Hôtel près de Oak Mountain State Park ()

« I didn't get to attend my reservation due to a severe decline in my mother's health »

« The room was not ready at 3 but that was okay. However, the ADA bathroom rail was mounted behind the toilet. That is NO help for someone in a wheelchair. They are not exactly alone. The handicap rooms in so many places are ridiculous. Alos, someone needs to readdress what a handicapped parking space looks like. That is a national issue so not their fault. I would probably stay there again but would hope they had a different handicap room. »

« They didn’t have toiletries. No lotion, toothpaste, which I had unfortunately forgotten. »

« From the moment I arrived, the front desk staff was very friendly. The rooms were clean, and the hotel was beautiful and well-maintained. The breakfast was delicious. I would definitely come back! »

« Very clean room. Quiet place and nice area. Lady at the reception is very nice and helpful. Good breakfast. »

« Good morning, our stay at this hotel was not what we wanted. When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk...

« This was the worst experience I’ve had at a hotel. We waited in the lobby for 2 hours for them to “clean a room” for us after they tried to turn us away saying they didn’t have a room for us, despite having booked and paid for it 2 weeks prior. Imagine my surprise when we finally get into the room and it is filthy. Half of the pillows had no cases, we had no shower curtain, one of the stove burners was almost totally pulled off, there were visible crumbs on the floor, hair and a dental cheek...

« Très propre »

« The room was very clean and very nice. I recommend this hotel »

« New hotel with large rooms - environmentally conscious. Comfortable bed, good lighting options in room. Clean, great kitchenette with utensils and serving dishes. Staff was friendly & helpful. Good breakfast choice - eggs, various breads & meats each day. European style cheeses, meats, sauces and condiments on buffet. Wish coffee was a little stronger. Yogurt machine didn’t work. Waffle iron was out of service. »

« The room we recieved was not what we reserved but the gentleman at the front desk tried to resolve the issue. He was sympathic to our situation but they were totally booked and an error was made that could not be fixed. The room was nice just not as big as the one we reserved. The next morning Michelle the GM had agreed to provide us with a partial credit towards the room since it was smaller than the one we reserved. The grounds were nice, breakfast was good, and the room we did get was...

« Property in a good location, and it is relatively new. Only real down side was the fact that there were piles of dirty towels and linens in the halls. We thought someone would eventually pick them up, but no one did after several hours. Around 7 pm, we pointed this out to the front desk. The attitude was really shocking. We thought they would want to know that piles of dirty linens and towels had been left in the hall. Instead, the front desk person asked with a huff, “you want me to do...

« As of April 2026 this place is nearly new. It’s a unique set up to me. It’s a Homewood Suites on one side and HGI on the other, shares the same lobby. My only 2 issues are that breakfast on the HGI side is lactate $15, and it’s prob not worth $5. Empty dishes, empty coffee and non helpful staff. We had a check in issue and were told the manager was off on Saturdays and could not help us, but he was actually just around the corner and finally came out. It will take a little intentional...

« Clean room »

« Staff very professional and attentive to our needs. Great rooms and parking. Recommend highly! »

« Great location. It was storming out so it was nice that there was a parking garage for the car. Staff was friendly and helpful. Breakfast was very good. Rooms were clean with lots of room to move around in. »

« Extremely clean and great customer service! »