Vacances Comté de Walker

Overall, our stay was pretty decent, and I especially want to highlight how wonderful the staff was throughout our visit! When we arrived, the front desk attendant was incredibly sweet and welcoming. Although it took her a little while to get to the desk, I believe she was assisting with another task. Once she arrived, she provided excellent customer service. One suggestion I would make is to place a bell at the front desk so guests can easily notify staff when they arrive. Unfortunately, when we entered our room, we noticed that the sheets and comforter were damp, and my husband discovered a bug crawling on his pillow. We immediately notified the staff, and they were very accommodating in moving us to another room. Both rooms could benefit from a few minor renovations and updates to improve the overall guest experience. However, despite those concerns, our stay was fairly pleasant. The staff consistently went above and beyond to be kind, helpful, and accommodating. We also enjoyed the breakfast, which was pretty good! With a few improvements to room maintenance and cleanliness, I believe this property could provide an even better experience for its guests. The exceptional customer service was definitely the highlight of our stay!

Comme à chaque fois appartement parfait, très bien équipé. Literie très bonne et mobilier de qualité. Maintenant il est possible de dîner au bar, c’est parfait !

Nice place!

The hotel was easy to find. Easy travel to downtown chatt. And waterfalls. Clean in general. Parking lot felt safe and well lit. The staff were all very welcoming and nice. The breakfast was great! Food always tasted fresh. You could always grab water or coffee by the front desk which we appreciated. Amenities in the room worked great. The beds were comfy (some found them a bit hard to each their own). The elevator does makes an odd sound once you get to the 3rd floor. If I had one request it would be to upgrade the shampoo and conditioners to the bigger bottles within the shower, but is just my preference over the little bottles. Over all very good 4 day stay!