Hôtel près de Pelham Civic Complex (Birmingham)

« Check in was a breeze, the staff was very friendly and the room was clean »

« Très propre »

« Shower faucet not able to turn for hot water. No coffee making in room. Comfortable bed. »

« Check in was great…Brooke was very welcoming and helpful. Breakfast was good and I live their light roast coffee. The room was clean and perfect as expected from Hampton. »

« Everything was clean, staff was great, and breakfast was fully stocked! I will be back »

« Very clean room. Quiet place and nice area. Lady at the reception is very nice and helpful. Good breakfast. »

« Good morning, our stay at this hotel was not what we wanted. When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk...

« This hotel is a joke. I paid for a my reservation and upon arriving from out of state for the Mammoth March I had to wait in a long line at the front desk that never actually moved. Once 10 pm hit the front desk lady said that she was closing and not checking anyone else in and we’d have to cancel so after driving 3.5 hours, I had to scramble at 10pm to find somewhere else to stay. There were also people that were already checked in waiting because their room keys weren’t working, at least like...

« Clean »

« First let me say that the staff is amazing, very responsive and helpful. The place is absolutely beautiful and peaceful. Although the condos are well equipped and modern, we did notice some wear and tear on the furniture. This was my second visit here and I would definitely stay again! »

« Everything was nice. Not having to leave the hotel for breakfast was definitely a plus! Food was exceptional »

« The hotel was very clean and so was our room. The hotel staff were very friendly & helpful. »

« Excellent stay and service! »

« Room was nice but felt like things were in the bed biting us. »

« Good »

« Very clean rooms and walking distance to restaurants. »

« I booked a premium suite with 3 beds through expedia, but when we areive and checked in they checked us into a 2 bed, when I asked for the room we booked they told me to call expedia and that there was nothing they could do about it because it was expedias bad for getting the room code wrong. Furthermore the room we needed was sold out so there was no point in raising the issue any further. The hotel was ok. »