Zeepark Luis Munoz

We stayed in the bungalows that were nice and spacious. We had a garden view which I enjoyed because it was very quiet at night for sleeping. We loved that the main pool was open 24/7. The staff was really nice and always tried their best to be helpful. The mini fridge in our room went bad on day 2 of being there and they brought us an older beat up mini fridge and just left in the middle of the room as replacement, I found this to be odd and distasteful. FYI the food at the resort was very overpriced and not that good unfortunately. Also before booking this hotel keep in mind they automatically add a ton of fees, taxes (taxes are HIGH) and tips when you order at any of the bars and restaurants (including room service).

We had an EXCELLENT stay. The property is very conveniently located to everything in Old San Juan. It was a very quiet street. The staff was so friendly & helpful. The restaurant upstairs was great. We also loved the rooftop view. Would highly recommend & would absolutely stay here again!!

Wanted to give a room without any daylight windows, needed to pay more then 500$ extra for an upgrade to have a room with windows. Charged multiple times for Valet parking while not used, after calls still not solved so now escalated to the credit card company, extreme bad service!