The Unitarian Universalist Fellowship of Key West

Check in was a hit or miss. We weren’t able to get our code until we paid the security deposit which the link that was provided was not working so it was a bit of a hassle. Also, when we officially got settled we noticed a few issues throughout the unit. One of the rooms is missing a TV remote, and the TV itself appears to be glitching. Additionally, neither of the showers is producing hot water. We also noticed a few stains on the sheets and pillows, and the blind handle is broken as well also a cockroaches big and small. When I called the front desk to make them aware of this situation, the man stated “it’s just one bug” when in fact there was multiple bugs and it made this stay very uncomfortable to the fact that I left early. Overall, one out of 10 I will give this day a five. There was no proper communication. There was no hot water. The freezer did not freeze, and there was also children running above our heads.

Appartment was alright but the location was less nice. Surroundings where very noisy also a lot of traffic during the night. Rooms where not sound proof. You have restaurants in the neighborhood but the accommodation itself did not have a lot to offer. They have a pool on the 5th floor but we prefer to book an accommodation which is on the beach .

We found bed bugs and I want a refund very dissapointed. Did not have all amenities that were shown on Expedia