Chalets à Machu Picchu

« Very disappointing experience. As two women traveling alone, arriving after dark to an unfamiliar town was stressful enough, but this hotel made the situation even worse. Communication was difficult because very few staff members, including management, spoke English, leaving us feeling unsupported and uncertain about our options. The hotel itself was not what we expected. The lobby appeared old, shabby, and poorly maintained. The overall atmosphere felt more like a budget hostel than a hotel....

« Le personnel est vraiment attentionné et disponible, offrant un service impeccable à ses clients. »

« Accueil très peu pro »

« Bien situé, aliments variés pour le petit déjeuner, parfait pour un court séjour. »

« Chambre juste à côté de la réception pas des plus agréable. Chambre sans fenêtre. Très bonne literie et chambre très propre. Suffisant pour une nuit de passage »

« Chambre propre et confortable »

« Our room was very basic but very clean. Staff was very helpful and accommodating. It was a little noisy at times - the walls are thin. Curiously, there was no hot water hookup to the bathroom sink (we turned on the shower if we needed hot water). Location was excellent and the included breakfast was good. »

« Our rooms looked nothing like the photos, and the amenities were unusable. Our bathroom had a window that opened into the hallway which was very strange. The hotel itself is beside the train depot so it's quite loud and we had train fumes blasting through our window most of the day and evening. At night they chain and lock the front doors shut and leave the front desk unattended, so I am not sure how you would get in and out. »