België: Goedkope Vakanties

Goeie douche

Bain ne coule pas Insonorisation insuffisante: on entend très fort les voisins qui parlent dans la chambre d’à côté et on entend très fort le bruit de l’autoroute avec les fenêtres fermées. Moquette de la chambre et du couloir à remplacer car pleine de taches et très sales. Plinthe dans la chambre se détache ainsi que le spot au dessus du lit. Ressemble plus à un hôtel deux étoiles qu’à un quatre étoiles dont il n’a que le nom Piscine fermée Salon d’extérieur mal entretenu car plein de feuilles et donc non utilisé Les chambres doivent être repeintes Points positifs : belle rénovation du lobby et du restaurant, possibilité location de vélos et table de ping pong, trempoline et salle de jeu pour les enfants, roue de la bienvenue à l’accueil et amabilité du personnel, bonne literie, très bel emplacement malgré proximité de l’autoroute mais l’hôtel devrait être rénové et les châssis remplacés. Excellent petit déjeuner.

Goeie douche

Goeie douche

!!! THIS HOTEL HAS A BED BUG INFESTATION PLEASE BE CAREFUL !!! This hotel is a disgrace. DO NOT STAY HERE. Not now and not in the near future. As you can see from other reviews: they do not take health concerns such as bed bugs seriously. There was bed bugs in our room, which we told to multiple members of staff. We were not taken seriously and not offered any sort of compensation or solution. It was basically: leave or stay in the bed bug-infested room. This hotel clearly has an issue they are not dealing with (please also look at the other reviews). The staff treated us horrendously and denied to offer us any help. We did not get a refund because of our non-refundable booking. You would hope that a bed bug-infestation is an exception to this policy, but apparently the hotel management is happy to put their guests at risk. Despite multiple reports, they have not addressed the issue and the hotel has a current and active infestation of bed bugs. They pretend to care in response to negative reviews, but our experience has been anything but positive. We were not met with a single sliver of empathy from staff and were not offered any help. Instead: we first had to sleep on the floor of our room, and then were told to wait and wait until the manager could provide a response (which she/he did not do, instead opting to only respond to our rep from Hotels.com and not us ). This hotel is an absolute mess. Please reconsider staying here if you value your own health and sanity.

The bed was not comfortable, the showerhead was broken, the toilet never stopped automatically, and the vent made too much noise. There was no easy access after a certain hour. However, it's a great location if you want to be in the center.