Hotels met restaurant in San Jose

'The only one that was helpful was the bell man. No one would text us when our room was ready, the bar didn’t open until 3pm and it closed at 10pm. We were there for the game. You guys lost out on revenue. The food did come out quickly so great job to the Chief and team in th kitchen '

'I got stuck in an FAA ground stop in Seattle. I was rebooked on a flight that was supposed to land in Oakland at 9 pm, then delayed to 11, then to 2 am. I called the hotel and explained, promising to be there ASAP. I landed at 4 am and went straight to the hotel, where a man behind the desk informed me my reservation was cancelled. I tried to explain but was interrupted and given a lecture about being on time. I asked if I could still get a room, I had been traveling 23 hours. He said yes but...