we aan hun behoeften hebben voldaan. We wachten weer op je bij Melia Alicante. Eerlijk,

Thank you Philippe for shared your preception after your stay with us. We regret to know that we could not fulfil all your needs and expectations. We work day by day to improve our services and facilities, in order our guests could feel here as in their homes. We hope to have a new chance to welcome you soon, we will do our best to provide you a memorable visit. Regards,

Dear Sella, On behalf of the entire Melia Alicante team, I would like to thank you for the time you have dedicated sharing how your stay was and your impressions about it. We are really glad to check that we could fulfilled your needs and expectations. We work day by day to improve our services and facilities. The entire team are looking forward to welcome you soon, we will do our best to provide you another lovely experience. Regards,

Dear Eiman,Thank you very much for choosing Melia Alicante during your most recent visit to the city.We are very glad to know that our prime location and our facilities were up to your expectations and you had a great stay.We look forward to welcoming you back in the future.Kind regards,Guest Experience Team

Dear Mr. Lars,Thank you for sharing your experience with us.We are delighted to hear that you appreciated the prime location of our establishment, close to all the vibrant energy and attractions that the area has to offer. It's also wonderful to know that our service culture met your expectations with a perfect score, as our team strives to provide a memorable room experience for every guest. However, we regret to hear that the noise level in your room impacted your stay. While our rooms are designed to minimize noise with double-glazed windows, we understand that sound insulation can sometimes be less effective than intended. We are constantly working on updating our spaces and facilities, and your feedback is invaluable in this continuous improvement process. We are looking forward to welcoming you again. All the best!Guest Experience Team

Dear Lasse,Thank you very much for this review.We work very hard to provide a memorable experience for our guests, and we will take your comments into consideration.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

Dear Mr. Carlos,Thank you very much for this kind review.We're thrilled to hear that our prime location provided the perfect backdrop for your stay, offering both the tranquility of the Mediterranean and the vibrant energy of the city. It's wonderful that you enjoyed the spaciousness and the view from your room, as we strive to create an exceptional room experience for our guests. We are also glad that our room service met your expectations with its promptness, and that our gastronomic experiences, particularly the breakfast, added a delightful touch to your mornings. It's rewarding to know that our efforts in service culture have resonated with you.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

Dear Mrs. Loredana,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.It would be our pleasure to have you return on another occasion. Very best wishes,Guest Experience Team

Dear Mr Moulsdale, We would like to thank you for choosing Meliá Alicante for your stay in the city. On behalf of the entire team, we thank you for taking the time to send us your feedback. We regret on this occasion not having met your expectations during your stay with us.We would like to inform you that for future occasions you can count on us for anything you need.We hope to welcome you again at Meliá Alicante.Best regards,Daniel Revert.Guest Experience Agent.

Dear Liam,Thank you very much for the positive review. We are glad to know that overall, you had a great time and were satisfied with your room and our service.We look forward to welcoming you back in the future.Kind regards,Guest Experience Team

Dear Paul,Thank you very much for the positive review! We are very glad to know that our location was convenient for you.We look forward to welcoming you back in the future.Kind regards,Guest Experience Team

Dear guest,Thank you very much for this kind review.We work very hard to provide a memorable experience for our guests, and we are delighted you enjoyed your experience with us. Your positive feedback encourages us to continue upholding our high standards of service.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

Dear Mrs Jane,Thank you very much for the 5 star review!Kind regards,Guest Experience Team

Dear Mohamm,Thank you very much for this kind review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to a return visit from you in the future.Best wishes,Guest Experience Team

Dear Mrs. Susan,Thank you for the time taken to share your experience of staying with us.Nevertheless, we are very sorry to hear that you were inconvenienced by the works going on at a nearby site. While these are outside of our control, we do try our best to make our guests as comfortable as possible. We want all our guests to have a peaceful night's sleep and if you'd notified our friendly team, we'd have been only too happy to act on any disturbance right away.We hope to welcome you back. Best wishes,Guest Experience Team

Estimada Sra. Patricia, Gracias por su reseña acerca de su experiencia en nuestro hotel.Lamentamos, que nuestro desayuno no haya colmado sus expectativas. Ofrecemos una gran variedad de productos con la intención de brindar un desayuno buffet completo y de calidad. Si en el momento, echa en falta cualquier cosa, no dude en trasladar su petición a nuestro personal. De todos modos, transmitiremos su opinión al departamento a cargo. La satisfacción de los huéspedes es nuestro principal objetivo y sus comentarios son muy valiosos para nuestro hotel.Esperamos poder recibirle de nuevo en un futuro próximo.Atentamente,Guest Experience Team

Dear Mrs. Judith,Thank you for the time taken to share your experience of staying with us.It's a pleasure to know you had such a good experience and that our convenient location was just what you were looking for.Your feedback is appreciated as it helps us to highlight areas for improvement. We are very sorry our high standards were not met and regret you did not inform our team members at the time so we could have taken immediate action.We hope to welcome you back. Best wishes,Guest Experience Team

Dear Sheila,Thank you very much for the 5/5 review!Kind regards,Guest Experience Team

Dear Karen,Thank you very much for taking the time in sharing with us your comments after your recent visit. We are very glad to know that your stay at The Level met your expectations and you bring back home some good memories.We look forward to welcoming you back in the future and provide you with another memorable experience.Kind regards,Guest Experience Team

Estimado Don Pedro.Gracias por dedicar su tiempo para contestar esta encuesta en referencia a su estancia con nosotros. Nos alegra saber que ha tenido una agradable estancia en Melia Alicante y esperamos poder volver a recibirle pronto.

Dear Saied,Thank you for taking the time in sharing your comments with us after your recent visit. We are very sorry to know that your expectations were not met in different aspects and we would like to apologise for the inconveniences you have faced during your time with us.We hope we can welcome you back in the future and change your last impression.Kind regards,Guest Experience Team

Dear Mr. Michael,Thank you for sharing your experience with us.We're delighted to hear that you had a good and relaxing time at our hotel, enjoying the serene ambiance and the facilities we pride ourselves on. Your appreciation for our room cleanliness is much valued, and it's wonderful to know that our efforts to provide a stellar room experience have been recognized. However, we regret to hear about the difficulties you encountered with the English TV stations. We understand that consistent access to home comforts like television can enhance a guest's stay, and we apologize for the inconvenience caused when BBC one and BBC two became unavailable. While our guest rooms are equipped with modern amenities, we acknowledge that sometimes technical issues can arise and we're sorry that our response did not meet your expectations. Rest assured, we continuously seek to improve our service culture to ensure all guest experiences are nothing short of exceptional.We are looking forward to welcoming you again. All the best!Guest Experience Team

Querido Señor, Gracias por tomarse el tiempo de compartir su valoración con nosotros en esta plataforma.Sentimos si no se ha sentido a gusto en nuestras instalaciones en especial por el servicio brindado. Nuestro equipo trabaja a diario para la satisfacción de nuestros huéspedes y revisaremos lo que pudo haber ocurrido para mejorarlo.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Guest Experience Team

Estimado Señor Manuel, Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos saber que todo estuvo a su gusto.Esperamos que vuelva a alojarse con nosotros y aprovechamos para enviarle un cordial saludo,Equipo de Guest Experience

Dear Geoffrey,We are sorry to know that your stay was not up to your expectations.We hope we can welcome you back in the future and change your last impression.Kind regards,Guest Experience Team

Dear Mr Hart, We would like to thank you for choosing Meliá Alicante for your stay in the city. On behalf of the entire team, we thank you for taking the time to send us your feedback. We regret on this occasion not having met your expectations during your stay with us.We would like to inform you that for future occasions you can count on us for anything you need.We hope to welcome you again at Meliá Alicante.Best regards,Daniel Revert. Guest Experience Agent.