Hôtel près de Feu de circulation #2A (Gatlinburg)

« Great customer service. I checked in late and they were in contact with me about where my key was and how to get it. My key was locked and I was given the combo. Combo worked and got into my room even when checking in late and no one was at the front office. Great help and very friendly »

« Yes! Excellent! »

« Everything was new, great service. Will come back. »

« Check-in was quick and the service was excellent. »

« Probably my best stay in a hotel in the Smokies! The customer service was outstanding, the room was clean and cozy with the roaring creek off the balcony with 2 nice rocking chairs. The property is well maintained. The REAL breakfast at the Heirloom House was included each day and a real sit down, order from the menu, upscaled restaurant. They serve dinner and drinks as well. Excellent customer service there too. If you need anything like ice or water or towels, it's only a text message away and...

« Great smoky un peu de fraicheur au couer de l'été. »

« This property was so cozy and perfect for our little family. My kid enjoyed playing with the games and WiFi was great for a nice movie night. Kitchen was fully equipped and neighborhood was very quiet. Much needed peaceful stay. 100% recommend! »

« Excellent customer service, I recommend it 100%. »

« Room was very nice and comfortable the bed slept so good »

« Front desk staff was very welcoming and friendly. »

« Nous avons passé 2 nuits dans cet hôtel. Il est assez proche du Parkway et nous y sommes allés à pieds. La chambre est très grande et donne sur la rivière. C’est calme et les lits sont confortables. Les parties communes mériteraient une rénovation. Le petit déjeuner est bien »

« I had a fantastic experience at this hotel. The staff were welcoming, the room was spotless and comfortable, and the amenities were well‑maintained. Breakfast was fresh and far better than expected. Every interaction felt genuine, and I left feeling relaxed and well cared for. I’d gladly stay again. »

« The staff was courteous and helpful, the facility was nice and conveniently located, a very positive experience. »

« This hotel was amazing. A must stay!! You will not be disappointed. I will definitely be back. »

« Clean room, close to town, friendly staff »

« Les chambres ont une double exposition, un balcon côté rivière, et une fenêtre côté route hyper passante. Le bruit est 24/24 h. Malgré une touche de rénovation les chambres sont tristes et ce n’est rien du couloir les desservant. La piscine est sinistre. Le petit déjeuner est moyen et le personnel peu aimable. Je regrette mon choix, il y a certainement mieux. Les deux points positifs sont le parking et le balcon avec ses deux fauteuils. »

« love this place been staying there for over 30 yrs »

« Very helpful »

« Un bon hôtel dans un environnement bucolique »

« Me encantó todo del resort. Lo recomiendo si tienen niños, el parque de agua bajo techo está muy bueno. Sin duda alguna iré de nuevo con mi familia »