The Nespresso machine in the room with free pods and most of all, they had a capuccino Expresso machine in the lobby for free coffees around the clock. Nice & cozy hotel.
Great property my only suggestion is provide slippers for guest, for a higher end hotel Iâd expect that at the minimum. Still wonât remove a star as that is minimal and considering the front desk being so warm and welcoming and the restaurant was great!!
The hotel is beautiful with a chic charm, rooms are spacious and clean.
Location was perfect for us and we walked everywhere, lots of shopping and dinning places.
Love that they provide the free coffee and my kids LOVED the hot chocolate and the popcorn.
I wish the front desk staff were more friendly.
We also got a call one week before and they told us that our rooms were not connected but they were at the same floor,well didnât happened, they also asked the age of the birthday girl to bring her a surprise cupcakes and they didnât bring anything, I know it was complementary but donât make me lose my time calling and asking me all this questions if you are not going to do it.
Anyway if I have to recommend this hotel I will do it for sure because the amazing location and the beautiful rooms.
Loved everything about the hotel except the shower. Not a fan of shower curtains at a 4/5 start hotel and it was not what was advertised in the pictures.
Location is prime , just a block away from the river. Suites were comfortable for our family of four. Staff is friendly and strives to make your stay a perfect one . Recommend this hotel to anyone looking for clean , updated and stylish rooms, good view of the river north.
Had a 2nights stay at L7, hotelâs location is amazing, just a few minutes walk from Michigan Av, the Chicago River and Millennium Park. The room and amenities were very nice, we chose the room with the huge bay window which my kid really liked and the bed was very comfy. The only negative thing is that most reception staff I encountered were not as kind and welcoming as youâd expect (this is excluding the doorman and luggage carriers which were always very nice and helpful)
Check in was a nightmare. Front desk staff wasnât helpful. Good luck getting a coffee in the morning with the one working elevator. My room was dirty when I got there, hair on the floor and stuff on the sheets. It took my having to ask for towels to get them in my ânewly cleanedâ room that I had to wait several hours for. I frequent Chicago often. This is the least recommended hotel I have for others. The only reason I would recommend is for the location, but even that there are other options on the same 1-2 block radius. Definitely not worth the money.
I loved staying at this hotel! My friend and I stayed 3 nights for a concert. The staff were super kind, helpful and very friendly! They were honestly the best! The room was also very impressive. The bathroom was so nice and very clean. There was a table to eat comfortably and work when we needed. The tv was easy to connect to with my phone. We loved the mini fridge to cool down our drinks with the hot summer weather outside. My favorite part was the sitting area right on the window! I loved coming up to the window and enjoying the view at any point in the day. It was also a nice place to read when we had the chance.
The room is spacious and provides my friend and i to have the ability to share a room but still have some privacy with the pull out couch and the bedroom separate. The reading nooks in both the living room and the bedroom are amazing and a good view.
Had to check in late but when i got to my room so satisfying. Had a river view suite and the was superb. The big corner windows and huge lounging bay window areas were comfortable and an awesome place to have your morning coffee. The coffee station in the lobby was top notch too. Right across from Riverwalk. Bravo L7.