Elegant and comfortable hotel conveniently situated beside Terminal I (no sign posts to hotel, alas). Spacious, nicely decorated rooms and bathrooms--though the shower/bath needs a grab rail. Once in the shower and nicely wet, I discovered that both the shampoo and shower-gel containers were totally empty. I pointed this out as I left the hotel and was thanked for the information (which would be passed on). Not the slightest apology was offered. What's more, the desk staff, though efficient, are somewhat unsmiling.