Hôtel près de Swanmore Golf Centre (Southampton)

« Je n’ai pas été satisfait »

« Can't give a review as we the taxi driver his sat nav and I could not even find the place, finally got to an address but it was a flat, no reply when we knocked. tried to contact you and place but could not send email for some odd reason. Tried again and again no success. I then had to find another place to stay, thankfully the taxi driver was very helpful, feeling bad for me. Really would think twice about trusting you in future, not a good experience. ...

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Wendy made us feel welcome and at home, at the same time as respecting our privacy. The room has beautiful decor and is very comfortable and well equipped. We would definitely stay again »

« Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here. »

« The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else. »

« property just down rd from the hard. Hard to find without prior knowledge. Entry was difficult becuase the entry system at first took a lot of doing. It is on a safe system that needs imput from the owners and a no to get the small safe to drop and reveal the key to apt. Not able to get TV or internet until landlady came on sun morning. Phone conversation was not good at all. Frequently breaking down when asking questions. No instructions at all in apt to get started. No hot water...

« There is no guest house, it's a scam, fraud, fake. I want my money back! They accept booking, you get confirmation and you don't get room, they don't answer your call. Need to report it to every possible site! »

« The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. »

« Bon séjour dans l ensemble juste le chauffage qui ne fonctionnait pas dans l entrée et très peu dans la chambre. La soufflerie de la VMC positionnée au dessus du sèche serviette qui chauffait dans le vide. »

« Ja »

« Recently refurbished hotel »

« It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor! »