Een binnenzwembad, een buitenzwembad en parasols bij het zwembad

Beoordelingen van Pestana Vila Sol Golf & Resort Hotel

5 out of 5

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 52 van 152 beoordelingen" "
Gastenscore: 8 - Goed. 58 van 152 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 152 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 152 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 152 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Timothy

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
8 nachten verbleven in november 2023
Reactie van Guest Service Manager op 10 dec 2023
Dear Mr. Timothy,Thank you for sharing your experience with us.We hope to have the opportunity to welcome you back to our Hotel.Kind Regards,The Team at Pestana Vila Sol

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, mooie kamer, golfbaan naast de deur, zwembad area prima. Het personeel is wat ongeinteresseerd, uitzonderingen daar uiteraard, Engelse taal niet voldoende machtig en de bar is ronduit kaal en zeer ongezellig.
7 nachten verbleven in augustus 2019
Reactie van Pestana Vila Sol op 21 aug 2019
Dear Guest, Thank you very much for your review! We hope to see you in our Hotel next year! Kind Regards, Pestana Vila Sol Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personeel super vriendelijk. Heel leuk om in een huisje te zitten ipv hoofdgebouw. Nadeel - weinig Nederlandstalige kindjes van de leeftijd van onze zoon. Voordeel - bediening - ontvangst - ontbijt heerlijk - kamer met buitenterras - zwembad - lunch was ook heerlijk.
12 nachten verbleven in augustus 2019
Reactie van Pestana Vila SOl op 20 aug 2019
Dear Guest, It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Pestana Vila Sol and to offering you “the time of your life” Kindest regards, Pestana Vila Sol

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer mooi gelegen ,zeer vriendelijk, ontbijd uitgebreid en mooi verzorgd
7 nachten verbleven in mei 2019
Reactie van Pestana Vila Sol op 28 mei 2019
Dear Guest, It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Pestana Vila Soland to offering you “the time of your life” Kindest regards, Pestana Vila Sol Team

6/10 – Redelijk

Monica, Amsterdam

Positief: Netheid
Negatief: Comfort kamer
hotel voor golfliefhebbers
Als je over eigen vervoer beschikt en een golfliefhebber bent, is dit een prima hotel. De kamer was schoon, maar heel gehorig en een ontzettend hard bed. Het aantal sterren niet waard. Buffet was prima! Zal er als niet golfer niet zo gauw meer naartoe gaan.
4 nachten verbleven in oktober 2017
Reactie van Antonio Pereira da Rosa op 16 okt 2017
Dear Monica, Thank you for your review. I am sorry to hear you did not enjoy your stay with us. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I will certainly share your feedback with the relevant heads of department to ensure maintain the highest standards of service are maintained at all times. I would like the opportunity to welcome you back again and I shall personally oversee your visit. Best regards, António Pereira da Rosa Unit Manager

8/10 – Goed

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Servicen på stede var det ingenting å utsette på. Maten til frokost og middagsbuffeten var ikke noe særlig. Jeg prøvde burgeren i baren jeg tok to biter men den smakte ikke godt i det hele tatt. Jeg tror det er første gangen jeg ikke har spist opp en burger. Det løste seg ved å ta en drosje til «byen» 10 minutter unna.
3 nachten verbleven in februari 2024
Reactie van The Team at Pestana Vila Sol op 1 mrt 2024
Dear Mr. Benjamin,Thank you for taking the time to post your review. We are glad you enjoyed your overall Pestana Vila Sol experience. Unfortunately, we were unable to impress you concerning our food. We obviously failed on this occasion and for this we must apologize Please rest assured that we will do our best to improve in the needed areas.Thank you once again for staying with us and providing us with your valuable feedback. We aim to improve and we look forward to serving you better in the future.Kind regards,The Team at Pestana Vila Sol

10/10 – Uitstekend

Filomena

1 nacht verbleven in januari 2024
Reactie van A equipa do Pestana Vila Sol op 17 feb 2024
Estimada Sra. Filomena,Agradecemos a sua avaliação. Foi para nós um prazer contar com a sua presença. Esperamos no futuro voltar a recebê-la no nosso hotel.Melhores cumprimentos,A equipa do Pestana Vila Sol

8/10 – Goed

Andreas

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van The Team at Pestana Vila Sol op 17 feb 2024
Dear Mr. Andreas,Thank you for your review and for staying at the Pestana Vila Sol. We hope you choose to stay with us again whenever your travel needs bring you back to Algarve.Kindest regards,The Team at Pestana Vila Sol

10/10 – Uitstekend

Hilary

Reactie van The Team at Pestana Vila Sol op 17 feb 2024
Dear guest,Thank you for taking the time to give us this review.It was a pleasure to have you as our guest and we truly hope to welcome you back.Best regards,The Team at Pestana Vila Sol

10/10 – Uitstekend

Hilary

Reactie van The Team at Pestana Vila Sol op 17 feb 2024
Dear guest,We truly appreciate your review, it is so pleasing to read that we meet your expectations. We hope we get to see you again in the near future. Thank you again.Kind regards,The Team at Pestana Vila Sol

8/10 – Goed

Wai

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The indoor swimming pool and sauna needs improvement.
4 nachten verbleven in november 2023
Reactie van Guest Service Manager op 10 dec 2023
Dear Mr. Wai,Thank you for your nice review and for staying at the Pestana Vila Sol.We hope you choose to stay with us again whenever your travel needs bring you back to Algarve.Best regards,The Team at Pestana Vila Sol

8/10 – Goed

Damilola Janet

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superb. We felt really relaxed! We only had access to Uber from the resort as it is a distance from the old town/city, but we loved every bit of our stay!
3 nachten verbleven in november 2023
Reactie van Guest Service Manager op 10 dec 2023
Dear Mrs. Damilola Janet,Thanks for posting your comments of Pestana Vila Sol Hotel. It makes us really happy to know you approved our services. More important than anything to us is the treatment we give to our guests. So, once again, thanks for your compliments. Best regards,The Team at Pestana Vila Sol

8/10 – Goed

Carlos

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in november 2023
Reactie van Guest Service Manager op 10 dec 2023
Caro Señor Carlos,Muchísimas gracias por su reseña! Apreciamos su opinión y comentarios, los cuales nos son de gran ayuda para mejorar nuestro servicio. Esperamos poder darle nuevamente la bienvenida a nuestro hotel.Saludos cordialesEl equipo Pestana Vila Sol

8/10 – Goed

Jeanette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nära golfbanan
2 nachten verbleven in november 2023
Reactie van Guest Service Manager op 10 dec 2023
Dear Mrs. Jeanette,It was real pleasure having you as our Guest and to being of service, and we look forward to your next visit to Pestana Vila Sol.Best regards,The Team at Pestana Vila Sol

10/10 – Uitstekend

Olamide

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Guest Service Manager op 10 dec 2023
Dear Mr. Olamide,We truly appreciate your review, it is so pleasing to read that we meet your expectations. If you're traveling to our area gain soon, don't hesitate to contact us. Kind regards,The Team at Pestana Vila Sol

4/10 – Matig

Kim

Zakenreiziger
Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Worst food ever.
The buffet dinner was the worst food I can remember eating in a hotel or restaurant....EVER! The room was good, we took 2 dogs and were charged an outrageous €25 for each. The staff were disinterested with the exception of the sommelier in the restaurant who was terrific.
1 nacht verbleven in november 2023
Reactie van Guest Service Manager op 10 dec 2023
Dear Mr. Kim,We would like to thank you for taking the time to write a review of your stay with us.We do take guest feedback very seriously as we are always looking for ways to improve to ensure maintain the highest standards of service. It upon guest experiences. We are disappointed to hear you didn’t find our buffet dinner offerings excellent. It was a pleasure to have you as our guest and we will be delighted if you return.Kind regards,The Team at Pestana Vila Sol

8/10 – Goed

Deborah

1 nacht verbleven in oktober 2023
Reactie van Guest Service Manager op 10 dec 2023
Dear Mrs. Deborah,Thank you for your nice feedback and for staying at the Pestana Vila Sol. We hope you choose to stay with us again whenever your travel needs bring you back to Algarve.Kind regards,The Team at Pestana Vila Sol

6/10 – Redelijk

Bernadette

Reisde met een groep
Positief: Netheid
Not a 5* by any stretch of the imagination. Garden rooms dark and dreary and pathways unsafe due to uneven surfaces and poor lighting. Hotel rooms a bit better but poor Aircon and issues with plumbing
1 nacht verbleven in oktober 2023
Reactie van Guest Service Manager op 10 dec 2023
Dear Mrs. Bernadette,Thank you for taking the time to share with us your comments and views. We are disappointed to read that we did not meet your expectations and failed to deliver the value you had expected. It was a pleasure to have you as our guest and we will be delighted if you return. Kindest RegardsThe Team at Pestana Vila Sol

8/10 – Goed

yvonne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the relaxed atmosphere, very comfortable being there. Would recommend staying there away from the city life.
3 nachten verbleven in oktober 2023
Reactie van darioottino op 23 okt 2023
Dear Mrs. Yvonne, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vila Sol.Kind regards, The Team at Pestana Vila Sol

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous rooms, lovely pool, terrific breakfast every day, nice bar, and the staff were sheer perfection.
6 nachten verbleven in oktober 2023
Reactie van darioottino op 17 okt 2023
Dear Mr. David, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol

10/10 – Uitstekend

Bruno

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Guest Service Manager op 10 dec 2023
Estimado Sr. Bruno,Agradecemos a sua avaliação. Foi para nós um prazer contar com a sua presença. Esperamos no futuro voltar a recebê-lo no nosso hotel.A equipa do Pestana Vila Sol

8/10 – Goed

Marie Pierre

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Marcelo

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in september 2023

10/10 – Uitstekend

Maria Antonia

1 nacht verbleven in september 2023

6/10 – Redelijk

Gemma

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Erling

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff in the reception have all been great. Very service minded and helpful. Rest of the hotel, food is ordinary and a little below what you can expect for a five star hotel.
3 nachten verbleven in augustus 2023
Reactie van darioottino op 28 aug 2023
Dear Mr. Erling, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol

6/10 – Redelijk

Carsten

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Burde ikke have 5 stjerner
Værelser og fællesarealer er nedslidt
3 nachten verbleven in juli 2023

4/10 – Matig

Sarah

Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Steven

1 nacht verbleven in juli 2023

4/10 – Matig

Jason

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Shower debacle.
I had 2 rooms at this hotel. Upon trying to use the shower in both rooms the showers did not work properly. In one room the hot tap stuck on fully open and would not close. In the 2nd room the cold tap stuck on fully open and would not close. It took 4 calls to reception and around an hour to get somebody to come to fix the showers. Due to the delay in us getting ready we missed our evening meal booking. The hotel manager refused to speak to me despite my polite request. The next day on check out the reception staff insisted that we had broken both taps by turning them too tightly. This is absolute nonsense. I've had many thousands of showers and this has never happened before. I think the truth is that these rooms had not been used before this season and the shower parts had corroded due to inactivity. This explains why the guy who delivered our bags insisted we check if the room was ok before we accepted it. All in all the hotel should ensure the room is fit for use before renting it out and they hadn't done so. Blaming us was the cherry on top. Don't stay here there are many better options.
1 nacht verbleven in juli 2023
Reactie van darioottino op 11 jul 2023
Dear Mr. Jason,Thank you for taking the time to give us your opinion on your recent stay. Your opinion is essential for us to improve how we work.We would like to apologize for not meeting your expectations with your accommodation. Just to refer to your comments, please note that being a Golf Resort we obviously have quite a high occupancy during winter period as well, including your rooms.On the night of the occurrence, our maintenance took about 30 min. to come to your room and change some of the inner parts of both taps in both rooms which were broken. This operation needed a little longer because in the meanwhile fire alarm went on and all resources were diverted to emergency tasks.Please note that at no point our manager on duty refuses to meet you or speak to you, as stated, she was available all night but since you were, understandably, in a hurry you did left the hotel for dinner.She however met you the next morning during your check-out.As stated we are deeply sorry for any incovenience we might have caused but we do hope that you will give us another opportunity to host you and rebuild your trust in the future. It was a pleasure for us to have you as our Guest at Pestana Vila Sol.Kind Regards,Dario OttinoHotel ManagerPestana Vila Sol

8/10 – Goed

Patricia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel pleasant staff. Spacious rooms and clean! Excellent taxi service only 8 mins from Vilamoura marina.
3 nachten verbleven in juni 2023
Reactie van darioottino op 22 jun 2023
Dear Mrs. Patricia, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol

10/10 – Uitstekend

Derek

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Paul

3 nachten verbleven in juni 2023

4/10 – Matig

Joao

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not a 5 star
Not a 5 star… average 3 star at best
1 nacht verbleven in juni 2023

8/10 – Goed

Satu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

8/10 – Goed

Pearl

1 nacht verbleven in mei 2023

10/10 – Uitstekend

monique

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely lovely helpful staff. Thank you so much! Beautiful hotel and great if you’re a golfer. Fabulous course! The only down side was the pool water was quite cold so I didn’t swim as much as I would have l liked too. Also a long walk (1 hour ) to the beach but taxi drivers were great! All in all - I would highly recommend this hotel.
4 nachten verbleven in april 2023
Reactie van darioottino op 27 apr 2023
Dear Mrs. Monique, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing Break
Lovely hotel in a fantastic setting. Garden room was very comfortable with great pillows. Only downside was breakfast “hot”foods were at times anything but. Also the hotel is in a residential area and a taxi is required to get to the marina or even a supermarket
4 nachten verbleven in april 2023
Reactie van darioottino op 16 apr 2023
Dear Mr. John, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vila Sol and regain your trust during your next visit.Warm regards, Dario OttinoHotel ManagerPestana Vila Sol

6/10 – Redelijk

gordon

3 nachten verbleven in april 2023

10/10 – Uitstekend

zohaib

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
a luxury at an affordable price, clear place, nice breakfast and definitely friendly staff, happy to come and stay again at this place.
7 nachten verbleven in februari 2023
Reactie van darioottino op 27 feb 2023
Dear Mr. Zohaib,On behalf of the entire team at Pestana Vila Sol, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Vila Sol

10/10 – Uitstekend

Ana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charmoso, agradável e tranquilo
Desde a recepção na chegada, a estadia completa, até o check out, tudo foi impecável. Adoramos o hotel, o local, os funcionários, o silêncio, a conveniência, tudo! Levamos nossa cachorrinha yorkie, que também adorou! Fomos na temporada de inverno e estava bastante tranquilo.
2 nachten verbleven in februari 2023
Reactie van darioottino op 7 feb 2023
Cara Sra Ana, Em nome de toda a equipa do Pestana Vila Sol, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-loa em breve no nosso hotel!Atenciosamente, A Equipa do Pestana Vila Sol

8/10 – Goed

Eva

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Klas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pestana
Tyvärr var inte rummet klart när jag skulle checka in trots att jag var där 15.30. Lite dåligt men i övrigt väldigt bra.
1 nacht verbleven in januari 2023
Reactie van darioottino op 10 jan 2023
Dear Mr. Klas, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol. At the same time, we would like to apologize for not fully meeting your expectations in some instances especially during your check-in process. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vila Sol and regain your trust during your next visit.Warm regards, The Team at Pestana Vila Sol

10/10 – Uitstekend

Alex

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing staff at this hotel, unfortunately my daughter had caught a bug from the uk that only came to fruition on the first day. The
3 nachten verbleven in december 2022
Reactie van darioottino op 10 jan 2023
Dear Mr. Alex, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations. We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vila Sol,Warm regards, The Team at Pestana Vila Sol

8/10 – Goed

Eric

1 nacht verbleven in december 2022

8/10 – Goed

goncalo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

10/10 – Uitstekend

Marc, Hilton Head

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for golfers. Convenient to visit the area. Rooms are spacious and quiet. Matress needs to be updated. Very clean, great staff. Service at the bar is poor. Dining options on property are limited.
Reactie van darioottino op 30 nov 2022
Dear Mr. Marc, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vila Sol and regain your trust during your next visit.Warm regards, The Team at Pestana Vila Sol

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
This hotel was fantastic and I would highly recommend it .
1 nacht verbleven in november 2022
Reactie van The Pestana Vila Sol Team op 18 nov 2022
Dear Mr. Paul, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest. Best regards, The Team at Pestana Vila Sol

10/10 – Uitstekend

dean

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
Definitely stay again
4 nachten verbleven in september 2022
Reactie van GSM|RP op 1 okt 2022
Dear Mr. Dean, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vila Sol.Best regards, The Team at Pestana Vila Sol

6/10 – Redelijk

Abdullah

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The girls in resorption is not good welcoming
1 nacht verbleven in september 2022
Reactie van darioottino op 7 sep 2022
Dear Mr. Abdullah, We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests. We would like to apologise for any inconvenience caused during your stay. We are sorry that our team did not meet your expectations. We have already spoken to the team. We are working together to improve the quality of our service and assistance.We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards, Dario OttinoHotel Manager