Hotels in de buurt van West End Center (Lubbock)

'Room was nice, and clean. Front desk staff was very polite and efficient. We had drinks and dinner at the bar and were very pleased. A very good stay overall.'

'⸻ We booked this hotel specifically for the George Strait concert and paid nearly $1,000 for the room, fully expecting a basic level of service. Check-in is listed as 3:00 PM. We arrived at 4:30 PM and were told our room still wasn’t ready. We didn’t get access until almost 5:45 PM—nearly three hours past check-in. Because of this, we missed half of the concert we traveled for. Let’s be clear: this wasn’t a surprise event. You knew the town would be busy, you charged premium rates because of...

'Not the best. It was good. Clean but not fancy'

'Great place to stay. Good breakfast and nice clean place as Marriott always is. PAINFULLY slow WiFi. The TVs barely worked the WiFi was so slow. Otherwise great stay!'

'Combination of Expedia not allowing me to change an error in initial reservation, to when checking in being told we no longer had a reservation, along with being charged for the one night booked in error to having to pay double for the ONE night we needed the reservation for. Long story, changed 3x for a room for ONE night. Felt as is we were flat out lied to when checking in saying there were no more rooms available because we didn’t check in on the night I booked in error therefore our “2nd...

'it was meh. '

'Everything here was fine. '

'Clean rooms, kind staff and great breakfast '

'The cancelation policy is predatory and unnecessary. There are multiple hotels that allow for cancellation with full refund. I can’t see how it is good business to do otherwise. '

'Rooms exceptionally clean. Staff super helpful. Breakfast choices were amazing! Thanks for a great stay!'

'Good location to my venue. '

'The staff was very nice and accommodating'

'We couldn’t even keep our a/c on without it blowing constant dirt out into the room. I asked if they could change the filter out, the maintenance guy did go and told us he couldn’t change it out and he couldn’t do anything about it because Lubbock has constant “dirt storms” which I understand but could have atleast changed the filter out '

'Air conditioning didn’t work. Shower was pretty moldy. Bathroom door wouldn’t stay open.'

'Horrible'

'Good breakfast. Standard but good.'

'Staff was a bit standoffish at check-in. We felt like we received a “less than” greeting since we’d booked through a 3rd party. The staff member told us due to “the type of booking,” we weren’t eligible to PAY for an early check in. This was at 2:30. Official check in was at 3. 30 minutes later when the magical time hit, we were informed of the $18 amenities fee. Fire pits were off due to high winds and the pool was busy with college students who came and went while we were there. Grounds are...

'I found a cockroach on the ground in the bedroom so I started looking around the property and found lots more, especially under the bed. I have a baby that is crawling and learning to walk, so I was extremely concerned about this. Management told me that they spray weekly because they have an abandoned building behind their property… which was another concern. I was also informed that they do not have a way to clean under the beds. When I put my son back in his car seat, he has a little...

'Relatief nieuw hotel, maar met veel gebreken. De eerste indruk is goed. Er was maar 1 lift in gebruik die erg langzaam is. Af en toe erg lang wachten. Zwembad gaf veel geluidsoverlast evenals het terras buiten. Geluid van buiten dringt makkelijk door. We hadden een extreem lawaaierig airconditioning. Service kwam snel en heeft de AC wat verschoven. Maakte niet meer extreem veel geluid maar vraag mij af of het niet binnen enkele dagen weer zou gebeuren. Heerlijk om niet in bad te hoeven...