Hôtel Nou, Itoigawa

« とても親切な対応していただきありがとうございました♪ »

« Tout était parfait. »

« Hôtel pas trop dispendieux et propre. Localisation pas très intéressante près d'une station de train. Aucun attrait à proximité et offre de restaurant très limité »

« Très bon hôtel, bon service »

« Bon hôtel »

« Picture doesn't do justice. I mean it's not bad but it's old! We still had a good night. »

« We really enjoyed our stay at this family run ryokan. Staff was friendly and helpful and the room was spacious and clean. Food was excellent and had a very warm, home cooked meal vibe. Access to town was good and easy and skiing conditions were top notch! »

« チェックインはタッチパネルで出来るのですが、少し分かりづらかったのでもたもたしていると、受付のスタッフの方が口頭で操作の仕方を丁寧に教えていただきました。初めてだったので勝手がわからず、普通にチェックインするよりは時間がかかったように思いましたが、慣れれば早いのかなと思いました。 »

« I just loved loved loved loved loved staying here — the owners are wonderful. Extremely hospitable and helpful. It has a local Japanese vibe that you don’t get in some places The rooms were super comfortable and well heated, breakfast was yummy. Thank you for the warm hospitality »

« The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. »

« Staff was helpfull and friendly. Unfortunately the rooms on our level were on "party mode". The staff at the hotel were convenient to help us with the situation, when I called the front desk. I believe were just unlucky with the other tenants. Hotel is a bit old school. Breakfast was nice, well organized and cuisine staff were very efficient! Over all, good place to lodge for the ski :) »