Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 540 avis sur 1002." "
10 – Excellent
540
Note des voyageurs de 8 (Bien), d’après 316 avis sur 1002." "
8 – Bien
316
Note des voyageurs de 6 (Satisfaisant), d’après 84 avis sur 1002." "
6 – Satisfaisant
84
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 1002." "
4 – Médiocre
40
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 1002." "
2 – Horrible
22
9,0/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
8/10 Bien
sophie
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon emplacement pour être au calme avec deux piscines agréables en face de la mer et proche des commerces et restaurants
Personnel serviable et efficace
Bon Petit déjeuner
Options de restauration bonnes dans l’hôtel - happy hour au coucher du soleil
Spa très bien mais un peu cher
Chambre agréable
sophie
Séjour de 10 nuits en avril 2024
Réponse de Armilda le 5 mai 2024
Dear sophie,Thank you for sharing your positive experience. We are delighted to hear that you enjoyed the peaceful location, our swimming pools with sea views, and the proximity to local shops and restaurants. It is great to know that our staff were helpful and efficient, and that both the breakfast and food options met your expectations, especially with the added enjoyment of happy hour at sunset.We appreciate your feedback on our spa pricing and will take it into consideration as we continuously strive to offer value and quality to all our services. We're glad you found your room pleasant and hope to welcome you back soon for another relaxing stay.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Daniel, Montreal
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent à tout point de vue
Daniel
Séjour de 2 nuits en avril 2024
Réponse de Armilda le 14 avr. 2024
Dear Daniel,Thank you for your concise and positive feedback. We are thrilled to hear that everything about your stay was excellent. We look forward to welcoming you back for another outstanding experience.Kind regards,Legian Beach Hotel Management
8/10 Bien
Bruno
6 nov. 2023
Bruno
Séjour de 3 nuits en novembre 2023
8/10 Bien
ZZ
31 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé personnel accueillant dommage pas de plage privée
ZZ
Séjour de 6 nuits en décembre 2018
10/10 Excellent
philippe, nantes
14 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Habiter dans un jardin tropical
Nous avions aimer séjourner dans cet hôtel , bungalow en plein milieu d’un jardin tropical,
Activités super cours de cuisine cours de surf !
philippe
Séjour de 8 nuits en avril 2018
8/10 Bien
Voyageur vérifié
6 janv. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Le seul problème: la plage
La plage est très sale, parce que la mer apporte beaucoup de déchets, présents dans l'eau. Ce n'est donc pas de la responsabilité de l'hôtel, mais cela suffit pour ne plus vouloir y retourner.
Voyageur vérifié
Séjour de 7 nuits en décembre 2017
10/10 Excellent
Tedd
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay.
Tedd
Séjour de 2 nuits en mai 2024
8/10 Bien
Sharon
24 mai 2024
Les points forts : Personnel et service
Starting to tire but staff amazing. Great location. Few issues but were fixed. 7/10
Sharon
Séjour de 7 nuits en mai 2024
10/10 Excellent
Clint
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and tidy resort with friendly staff.
Clint
Séjour de 6 nuits en mai 2024
Réponse de Armilda le 23 mai 2024
Dear Clint,Thank you for your positive feedback. We are glad to hear that you found our resort very clean and tidy and appreciated our friendly staff. We look forward to welcoming you back for another great stay.Kind regards,Legian Beach Hotel Management
2/10 Horrible
Cristina
Voyage en groupe
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazingly good food and fantastic breakfast
Cristina
Séjour de 3 nuits en mai 2024
Réponse de Armilda le 18 mai 2024
Dear Cristina,Thank you for your feedback. We are delighted to hear that you enjoyed our food and found our breakfast fantastic. We are sorry to see your overall rating does not reflect this. If there were specific issues or areas for improvement, we would appreciate further details so we can address them and enhance our guest experience.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Ratu, Minchinbury
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the pool and the restaurants and across the road is kuta beach. The property was excellent
Ratu
Séjour de 3 nuits en mai 2024
Réponse de Armilda le 18 mai 2024
Dear Ratu,Thank you for your positive feedback. We are delighted to hear that you enjoyed our pool, restaurants, and the convenient location near Kuta Beach. It's wonderful to know that you found the property excellent. We look forward to welcoming you back for another great stay.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Ellie
Voyage en famille avec de jeunes enfants
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great family hotel. The little kids club was fantastic and the kids loved the pool as well.
Safe, clean and central to walk to a lot of places, including restaurants and spas.
The staff were very friendly and helpful as well.
Ellie
Séjour de 10 nuits en mai 2024
Réponse de Armilda le 14 mai 2024
Dear Ellie,Thank you for your wonderful review. We are thrilled to hear that your family had a great experience at our hotel, particularly enjoying the kids club and pool. It is fantastic to know that you found our location convenient for exploring nearby attractions and that our staff's friendliness and helpfulness stood out.We strive to create a safe, clean, and welcoming environment for families, and we are happy we could provide that for you. We look forward to welcoming your family back for another enjoyable stay.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Jordyn
Voyage en groupe
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was so friendly and the grounds were beautiful! The room was the perfect fit for our needs.
Jordyn
Séjour de 6 nuits en avril 2024
Réponse de Armilda le 11 mai 2024
Dear Jordyn,Thank you for your lovely review. We are excited to hear that you found our staff friendly and the grounds beautiful. It is wonderful to know that your room was a perfect fit for your needs. We strive to create a welcoming and enjoyable environment for all our guests, and we are glad we could provide that for you. We look forward to welcoming you back soon for another great experience.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Takumi
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
日本語は通じない
Takumi
Séjour de 6 nuits en février 2024
Réponse de Armilda le 11 mai 2024
Dear Takumi,Thank you for your feedback. We apologize for any inconvenience caused by language barriers during your stay. We strive to accommodate guests from all backgrounds and will consider your input as we continue to improve our language services and staff training. We hope to better serve you in the future.Kind regards,Legian Beach Hotel Management
6/10 Satisfaisant
Lenka Del
7 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lenka Del
Séjour de 6 nuits en avril 2024
8/10 Bien
Fusako
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When I had a problem, they were happy to deal with it. The staff were very friendly and I would like to stay again.
Thank you.
Fusako
Séjour de 7 nuits en avril 2024
Réponse de Armilda le 8 mai 2024
Dear Fusako,Thank you for your kind review. We are happy to hear that our staff was able to effectively address your concerns and that their friendliness made a positive impact on your stay. We appreciate your willingness to stay with us again and look forward to the opportunity to welcome you back.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Sonia
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, very friendly staff, clean and quiet location. We were really happy with our stay.
Sonia
Séjour de 8 nuits en avril 2024
Réponse de Armilda le 11 mai 2024
Dear Sonia,Thank you for your wonderful review. We are thrilled to hear that you were happy with your stay, appreciating our great location, the friendliness of our staff, and the cleanliness and tranquility of our surroundings. We aim to provide an exceptional experience for each guest, and your feedback is a delightful affirmation of our efforts. We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Ivo
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic gardens to walk through from the hotel rooms to the beach. The road in front is not a thoroughfare so it’s so easy to get from the hotel to the beach and back again. Security is amazing.
Ivo
Séjour de 8 nuits en avril 2024
Réponse de Armilda le 8 mai 2024
Dear Ivo,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the gardens and found the accessibility to the beach both convenient and secure. It is great to know that our efforts to maintain a beautiful and safe environment have enhanced your experience. We look forward to welcoming you back for another pleasant stroll through our gardens and a relaxing time at the beach.Kind regards,Legian Beach Hotel Management
8/10 Bien
Debra Jane
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bungalow stay in a quiet area of the hotel was good.
Good breakfast.
Debra Jane
Séjour de 10 nuits en avril 2024
Réponse de Armilda le 8 mai 2024
Dear Debra Jane,Thank you for sharing your experience. We are pleased to hear that you enjoyed the peace and quiet of our Bungalow accommodation and that our breakfast met your expectations. We strive to provide a comfortable and enjoyable environment for all our guests, and we are glad we could contribute positively to your stay. We look forward to welcoming you back for another pleasant visit.Kind regards,Legian Beach Hotel Management
8/10 Bien
Kelly
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service, was upgraded as staying near a friend. Great breakfast and pools
Kelly
Séjour de 6 nuits en avril 2024
Réponse de Armilda le 5 mai 2024
Dear Kelly,Thank you for your wonderful review. We are thrilled to hear that you enjoyed the upgrade and found our service to be great. It is also fantastic to know that our breakfast and pool areas contributed positively to your experience. We strive to make each guest's stay memorable, and we are glad we succeeded with yours. We look forward to welcoming you back soon for another delightful visit.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Sarah, Wellington
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good place to stay, great rooms and nice amenities including breakfast 😀
Sarah
Séjour de 9 nuits en avril 2024
Réponse de Armilda le 5 mai 2024
Dear Sarah,Thank you for your positive review. We are thrilled to hear that you found our place very good to stay, with great rooms and nice amenities, including breakfast. We strive to provide a comfortable and enjoyable experience for all our guests, and we are happy we could meet your expectations. We look forward to welcoming you back soon for another delightful stay.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Jennifer lynda
Voyage en groupe
29 avr. 2024
We really enjoyed our stay here. Food all round was excellent. It is a little,older than a few other resorts but the cost is extremely reasonable. Great location, great staff.
Jennifer lynda
Séjour de 6 nuits en avril 2024
Réponse de Armilda le 5 mai 2024
Dear Jennifer Lynda,Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay, particularly the excellent food, our great location, and the wonderful service provided by our staff. We are glad that the value for the cost met your expectations as well. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Naomi Elizabeth, Dunsborough
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Naomi Elizabeth
Séjour de 5 nuits en avril 2024
10/10 Excellent
Greg
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful
Greg
Séjour de 7 nuits en avril 2024
Réponse de Armilda le 5 mai 2024
Dear Greg,Thank you for your review. We are delighted to hear you found your experience beautiful. We hope to have the pleasure of welcoming you back soon.Kind regards,Legian Beach Hotel Management
6/10 Satisfaisant
JASON ROY
Voyage en couple
28 avr. 2024
The room was so noisy that we did not sleep the entire five days. Gardens are neglected
JASON ROY
Séjour de 5 nuits en avril 2024
Réponse de Armilda le 5 mai 2024
Dear JASON ROY,We sincerely apologize for the discomfort you experienced due to the noise in your room and the state of our gardens during your stay. It is very important to us that our guests enjoy a restful environment, and clearly, we fell short. We are taking your comments seriously and will be looking into both the noise issue and the garden maintenance immediately.Thank you for bringing these issues to our attention. We hope to have an opportunity to better serve you in the future and to provide the peaceful and pleasant experience you should expect from us.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Greg
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No complaints
Greg
Séjour de 1 nuit en avril 2024
Réponse de Armilda le 5 mai 2024
Dear Greg,Thank you for your review. We are glad to hear that your stay met your expectations and that you had no complaints. We look forward to welcoming you back for another satisfying visit.Kind regards,Legian Beach Hotel Management
10/10 Excellent
KEVIN
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyable stay with top class staff and facilities.
KEVIN
Séjour de 5 nuits en avril 2024
Réponse de Armilda le 5 mai 2024
Dear KEVIN,Thank you for your kind words. We are thrilled to hear that you had a really enjoyable stay and appreciated our top-class staff and facilities. We strive to provide an exceptional experience for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back for another excellent visit.Kind regards,Legian Beach Hotel Management
6/10 Satisfaisant
Riste
26 avr. 2024
Les points forts : Personnel et service et équipements
Close to everything, great service,
Riste
Séjour de 7 nuits en avril 2024
Réponse de Armilda le 5 mai 2024
Dear Riste,Thank you for your review. We are thrilled to hear that you appreciated the great service and our convenient location close to everything. We look forward to your next visit and hope to continue providing excellent service.Kind regards,Legian Beach Hotel Management
6/10 Satisfaisant
Paul
Voyage en famille
26 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Walk everywhere
Paul
Séjour de 8 nuits en janvier 2024
Réponse de Armilda le 5 mai 2024
Dear Paul,Thank you for your concise feedback. It is great to hear that our location made it convenient for you to explore the area by foot. We hope you enjoyed all the nearby attractions and look forward to welcoming you back soon.Kind regards,Legian Beach Hotel Management
8/10 Bien
Grant
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent value for money
Grant
Séjour de 7 nuits en avril 2024
Réponse de Armilda le 23 avr. 2024
Dear Grant,Thank you for your positive review. We are delighted to hear that you found your stay to be excellent value for money. We strive to provide a great experience at a competitive price, and it is rewarding to know that we have succeeded. We look forward to welcoming you back to our hotel.Kind regards,Legian Beach Hotel Management
8/10 Bien
Deborah Lee
22 avr. 2024
Deborah Lee
Séjour de 7 nuits en mars 2024
10/10 Excellent
Matt
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and great facilities
Matt
Séjour de 6 nuits en avril 2024
Réponse de Armilda le 16 avr. 2024
Dear Matt,Thank you for your positive review. We are delighted to hear that you appreciated our location and facilities. We look forward to welcoming you back soon for another great experience.Kind regards,Legian Beach Hotel Management
8/10 Bien
Jason
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Property is central to all the action in Legian. Easy to beach, shopping and dining.
Property is a little older with gardens needing a bit more TLC, but it's clean and easy. Our room was upgraded (new paint and furniture).
The Noise from the main road was excessive on most nights. Scooters and motorcycles. Ear plugs are highly recommended. The noise in the resort is minimal, it's just the road noise from outside.
Jason
Séjour de 7 nuits en avril 2024
Réponse de Armilda le 16 avr. 2024
Dear Jason,Thank you for your feedback. We are happy that you enjoyed our central location and the recent upgrades to your room. We apologize for the noise from the main road and appreciate your suggestion about ear plugs. We are continually seeking ways to improve and hope to provide a quieter experience on your next visit.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Suzanne, West End
Voyage en groupe, Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend the delux ir premier pool units. Having your own pool to cool off in was an experience and we will definitely be booking again. Love it!
Suzanne
Séjour de 4 nuits en avril 2024
Réponse de Armilda le 16 avr. 2024
Dear Suzanne,Thank you for your wonderful recommendation. We are delighted to hear that you enjoyed the Premier Pool Villa with the private pool feature. It is great to know that this added a special touch to your stay and that you are already planning to return. We look forward to welcoming you back for another delightful experience.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Matthew
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property has a fantastic location. The swimming pools are great, the staff are friendly, the rooms are clean. Buffet breakfast is fabulous. Highly recommend
Matthew
Séjour de 5 nuits en avril 2024
Réponse de Armilda le 14 avr. 2024
Dear Matthew,Thank you for your fantastic review. We are thrilled to know that you enjoyed our fantastic location, great swimming pools, friendly staff, clean rooms, and fabulous buffet breakfast. Your high recommendation means a lot to us. We look forward to welcoming you back for another wonderful experience.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Jake
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are very friendly and helpful always have a smile on their face. Room was cleaned perfectly daily, the breakfast buffet is amazing. No complaints from us
Jake
Séjour de 9 nuits en mars 2024
Réponse de Armilda le 14 avr. 2024
Dear Jake,Thank you for your kind words and for taking the time to write a review. We are delighted to hear that our staff's friendliness and helpfulness stood out during your stay, and that our daily housekeeping and breakfast buffet exceeded your expectations. It is wonderful to know you had a flawless experience. We look forward to hosting you again soon.Kind regards,Legian Beach Hotel Management
6/10 Satisfaisant
Gary
Voyage en couple
6 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
no communication with staff as they don't speak English.
Due to constant noise we were moved to a studio apartment, we paid for Deluxe Cottage, management totally useless, the minute it sounds like a confrontation he disappears, never did we get an apology and we would like a refund on the room differences. The first 24 hours we had to stay in the original room til they decided to give us another room. Said room being right in the driveway turn a round area and major foot traffic. Resort from HELL.
Gary
Séjour de 6 nuits en mars 2024
Réponse de Armilda le 14 avr. 2024
Dear Gary,We are truly sorry for the issues you faced during your stay, including communication difficulties and noise disruptions. We take your feedback seriously and will address these concerns to improve. We would like to discuss the room change and any related refunds directly with you. Your satisfaction is crucial to us, and we hope for another chance to provide you with a better experience.Kind regards,Legian Beach Hotel Management
6/10 Satisfaisant
Sharon
Voyage en famille avec de jeunes enfants, Voyage en famille
5 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The staff were lovely. The hotel itself was in need of some love and care. We ate lunch at the restaurant and it wasn’t great!
Sharon
Séjour de 5 nuits en mars 2024
Réponse de Armilda le 14 avr. 2024
Dear Sharon,Thank you for taking the time to share your feedback. We are happy to hear that you found our staff lovely. We acknowledge your comments regarding the hotel's condition and your dining experience. Rest assured, we are committed to continuous improvement and will address these areas. We hope to have the opportunity to welcome you back and provide a better experience.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Wayne
Voyage en groupe
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice quiet place and excellent friendly service
Wayne
Séjour de 5 nuits en mars 2024
Réponse de Armilda le 14 avr. 2024
Dear Wayne,Thank you for your kind words. We are delighted to hear you found our place nice and quiet with excellent, friendly service. We look forward to welcoming you back for another pleasant stay.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Amanda
Voyage en groupe
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel really couldn't fault it
Amanda
Séjour de 7 nuits en mars 2024
Réponse de Armilda le 2 avr. 2024
Dear Amanda,Thank you for your wonderful feedback. We are thrilled to hear that you had a great experience at our hotel and could not find any faults. It is always our goal to provide an exceptional stay for our guests, and we are glad we met your expectations.We look forward to welcoming you back for another faultless visit.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Graeme
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The friendly staff especially Molly for her care for repeat customers. Breakfast is the best in Bali 😀
Graeme
Séjour de 5 nuits en mars 2024
Réponse de Armilda le 2 avr. 2024
Dear Graeme,Thank you for your kind words and for highlighting Molly's exceptional care for our repeat customers. We are delighted to hear that you found our staff friendly and that our breakfast stood out as the best in Bali for you. We take great pride in our team's dedication to providing outstanding service and making every guest feel valued and well-cared for.We will be sure to pass on your compliments to Molly and the rest of our team. We look forward to welcoming you back for another memorable stay.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Adir, Orlando
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adir
Séjour de 3 nuits en mars 2024
8/10 Bien
Nancy
Voyage en groupe
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location to beach, shops and restaurant choices. Great facilities.
Nancy
Séjour de 11 nuits en mars 2024
Réponse de Armilda le 2 avr. 2024
Dear Nancy,Thank you for sharing your positive experience. We are delighted to hear that you found our location excellent, conveniently close to the beach, shops, and a variety of restaurants. It is great to know that our facilities met your expectations and contributed to a great stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management
2/10 Horrible
Kim
Voyage en famille
22 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is run down and is falsely advertised needs major updates this is not a 5 star hotel
Kim
Séjour de 5 nuits en mars 2024
Réponse de Armilda le 2 avr. 2024
Dear Kim,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations and that you found our property to be run down and not reflective of the standards we aim to uphold. We take your comments seriously and are committed to addressing these concerns.We continuously strive to improve our facilities and services to ensure they meet the high standards our guests expect and deserve. Your feedback is valuable to us as part of this ongoing process.We hope to have the opportunity to welcome you back in the future and provide you with a stay that truly reflects the quality and service Legian Beach Hotel is known for.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Darla
Voyage en couple
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For those like us that appreciate this: adults only pool is the highlight!!!!!!!! Everything else is fantastic too but that is a game changer for us.
Darla
Séjour de 7 nuits en mars 2024
Réponse de Armilda le 25 mars 2024
Dear Darla,Thank you for sharing your appreciation for our adults-only pool, which stands out as the highlight of your stay. We are delighted to hear that this feature significantly enhanced your experience, providing a peaceful ambience. It is wonderful to know that everything else about your stay was fantastic as well.We look forward to welcoming you back for another outstanding visit, where the tranquility of our adults-only pool awaits to offer you another game-changing experience.Kind regards,Legian Beach Hotel Management
8/10 Bien
Barbara
19 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barbara
Séjour de 5 nuits en mars 2024
10/10 Excellent
willem
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Goed bed, prima zwembad, goede airco
willem
Séjour de 20 nuits en février 2024
Réponse de Armilda le 21 mars 2024
Dear willem,Thank you for your positive feedback. We are delighted to hear that you enjoyed the comfort of our beds, our great pool, and the effectiveness of the air conditioning during your stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management
10/10 Excellent
colleen
Voyage en groupe
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location close to the beach was ideal
Garden view villa was perfect, very clean & comfortable
Staff are very friendly & helpful.
colleen
Séjour de 10 nuits en mars 2024
Réponse de Armilda le 18 mars 2024
Dear colleen,Thank you for sharing your positive experience. We are delighted to hear that you found our location close to the beach ideal and enjoyed the Deluxe Garden villa for its cleanliness and comfort. It is wonderful to know our staff's friendliness and helpfulness stood out to you during your stay.We look forward to welcoming you back for another enjoyable visit.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Alberto Cayetano
Voyage en couple
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful , relax , clean , beautiful atmosphere, but it would be nice if the hotel provide in the room an iron and an ironing board , the tv was not working the las 2 days , the rest was amazing !!!
Alberto Cayetano
Séjour de 7 nuits en mars 2024
Réponse de Armilda le 18 mars 2024
Dear Alberto Cayetano,Thank you for your lovely feedback. We are delighted to hear you found our hotel beautiful, relaxing, and clean, with a beautiful atmosphere. We appreciate your suggestion regarding the provision of an iron and ironing board in the rooms and will consider this to enhance our guest experience.We apologize for the inconvenience caused by the TV not working during the last two days of your stay. We will ensure our maintenance team addresses such issues more promptly in the future to prevent any disruption to our guests' comfort.We are happy to know that the rest of your stay was amazing, and we look forward to welcoming you back for another exceptional experience.Kind regards,Legian Beach Hotel Management
10/10 Excellent
Aisling
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement