Kies je hotel in Gwinnett County

'this is not a chateau but merely a las Vegas style facade of it. Rooms are ok but lacked a 2 person seating area, view was on the roof of the attrium. Food at restaurants, including breakfast, was outrageously high and what were called the refined dining venues lacked class. Tacky is the word.'

'Nice rooms and staff!'

'Schoon en netjes '

'Upon our arrival the staff was courteous and professional during the However, shortly after selling into our room, we experienced ongoing issues with the internet and Wi-Fi connection. We reported the problem immediately and werw told it would be addressed the foloiwing morning but no one arrivef or followed up . After contacting the front desk again. and were advised that the outage was related to weather conditions. Once the weather improved, we contacted the staff again and were then...

'The staff was very friendly and attentive to questions/concerns, and the room was clean. However, while there was a microwave in the dining area, there were no microwaves in the room. Normally this would not have been an issue, but this time our stay was longer and it would have been helpful to have had microwave in the room - for those late night warming up of left-overs. I also thought the charge for parking (each night) was a bit much - especially when someone is already staying and...

'NIce spacious room but dated and overall hotel is dated too. Breakfast was very good'

'Nice and near our hotel. The only issue I had was the hotel itself sending me an email to tell me they were sold out and needed to confirm my reservation. The card I had on file declined which isn't true because unless you went through Expedia you do not have my card. So I assumed it was spam since so many are now. I show up and they have cancelled my reservation! I did get it back because it was 2 mins before I walked through the door and I showed up early. I just think it's weird to cancel a...

'The ratings did not reflect what we experienced. First I got a message that stated I didn’t pay despite having a receipt showing I paid. Then I arrived and had the pay the amount in full again. We got into the room and the shower water was luke warm while the coffee maker didn’t work. I inquired about we could do to remedy the situation and the front desk said she would ask her manager. The beds were so uncomfortable we decided to leave. The front desk said they would refund me the other three...

'Yes laundry room was clean staff very nice friendly '

'Nice and clean. Front desk is very helpful, friendly.'

'The staff was very helpful and friendly. Would stay again'

'The room waa clean. The staff was very, very helpful. I was grateful and will choose them again when I need a stay away from home.'

'Great stay and the Hotel was first class. Would definitely stay here again!'

'The front desk agent was extremely rude and had no compassion or empathy. I reserved a room online and I went to check in. When I got to my room it was nasty. I immediately start itching. There was black mold im the bathroom and holes in the wall from some type of unfinished repair. I went to inform the. Front desk that there was mold and asked if I could have another room. I was met with attitude and condescending remarks. I was told that there were no other rooms and a refund was my only...

'The rooms are outdated. Safety issues concerning the balcony door, the door came off of the track and eventually fell. leaking shower wall, water filled the hallway. The staff was nice, it was nice to have the kitchen for a family on vacation. The staff made changes quickly.'

'Excellent service. 10/10'

'The consistency of staff as far as responsiveness was lacking. When we arrived at 3:45 our room was not ready and they only had one emergency key to give us stating the key machine was broke and it would be tomorrow as well. I tried using honors app for digital key but it never worked. The next day no problems !! They gave of two keys. Also no dish soap and extra paper towel on day one but day two no problem'

'Clean room'