Bulgarie : Voyage pas cher

le personnel est agréable et efficace. La propreté laisse à désirer, trace de moisissure dans la salle de bain, les lits ne sont pas très bien faits qd on reste plusieurs jour

Bien situé , personnel disponible 24h/24h

Hôtel bien situé, déjà visité il y a quelques années. Personnel exceptionnel qui nous a permis de faire une arrivée anticipée et facilitée afin de nous délester de nos bagages. Un grand merci à eux pour l’attention particulière.

Check in was not great. After letting expedia know, we were offered an upgraded room. Thank you expedia. The hotel is located near bus station and walking distance to many attractions. The first hotel room was big but needed renovations. The room was a bit gross, stains in walls, on bed sheets, shower had broken pieces. The renovated room was nicer looking but also showed wear like ripped bed sheets, broken ceiling, water damage in the bedroom, broken electrical outlets… The hotel staff need customer service training because most employees were rude during interactions. I had to prove that my reservation included breakfast because the employee didn’t believe me and her reaction was telling me I had paid a really low price for my room but she would honor me free breakfast lol. The best part was the hotel was access to the spa and the breakfast buffet was good. Last thing, when you walk in this hotel, you get greeted by the smell of an old ashtray and the smell follows right up to your room.

Foncer belle hôtel déjeuner super calme

I did not like the stupide rule about the swiming pool and the child. I took this hotel to enjoy the swiming pool with my child but on expedia, the rule was not mentioned.

Hôtel bien situé, déjà visité il y a quelques années. Personnel exceptionnel qui nous a permis de faire une arrivée anticipée et facilitée afin de nous délester de nos bagages. Un grand merci à eux pour l’attention particulière.

Bien situé , personnel disponible 24h/24h

Check in was not great. After letting expedia know, we were offered an upgraded room. Thank you expedia. The hotel is located near bus station and walking distance to many attractions. The first hotel room was big but needed renovations. The room was a bit gross, stains in walls, on bed sheets, shower had broken pieces. The renovated room was nicer looking but also showed wear like ripped bed sheets, broken ceiling, water damage in the bedroom, broken electrical outlets… The hotel staff need customer service training because most employees were rude during interactions. I had to prove that my reservation included breakfast because the employee didn’t believe me and her reaction was telling me I had paid a really low price for my room but she would honor me free breakfast lol. The best part was the hotel was access to the spa and the breakfast buffet was good. Last thing, when you walk in this hotel, you get greeted by the smell of an old ashtray and the smell follows right up to your room.

Personnel accueillant et serviable même s’il ne parle pas français.On arrive à se faire comprendre.Le repas du soir et le petit déjeuner sur place est vraiment un plus lors d’un séjour hivernal car ressortir le soir est difficile avec des températures négatives Encore un merci pour la gentillesse du personnel de l’accueil et du restaurant

Bien situé , personnel disponible 24h/24h

Très bon hôtel. Tarif correct, équipements en bon état, petit déjeuner de qualité, bref rien à redire sur cet hôtel. Je recommande