Kies je hotel in Kanagawa

'Mooie en ruime kamers. Maar het hotel was extreem druk met wachttijden bij het diner in buffetvorm. Het Kaseiki diner was redelijk, maar niet fantastisch. De omgeving is mooi, maar alles is gericht op massatoerisme. Geen 5 sterren hotel, meer 3 sterren. Dan dus een hoge prijs voor het gebodene. De service is -zoals overal in Japan- wel 5 sterren.'

'schone kamer , vriendelijk en goed personeel, goede kwaliteit diners'

'Prima ontbijt en foede bedden,ligging is prima. Airco in de kamer koelt de kamer nauwelijks en ongeveer 20 euro pp om gebruik te mogen maken van een klein zwembad'

'Super clean, staff was very nice and friendly. It had a shuttle bus to kawasaki station. From kawasaki station you can go anywhere. '

'Lovely hotel with great service and close to Hakone highlights. Nothing to complain at all.'

'安くて綺麗なお部屋に泊まれました(^^) ありがとうございました、(^^)'

'部屋が狭い'

'A'

'25階に宿泊 素晴らしいホテルです でも、たったひとつだけ シャワーの水圧が弱すぎる… それが無ければ120点ですね❤️'

'Schoon, rustig, vriendelijk'

'Personal onsen experience was the best in my 14 day Japan trip. Outdoor onsen feels like soaking in nature. Very close to Hakone shrine and all most popular spots in area.'

'Very nice and clean apartment studio, very clean, well equipped and friendly staff'

'シャワールーム天井部に髪が付着していたり、室内椅子に果物か野菜のヘタがのっている等、清掃状態があまり良くなかった。シャワールーム扉上部にカビのようなものもあり、不快だった。スタッフ、接客は問題なかったので、勿体無いと感じた。'

'My room AC was not working. They offered another room but it was very late and my infant was asleep along with my pregnant wife. FYI This hotel is not a real five star hotel. You will not find this luxurious. The pictures are definitely deceiving. '

'Love the location and beautiful grounds. Perfect ryokan to stay in and the food was amazing.'

'メニューが豊富で、とても良かったです'

'Hotel New Grand is old school hospitality, where a guests is treated like a celebrity. They are all amazing at their job, with their kindness, attention to detail, and the pleasant atmosphere they help create. Of all the hotels I've stayed at, there are only 2 other hotels that come close. Easy 5/5 stars, and definitely a hotel I'd recommend. '

'Lovely stay in a beautiful part of Hakone. The dinner was superb.'