Dear Johannes, Thank you for your preference for the Tivoli Marina Vilamoura and for assessing your recent stay. Accept our sincere apologies if we were not able to live up to your best expectations. The concerns you brought to our attention will be analyzed so that we can assure corrective measures in the near future. We truly hope you will consider visiting us again and give us the chance to provide you with a genuine Tivoli experience. Best regards, Hugo Gonçalves The General Manager

Dear guest, Guest comments and suggestions are fundamental for a continuous optimisation of our levels of service, for which reason the Hotel's team would like to thank you for assessing your recent stay. We are delighted to verify that we have contributed to such a positive experience. We have taken note of your comments and shared them with the respective Management Team for review to make necessary actions that addresses these concerns. It would be a pleasure to welcome you back to Tivoli Marina Vilamoura soon. Best regards, Hugo Gonçalves The General Manager

Dear guest, Guest comments and suggestions are fundamental for a continuous optimisation of our levels of service, for which reason the Hotel's team would like to thank you for assessing your recent stay. We are delighted to verify that we have contributed to such a positive experience. We are delighted to know that you enjoyed the hotel facilities while staying at the Tivoli Marina Vilamoura and very much appreciate you sharing the experience. It would be a pleasure to welcome you back to Tivoli Marina Vilamoura soon. Best regards, Hugo Gonçalves The General Manager

Dear Mr. Jeroen, Thank you for answering our survey. Guest comments and suggestions are fundamental for a continuous optimization of our levels of service, for which reason the Hotel's team would like to thank you for assessing your recent stay. Following your comments, I would like to start by apologizing on behalf of the entire Team for not meeting your fair expectations during this recent stay. We have taken note of your comments in order to improve our service and we sincerely hope you will give us the opportunity to welcome you back and provide you a pleasant experience on a next stay. It would be a pleasure to welcome you back to Tivoli Marina Vilamoura soon to restore your trust and faith in our services. Best regards, The General Manager Hugo Gonçalves

Dear guest, Thank you for your kind feedback regarding your stay with us. We hope to continue earning your trust and providing you with many more memorable holidays in the years ahead. We remain at your entire disposal. Best regards, Hugo Gonçalves General Manager

Dear Guest, First, I would like to thank your comments regarding your recent stay. We will analyze the situations mentioned about the room. Please note that your feedback is truly important to us and we will have your words in consideration for further improvements. Nevertheless, it will be a pleasure to welcome you back soon in our property. Thank you. Best regards, Hugo Gonçalves General Manager

hank you for taking your time to share your experience with us. At Tivoli Marina Vilamoura we try very hard to provide unforgettable experiences to our guests, starting with personalized and attentive service to comfortable rooms with beautiful views and other spaces that invite you to relax and enjoy the moment. We work every day to provide our guests a memorable stay and unique experiences. From our comfortable modern rooms to our varied selection at Breakfast, we do our utmost to comply with the high standards that our Guests expect us to. Nevertheless we will take in consideration your opinion about tour concession. I hope that you visit us soon that we can create more wonderful moments for you here in the our property. Best regards, Jorge Beldade General Manager

Dear Guest, Thank you for your feedback. It’s very important to our Team to know the way that our guests feel. We will share your comments with the rest of the Team in order to guarantee that this kind of situation did not repeat again. Nevertheless, your opinion is truly important to our Team improve their services in the future and make sure that you have a pleasant stay. Best regards, Jorge Beldade General Manager

Dear Guest, Thank you for your wonderful review regarding your recent stay with us. We really appreciate your comment about our helpful attentive staff and our beautiful location. I will share your opinion with the entire Team. It will be a pleasure to welcome you back at Tivoli Marina Vilamoura. Best regards, Jorge Beldade

Dear Guest, Thank you for sharing your Experience with us. We are glad to hear our fantastic Team took so good care of you. At Tivoli Marina Vilamoura you can always count on our friendly and caring Team to assist you in every need and help to improve your Experience with us. It would be a pleasure to welcome you back in the near future. Best regards, Jorge Beldade General Manager

Dear Guest, Thank you for sharing your Experience with us. We are pleased to hear you enjoyed our delicious selection at breakfast and that our lovely Team took good care of you and made you feel welcomed. We apologize for some inconveniences experienced. During your stay with us we had, in fact, several complicated groups staying as well. We always trust that our guest can behave themselves accordingly, however that was not the case this time. Our teams tried to control them to best of their capacity, however, we are unable to avoid the noise and behavior of any others. In regards to the restaurant experience, we have taken note of your comments and shared them with our department for review to make necessary actions that addresses these concerns. We look forward to welcome you back on your next visit to Vilamoura. Best regards, Jorge Beldade General Manager

Dear Alice, Thank you for sharing your Experience with us. We were pleased to know that you enjoyed your time at Tivoli Marina Vilamoura, and you find our wonderful Team friendly and helpful. The Hotel is really well located, as you mentioned, and offers magnificent views to the lively Marina on one side and the beautiful beach on the other side. Regarding the refurbishment that it is being carried on, we are making all the efforts to minimize the impact of the works on our guests’ stay, nevertheless, we sincerely apologize for any inconveniences it may have caused. We look forward to welcome you again on your next visit to Vilamoura. Best regards, Jorge Beldade General Manager

Dear Guest, Thank you for sharing your concerns about your recent stay at Tivoli Marina Vilamoura. We would like to inform that our Classic rooms are entering in a refurbishing process, but due to the Hotel occupancy level and the projects we have, it was not possible to initiate the intended reforms. Concerning the external facade of the Hotel we would like to mention that we already started some maintenance works which will be finished as soon as possible. Your comments are very important for us and will be taken into consideration for future improvements. We look forward to being able to welcome you back on your next stay in Vilamoura. Best Regards, Jorge Beldade General Manager

Dear Guest, Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura. We are sorry that your stay did not meet your expectations and we would like to apologise for the inconveniences and disturb caused during your stay. Your comments are very important for us and we will take them into consideration. Looking forward to welcome you back, we apologise once again. Best Regards, Jorge Beldade General Manager

Dear Saskia Thank you for sharing your experience of staying at Tivoli Marina Vilamoura. We are pleased to know that you enjoyed our superb location. The room you stayed in is part of our Classic category which has more traditional decoration, a spectacular sea or marina view and all Tivoli facilities. We would like to apologize for the inconveniences you mentioned. We assure you that we have taken full note of your comments, since they are the best way to improve our standards. We look forward to being able to welcome you back on your next stay in Vilamoura. Best regards, Jorge Beldade General Manager

Dear Mr. Dean, Thank you for choosing Tivoli Marina Vilamoura and for reviewing your recent stay. Looking forward to welcome you back at our Resort. Kind Regards, Hugo Gonçalves The General Manager

Dear Mr. Scott, The Hotel's team would like to thank you for assessing your recent stay at Tivoli Marina Vilamoura. We are delighted to know we succeeded in meeting your holiday expectations and contributed to an excellent experience! It would be a pleasure to welcome you back to Tivoli Marina Vilamoura soon. Best regards,Hugo Gonçalves The General Manager

Dear Mrs. Carol, Thank you immensely for your glowing review of your recent stay at the Tivoli Marina Vilamoura. It brings us immense joy to hear that we were able to contribute to a memorable experience. Really looking forward to welcome you back at our Resort. Kind Regards, Hugo Gonçalves The General Manager

Dear Tarshia, Thank you for your preference for the Tivoli Marina Vilamoura and for assessing your recent stay. We are extremely proud to have contributed to a fantastic experience! It would be a pleasure to welcome your visit to the Tivoli Marina Vilamoura in a near future. Best regards, Hugo Gonçalves The General Manager

Dear Sreekumaran,Thank you for your preference for the Tivoli Marina Vilamoura and for the amazing review of your stay. We are extremely proud to have contributed to a fantastic experience! Really looking forward to welcome you back at our Resort. Kind Regards, Hugo Gonçalves The General Manager

Dear Mr. Nikolai,Thank you for your preference for the Tivoli Marina Vilamoura and for assessing your recent stay. We are extremely proud to have contributed to a fantastic experience.It would be a pleasure to welcome your visit to the Tivoli Marina Vilamoura in a near future. Best regards, Hugo Gonçalves The General Manager

Dear Mr. Scott,Thank you for your preference for the Tivoli Marina Vilamoura and for the wonderful score. We're so glad you enjoyed your time with us, and that you found everything to your liking. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves The General Manager

Dear Mrs. Jacqueline, Thank you for choosing Tivoli Marina Vilamoura to celebrate this special occasion. We are delighted to have met your expectations and to have been part of a memorable moment. Your comments on the coffee pads will be carefully analysed by our team in order to improve and provide the best service to our customers.We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves The General Manager

Dear Mr Michael,Thank you for your preference at the Tivoli Marina Vilamoura and for assessing your recent stay.We are delighted to know that our team was helpful and efficient upon your arrival!We truly appreciate your feedback about the rooms and the facilities of the hotel. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future.Best regards,Hugo GonçalvesThe General Manager

Dear Mr. Marshall, Thank you for your preference for the Tivoli Marina Vilamoura and for the wonderful score. We are delighted to understand you had an excellent stay with us. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves The General Manager

Estimado Senhor Henrique,A equipa do Hotel gostaria de agradecer o facto de ter avaliado a sua mais recente estadia. Aliado à excelente localização do Hotel, com vista para a praia e junto à Marina de Vilamoura, temos, de facto uma equipa de excelência que de tudo faz para atender às necessidades e expectativas dos nossos clientes. Ficamos extremamente orgulhosos em saber que teve uma experiência encantadora connosco.Seria um prazer poder voltar a receber em breve a sua visita no Hotel. Melhores cumprimentos, Hugo Gonçalves Director Geral

Estimada Sra. Ana Cristina,Gostaríamos de agradecer pela escolha do Tivoli Marina Vilamoura e pelo tempo que dispensou na avaliação dos nossos serviços. Ficamos muito felizes por saber que apreciou o conforto das nossas comodidades e esperamos ter o prazer de a receber de volta em breve. Melhores cumprimentos, Hugo Gonçalves Director Geral

Estimada Sra. Sandra, Muito obrigado pela escolha do Tivoli Marina Vilamoura e pelo tempo que dispensou na avaliação dos nossos serviços. Seria um prazer poder voltar a receber em breve a sua visita no Hotel. Melhores cumprimentos, Hugo Gonçalves Director Geral

Estimado Sr. Gladaniel,Gostaríamos de agradecer a sua preferência pelo Tivoli Marina Vilamoura e o tempo que dispensou na avaliação da sua recente estadia. É com enorme satisfação que constatamos ter contribuído para uma experiência tão positiva. Seria um prazer poder voltar a receber em breve a sua visita no Tivoli Marina Vilamoura. Melhores cumprimentos, Hugo Gonçalves Director Geral

Dear Mr. Bernie,Thank you for your preference for the Tivoli Marina Vilamoura and for the wonderful score. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves General Manager

Dear Mr. Jonathan, Thank you for your preference for the Tivoli Marina Vilamoura and for the amazing score of your stay. Really looking forward to welcome you back at our Resort so you can enjoy many memorable experiences. Kind Regards, Hugo Gonçalves General Manager

Dear Mr. Andrew,Thank you for your preference for the Tivoli Marina Vilamoura and for assessing your recent stay. We greatly appreciate your recognition of the efforts of our employees and would like to extend our sincere thanks for this glowing endorsement.It is extremely valuable for us to receive such feedback from a valued guest who knows our team and service so well. We are looking forward to welcoming you soon at Tivoli Marina Vilamoura.Best regards, Hugo Gonçalves General Manager

Dear Mr. Ken,Thank you for your preference for the Tivoli Marina Vilamoura and for your kind comment about your stay. We are delighted to verify that we have contributed to such a positive experience.Really looking forward to welcome you back at our Resort so you can enjoy many memorable experiences.Kind Regards, Hugo Gonçalves The General Manager

Dear Mr. Andrew,Thank you for your preference for the Tivoli Marina Vilamoura and for your kind comment about your stay. We are very glad to verify that we have contributed to such a positive experience.Really looking forward to welcome you back at our Resort! Kind Regards, Hugo Gonçalves The General Manager

Dear Mr. Mahboubeh, Thank you for your preference for the Tivoli Marina Vilamoura and for the wonderful score. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves General Manager

Dear Mr. Julien,Thank you for taking the time to evaluate your recent experience at Tivoli Marina Vilamoura.Our team is delighted to understand you enjoyed your recent stay and that you had a great time with your family. We can't wait for your next visit and continue to provide fond memories for your family holiday.Kind Regards,Hugo GonçalvesGeneral Manager

Dear Mrs. Helena,Thank you for taking the time to share your experience.We appreciate your feedback and see that there is room for improvement based on the score of your recent experience.Please accept our sincere apologies for not being able to meet our usual standards during your stay. We will carefully analyse our service to ensure we take corrective action and restore your confidence in our hotel. Best regards, Hugo Gonçalves General Manager

Estimado Hospede,Agradecemos o tempo dispensado na avaliação da sua recente estadia no Tivoli Marina Vilamoura.Ansiosos pela sua próxima visita à nossa propriedade.Melhores cumprimentos,Hugo GonçalvesDiretor Geral

Dear Guest,Thank you for your preference for the Tivoli Marina Vilamoura and for the amazing review of your stay. Our team are thrilled to hear that you enjoyed your stay and found our breakfast selection to be exceptional. It would be a pleasure to welcome your visit to the Tivoli Marina Vilamoura soon and continue to provide you with unforgettable moments. Best regards, Hugo Gonçalves General Manager

Dear Mrs. Martine,L’équipe de l’Hôtel vous remercie d’avoir évalué votre dernier séjour. Nous sommes heureux de constater que nous avons pu contribuer à une expérience si positive. Ce serait un plaisir de l’accueillir de nouveau à l’Hôtel. Nos Salutation Cordiales, Hugo Gonçalves Directeur Général

Dear Mr. Luís,The Hotel's team would like to thank you for assessing your recent stay. We are delighted to know you enjoyed our prime location. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves General Manager

Dear Mr. Michael,Thank you for your preference for the Tivoli Marina Vilamoura and for the amazing review of your stay.It would be a pleasure to welcome your visit to the Tivoli Marina Vilamoura soon. Best regards, Hugo Gonçalves General Manager

Dear Guest,Thank you for your preference for the Tivoli Marina Vilamoura and for the wonderful score. We're so glad you enjoyed your time with us, and that you found everything to your liking. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves General Manager

Dear Mr. Donald Campbell,Thank you for your preference for the Tivoli Marina Vilamoura and for your kind comment about your stay. We are delighted to verify that we have contributed to such a positive experience.Really looking forward to welcome you back at our Resort. Wishing you a wonderful season ahead, and may the upcoming festivities be filled with joy and warmth.Kind Regards, Hugo Gonçalves The General Manager

Dear Mrs. Genevieve,Thank you for your preference for the Tivoli Marina Vilamoura and for assessing your recent stay.We are sorry to hear that you experienced the reported shortcomings during your stay. We have noted your constructive feedback and will ensure that our team is empowered to provide consistent information to all our guests and an efficient check-in process.We look forward for the opportunity to welcome you back in the future and provide a true Tivoli experience.Kind Regards, Hugo Gonçalves General Manager

Dear Mr. Declan,Thank you for your preference for the Tivoli Marina Vilamoura and for the wonderful score. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves The General Manager