Wintersportplaats Berg Gubalowka

Fantastisch logement met schitterend restaurant. Perfecte ligging.

Avoid this property at all costs. We booked Liv Apartments specifically because breakfast was included and delivered to the room. On arrival, we were wrongly told we had to pay extra and had to spend hours arguing before they honoured the booking. After one correct breakfast, they ignored our meal choices and repeatedly delivered the same meat breakfasts despite my partner being vegan. They then stopped responding to calls and messages altogether. To make matters worse, the apartment itself was in poor condition: broken windows, a broken hairdryer, a broken shower head, and towels that smelled terrible. Customer service was non-existent, communication was ignored, and the services advertised were simply not provided. This was one of the worst accommodation experiences I've had, and I cannot recommend this property to anyone. Also avoid as there is active tram line outside the property that won't let you sleep.

L’hôtel est magnifique dans une bâtisse très bien restaurée. La décoration murale et les poutres au plafond font se sentir dans une demeure ancienne, mais les équipements sont très modernes, les meubles sont luxueux, le lit très confortable. La salle de bain est magnifique avec du marbre vert. Ce qui est moins confortable : les wc dans la salle de bain et la climatisation/aération qui est assez bruyante. Le réfrigérateur est bien garni et une belle corbeille de fruits était disposée sur le bureau. Le personnel d’accueil est au petit soin à la moindre demande (café, bagages).