4/10
Good morning,
our stay at this hotel was not what we wanted.
When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk remained closed at our request. It wasn't pleasant.
Denis
Séjour de 1 nuit en février 2024
