Caribische eilanden: Strandvakanties

Het was een perfect resort en alles was goed geregeld. Antonio alias taliban van het entertainment team was de allerbeste en is onze vriend geworden.

This place was pretty amazing, the food was great and the staff were really friendly and helped us out a lot, definitely recommend this place if you are taking a vacation and need a get away ‼️

I would recommend asking to stay in a room that has a higher up balcony to see the ocean farther out. The elite club rooms are pretty low to the ground. The view was still pretty

It was like its own little city with so many options for dining. Loved the swim out rooms!!! Property was very safe. Only problem was many of the staff could not speak English. What made matters worse was that we tried to translate with our phone and many of them could not read it. Overall a great place to stay

Housekeeping was excellent. Staff at beach was very helpful. The wind off the Atlantic kept the beach comfortable and the waves a challenge. Food was great.

Het was een perfect resort en alles was goed geregeld. Antonio alias taliban van het entertainment team was de allerbeste en is onze vriend geworden.

Excellent customer services

Nice hotel

We liked the pool. Our 3rd time here. We liked the staff with the exception of the pool bartenders…….same attitude . We like the other staff at your resort! Housecleaners were nice and helpful. Thank you ! Overall we liked our stay. Nice room with ocean view. Matched the description which was perfect ! Very nice stay !

Great place to stay for a relaxing getaway, restaurants were amazing !

This was the absolute worst vacation I ever had. I had two rooms. We were traveling as a larger group, because we were attending a wedding. With zero notice the water was turned off, and we were not able to shower. I had to rent a room at a different hotel for 3 days, to take a shower and be ready for the rehearsal dinner and wedding itself. Since the water was turned off, I had to track someone down to ask how was my family supposed to use the bathroom. They brought us two buckets of water to attempt to flush the toilets on our own. They were not apologetic, and didn’t care. Both phones in each room were broken. A worker told me they were all turned off because there were too many complaints. We had to pay daily resort fees for each room. They were supposed to include an in room safe (ours was broken) they did not have one to replace it with. The fitness center was closed, but said I still needed to pay for it. Beach towels were not included in my rooms and they did not believe me. ESJ fraudulently charged my card four times after I had checked out. Several calls and emails and not one response. They were also supposed to supply bottled water and coffee daily. We did not receive this either. When I went down to speak to management, I was told to try back another day. They then told me there are no refunds and there is nothing they can do for me. The balcony is unsafe and the room is dirty. No one responded to any of the situations.

The room was amazing with a great view. The only problem was the lady who checked me in. She had a very unprofessional attitude.

Great place to stay for a relaxing getaway, restaurants were amazing !