Hôtel près de Riverside Park (Southampton)

« All was cleaned and tide the only thing was someone dirt pots and pans in the sink need to be washed up and a pans on the cooker with food still stans in it been though onto the cooker The rest wash fantastic and clean Mr ks Allcorn Room 13 Thank you »

« Lovely accommodation convenient location to the Brook. Friendly staff. Comfortable and clean rooms. Shower slightly on the hot side for a perfect shower. Very satisfied »

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Excellent value for a budget hotel. Clean and tidy, the bed was comfy and the shower was excellent. Checkin was over the phone and was super friendly and helpful »

« Everything »

« Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . »

« Didn’t stay had to find alternative accommodation. Place was filthy, unsafe was more like a hostel than guest house. Unable to contact the agents still 3 days later and no call back from them »

« No good internet rooms are poorly kept no television just and empty room with a bed »

« The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here. »

« No staff to be seen »

« Chambres très agréables. Super coin spa ! Et petit dej très bien »

« Manque d'information lors de l'arrivée à l'hôtel, car il faut appeler le numéro sur la pancarte en façade, pour connaître le code et obtenir sa clé qui donne accès à l'appartement. À par ça très bel espace bon appartement manque un peu de propreté au niveau des sanitaires. Mais très bonne impression lors de l'arrivée. »

« No lifts. »

« Les tables du restaurant ne sont pas nettoyées entre les différents clients. Il faudrait aussi annoncer qu'il n'y a pas de service aux tables, il faut commander notre repas au bar. »

« J’ai tout simplement adoré »

« Accueil chaleureux! Excellent service au restaurant de l’hôtel par notre serveur Dan et nourriture excellente. »

« It was a lovely stay. The rooms were clean, tidy and quite modern in design. Great value and if we are in the area again would definitely stay again. »