Ouganda - Appart'hôtels pour un week-end

« The staff don’t care at all . They gave us a room which was unkept , it had no fridge , microwave or Tv inside . The lady at the reception was so unprofessional. They served us breakfast at noon . My general experience was extremely bad »

« Ground Manager Carlton is professional and welcoming, except the 2km tarmac road from Main road which terrible the reat is fine It is a quiet place »

« Bon Bini is a great apartment residence. Sarah does a great job looking after her guests. She is continuously investing in upgrades. We were very well treated here. »

« We had 3 rooms booked and paid for in full. But when we arrived the hotel was booked out. Very disappointing. The reception staff were very nonchalant and didn’t really care that we had paid in full yet no rooms were available. The Manager, however, was good. He apologised over phone to us (he wasn’t actually there). And he got our money refunded in full. But it took several messages between us, the Manager and Hotels.com to get them to refund us in full. And the refund took 3 weeks to...

« The apartment was extremely clean and tidy, breakfast was phenomenal and the staff were extremely helpful, going out of their way to make our stay comfortable! »