Hôtel près de Mémorial des Martyrs de Quan Hoa (Hanoï)

« Malgré la réservation et le paiement d'une chambre catégorie "deluxe", une chambre catégorie " supérieure" (donc de catégorie inférieure à la deluxe) nous a été attribuée et le personnel n'a rien voulu savoir. J'ai donc payé pour 16 nuits une somme bien supérieure à celle que j'aurais dû payer. Il faut aussi savoir que l'hôtel reçoit tous les jours un ou plusieurs cars de touristes coréens qui débarquent tous en même temps dans la salle de restaurant pour le petit déjeuner et qu'à plusieurs...

« Super condo, bien situé. Propriétaire super! »

« スタッフが一生懸命に働いています。マラソン大会に参加する為の滞在でしたが、朝食、露天風呂共にとても良かったです。近くにコンビニや飲食店もあるので不自由しません。 »

« 일본인들이 많은 거리에 있는 호텔인데...비행기 연착으로 거의 자정에 체크인했는데...직원이 없더라도 제 방 열쇠를 책상에 놔두었드라구요. 혼자서 잘 들어갔고, 방에 불도 켜두고 선풍기도 켜두고 웬지 배려함이 느껴졌습니다. 스텝도 친절하고...새로 수리했는지 꽤 깨끗하고 좋았어요...다만 밤에 창문을 열어두고 불을 켜두어서 벌레가 엄청 많이 들어왔는데 프런트에 사람이 없어서..좀 난감했던..호텔자체는 가성비 훌륭했습니다. 다만, 호텔주변이 밤에는 모두 가라오케, BAR 집약된 곳이어서 아이들과 사용하기는 좀 민망한 곳이고...오전에는 호텔앞에 과일야채 노점이 들어서서 체크아웃후에 바로 앞까지 그랩이 들어오지는 못하는 위치에 아쉬움이 조금.... »

« Very good staff, good breakfast, and comfortable room at a good price. »

« My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience »

« Struttura molto piacevole, e personale cordiale gentile e ospitale. Mi sono sentito a casa! »

« 日本人向けのお店がたくさんあるリンランエリアのサービスアパートメントです。 施設はとても新しく清潔です。スタッフもみなさん親切で快適な滞在ができました。 »

« Good hotel! Excellent staff and impeccaple service. Very good breakfast buffet and restaurant. Nice spacious, comfortable and clean room. The pool area lacks a little maintenance (broken chairs, litter, empty water cooler for a few days, accessible pool towels). The gym is nice and functionnal. Overall a very nice stay even if the hotel is a little far from main attractions of Hanoi. Would recommend. »

« スタッフの方がとてもフレンドリーで、かつ日本語が堪能なのでストレスなくコミュニケーションできました。 »

« Beautiful big apartments, in a small Japanese area, great kitchen, amazing staff who despite the language barrier do everything to help out their very best. »

« The room was spacious and I was able to relax. The aqua tank in the room was very useful. The staff were polite and pleasant. There were many convenience stores and restaurants near the hotel, which was convenient. I requested breakfast and lunch, which was very delicious and had a wide variety of options. Overall, the staff at the front desk and in the restaurant were fantastic. »

« The staff was very nice. I enjoyed the free breakfast. The cleaning ladies were very friendly. The gym could really use some renovating. It would also have been nice if my room was not so hot when I arrived. »

« フライトの関係で急に1日早くチェックアウトになり、自分の片言の英語でも理解してくれ対応をしてもらえました。何よりいつも笑顔で挨拶・対応してもらえて気分がよかったです。機会があったらまた利用したいと思いました。 »