Hôtel près de Maisons de Shakespeare (Stratford-upon-Avon)

« It's a very nice place... And most of all, I've been impressed by the kindness of the whole team! Thank you, Laura, Max, Mary, and those whom I don't know the name! »

« Great staff, location and amenities »

« Chambre très confortable, le restaurant est un pub, très bon, »

« There is no one to check you in or ask questions to until after 5 pm or so. The front desk isn't staffed in the morning but I finally found someone cleaning a room the following morning. He told me they would not store my small but somewhat heavy bag for pick-up after 5 pm when a front desk person would be there. I said I didn't mind waiting until 5 pm to come back for the bag. He then changed their excuse for refusing to hold the bag to "we can't be responsible for it". I wasn't asking them...

« Nice hotel but no cleaning after our first night. Very unpleasant and no real solution provided. Restaurant is nice but the food is not tasty at all even if i tried several meals. Location, parking, size of the room and bed great. »

« Tout était parfait : la gentillesse et le dévouement du personnel, le lieu magnifique, le spa et le restaurant! je recommande pour une déconnexion totale! Je reviendrais avec plaisir! »

« Exceptionnel. Très bien »

« Great location, potential to be a beautiful hotel, but needs some tlc. The room was dirty, dirty toilet, headboard had stains all over it, stains on the sheets. No Iron, ironing board or even a hairdryer in the room. Not suitable for disabled people, steps outside the property, stairs everywhere, no lift. The lady on reception was very lovely and very helpful. »

« The house is cosy indeed! We had a wonderful stay. »

« A beautiful spot and a lovely old mill building that has been renovated very well indeed. Rooms are very nicely decorated and appointed, with comfy beds and pillows. »