Paleizen in Medina

'De locatie is dichtbij de haram. Personeel zijn vriendelijk en behulpzaam. Supermarkt is in de buurt '

'Je suis très content de mon séjour à l’hôtel Rotana Al Manakha à Médine. L’accueil est extrêmement professionnel, les chambres sont d’une propreté impeccable et l’hôtel est idéalement situé à proximité de la Mosquée An-Nabawi. Mais le vrai point fort, la crème de la crème, c’est la qualité du petit-déjeuner et du dîner : un vrai 5 étoiles, avec une grande variété de plats et une qualité exceptionnelle. Nous avons eu la chance de rencontrer en personne la Cheffe Sabrine, une personne formidable,...

'Top locatie, personeel maar kamers zijn aan renovatie toe..'

'Very convenient and closely located to women's prayer area.Breakfast and dinner was exceptional and staff were very courteous.Highly recommend!'

'This property needs good updated, cleaning staff are not efficient and not trained for hygiene. Or could be not bothered even did not taking out hair from shower drain. We put up cleaning sign but staff did bothered then we had to phone at reception for cleaning. We had to ask for bed linens change. It’s not a four star at all. We had been given a room on nineth floor which had a very small window and big curtain giving a false impression like it’s a big window. We complain about the room then...

'Hotel does not react to emails/whatsapp/phone calls. Tried at least 10 times, no reply at all ! Booked a Executive club room but the club was closed. At any point were we notified about this prior to our arrival but we did pay for it. To compensate we received a voucher for a free drink with very limited choice. Could not choose sparkling water for example. Rooms are outdated and need urgent refurbishing. Mold in the sink, sockets do not work, dirty carpet, noisy airco, windows do not open….we...

'The receptionist was very helpful and friendly, hotel staff Mahruf Hossain was very helpful. Concierge was excellent at his job and very polite. Overall was amazing. I would stay next time as well. For hotel amenities, they should have provided a prayer mat and a Quran inside room.'