Lambton Heritage Museum

We got there an hour early before checkin, we messaged the contact we were given, they said we could check in early for $25 extra! We were going to use the pool but it was packed, only to find out it’s a public use pool and anyone can use it if they buy a drink. We seen under age 16 kids enter and not buy. We mentioned to the manager, he said let them be it’s the end of summer. There was no room in the pool area for paying hotel guests. The area was all outside people using the chairs, etc that were provided. We told the manager and he said that’s not his problem that we can’t use the stuff. We asked for our money back and he said “no!” As we booked through Expedia. All in all, this was the worst managed hotel I have seen, and I’ve seen many across North America ( working). Customer service is last , $$$ is all they are looking for. Never book here…