Hôtel près de West End Center (Lubbock)

« Room was nice, and clean. Front desk staff was very polite and efficient. We had drinks and dinner at the bar and were very pleased. A very good stay overall. »

« ⸻ We booked this hotel specifically for the George Strait concert and paid nearly $1,000 for the room, fully expecting a basic level of service. Check-in is listed as 3:00 PM. We arrived at 4:30 PM and were told our room still wasn’t ready. We didn’t get access until almost 5:45 PM—nearly three hours past check-in. Because of this, we missed half of the concert we traveled for. Let’s be clear: this wasn’t a surprise event. You knew the town would be busy, you charged premium rates because of...

« Bien et pratique »

« Great place to stay. Good breakfast and nice clean place as Marriott always is. PAINFULLY slow WiFi. The TVs barely worked the WiFi was so slow. Otherwise great stay! »

« Combination of Expedia not allowing me to change an error in initial reservation, to when checking in being told we no longer had a reservation, along with being charged for the one night booked in error to having to pay double for the ONE night we needed the reservation for. Long story, changed 3x for a room for ONE night. Felt as is we were flat out lied to when checking in saying there were no more rooms available because we didn’t check in on the night I booked in error therefore our “2nd...

« it was meh. »

« Hôtel au top ! »

« La chambre est grande et propre. Le lit est bon et grand également. Le petit déjeuner est correct. »

« The cancelation policy is predatory and unnecessary. There are multiple hotels that allow for cancellation with full refund. I can’t see how it is good business to do otherwise. »

« Rooms exceptionally clean. Staff super helpful. Breakfast choices were amazing! Thanks for a great stay! »

« Good location to my venue. »

« The staff was very nice and accommodating »

« We couldn’t even keep our a/c on without it blowing constant dirt out into the room. I asked if they could change the filter out, the maintenance guy did go and told us he couldn’t change it out and he couldn’t do anything about it because Lubbock has constant “dirt storms” which I understand but could have atleast changed the filter out »

« Hotel de bon confort hormis l'accueil de la réceptionniste qui n'est pas agréable du tout. Aucun sourire. On a vraiment l'air de la déranger, occupée qu'elle est sur son portable. Petit Petit déjeuner correct. Piscine et jacuzzi correct mais les sanitaires de la piscine étaient horriblement sales. Je ne critique pas du tout le personnel mais les clients qui laissent les toilettes ds un état déplorable. Les gens sont vraiment dégueulasses dès l'instant où ils ne sont pas chez eux, ils laissent...

« Horrible »

« Accueil très sympathique. Établissement propre dès l'entrée et les parties communes. La chambre était parfaite, très calme, et propre. Le lit confortable, salle de bain impeccable. Nous recommandons vivement cet hôtel. »

« Magnifique hotel et endroit plein de charme. Personnel attentif et belle piscine, plein de lieux confortables dans la cour interne. Tres plaisant. On s'y est vraiment plu. »

« I found a cockroach on the ground in the bedroom so I started looking around the property and found lots more, especially under the bed. I have a baby that is crawling and learning to walk, so I was extremely concerned about this. Management told me that they spray weekly because they have an abandoned building behind their property… which was another concern. I was also informed that they do not have a way to clean under the beds. When I put my son back in his car seat, he has a little...

« Chambre correcte, agréable, silencieuse. Par contre le petit déjeuner laisse à désirer. La fin du service est fixée à 9h00. Nous arrivons à 8h40 et dès 8h45 le personnel commence à débarrasser et ne ré-approvisionne pas, donc il faut faire avec ce qui reste autant dire pas grand chose. Pour ma part cela n'est pas correct ou bien on annonce que l'on n'est plus servi à partir de 8h45. Sur ce point je ne recommande pas cet hôtel. »