2/10 Horrible
Brittney M.
12 mars 2026
This propety is a HUGE Health and Safety Hazard. Its literally a BIOHAZARD. VRBO only refunded 104 of our trip even after they saw the images of the backup and were disgusted. I will be filing a complaint with City of Pigeon Forge Department of Tourism as well as BBB due to the sewage exposure. We stayed at this cabin in Mar 2026 and unfortunately experienced a serious plumbing issue that significantly disrupted our trip.On the 1st morning of our stay, when the washing machine drained, raw sewage backed up into the downstairs bathroom, coming up through the shower and toilet and overflowing onto the floor. VRBO site said to resolve issues directly with Host so we did.A plumber worked for several hours but was unable to resolve the issue and said he would be back Monday.We were instructed not to use the downstairs bathroom but could use the rest. (And he left sewage on the floor) Now the next morning sewage again came up through the toilet afyer washing dishes. At that point we were told not to use any water in the cabin at all, including sinks, toilets, or showers.To Mangement Co. finally moved us that evening, however, a significant portion of our trip had already been lost dealing with plumbers, cleanup, packing, and moving properties. We also had to miss a prepaid dinner reservation (-700).After returning home we noticed a Nov 2024 review mentioning a similar sewage backup, where the owner responded that the plumbing issue had been repaired. Obviously it had not.




Brittney M.
Séjour de 4 nuits en mars 2026





















