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Beoordelingen van Fortuna Downtown Boutique

2.5 out of 5
Fortuna Downtown Boutique
La Fortuna Centro, San Carlos, Costado Sur de La Iglesia Catolica, La Fortuna, Alajuela

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 98 van 159 beoordelingen" "
Gastenscore: 8 - Goed. 42 van 159 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 159 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 159 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 159 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredible, they were so helpful and went beyond to help with weird questions. Great central location.
2 nachten verbleven in april 2024
Reactie van La Fortuna Downtown Hotel Boutique op 18 mei 2024
Dear Heather,We want to sincerely thank you for staying with us. It was a pleasure to have you as our guest. We value his preference and hope we have met his expectations.Thank you for choosing us and we hope to see you soon!Sincerely,

10/10 – Uitstekend

RAMESH

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice people and they arranged some nice tours. Tours were expensive but that is true anywhere in La Fortuna. Liked being downtown and not far away from city center so I could walk to many places including the church, cafes and restaurants. The tours they did set me up with were great, but be aware that the Volcano Hike in the combo tour doesn't take you to the National Park. People in the restaurant were great and the breakfast buffet was excellent. The room was quite small but great AC and was away from main road so very quiet. Saw a parrot on my balcony and the bed was comfortable.
3 nachten verbleven in april 2024
Reactie van La Fortuna Downtown Hotel Boutique op 18 mei 2024
Dear RameshWe want to sincerely thank you for staying with us. It was a pleasure to have you as our guest. We value his preference and hope we have met his expectations.We are sorry if you had any situation that caused any inconvenience, we hope it has been resolved and if not, we are sorry for what happened. We appreciate your comment, it helps us improve and grow as a company.Thank you for choosing us and we hope to see you soon!Sincerely,

10/10 – Uitstekend

juan i

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful two night stay here last week. The staff was above and beyond, so courteous and kind, helpful and informative. This place is so cute and the breakfast was really good!! We had a room facing the church out in front and for it being right in the heart of downtown La Fortuna we didn’t find it too noisy. It was a perfect location for us next to so many restaurants and shops, pharmacy, etc. Also, when the sun is out from our balcony we had a great view of Arenal Volcano. The hot and cold knobs in our room were labeled wrong but not a big deal. Ac was great and beds were comfy. Definitely would stay again!
Reactie van La Fortuna Downtown Hotel Boutique op 18 mei 2024
Dear JuanWe want to sincerely thank you for staying with us. It was a pleasure to have you as our guest. We value his preference and hope we have met his expectations.We are sorry if you had any situation that caused any inconvenience, we hope it has been resolved and if not, we are sorry for what happened. We appreciate your comment, it helps us improve and grow as a company.Thank you for choosing us and we hope to see you soon!Sincerely,

8/10 – Goed

Mary T

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is excellent in helping any requests. I buy noisy if room is in front street side but quiets down later evening
3 nachten verbleven in april 2024
Reactie van La Fortuna Downtown Hotel Boutique op 18 mei 2024
Dear MaryWe want to sincerely thank you for staying with us. It was a pleasure to have you as our guest. We value his preference and hope we have met his expectations.We are sorry if you had any situation that caused any inconvenience, we hope it has been resolved and if not, we are sorry for what happened. We appreciate your comment, it helps us improve and grow as a company.Thank you for choosing us and we hope to see you soon!Sincerely,

8/10 – Goed

Patricia

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Owner op 18 mei 2024
Dear PatriciaWe sincerely thank you for staying with us. It was a pleasure having you as our guest. We value your choice and hope we meet your expectations.We would love to welcome you back on your next visit. If there is anything we can improve or if you have any suggestions, please feel free to let us know.Thank you for choosing us, and we look forward to seeing you soon!Best regards,

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van La Fortuna Downtown Hotel Boutique op 18 mei 2024
Dear JessicaWe sincerely thank you for staying with us. It was a pleasure having you as our guest. We value your choice and hope we meet your expectations.We would love to welcome you back on your next visit. If there is anything we can improve or if you have any suggestions, please feel free to let us know.Thank you for choosing us, and we look forward to seeing you soon!Best regards,

2/10 – Ontzettend slecht

Shams

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Will not recommend this hotel unless you are on a tight budget or all other nicer places are booked already. The hotel is crammed including the reception which cannot accommodate even 5-6 adults. The reception area as well as one of our rooms smelled of sewer. It wouldnt go away. Was nauseating. The bathrooms are tiny and water would collect in the shower everytime you took a shower. Unhygeinic!! I had to ask them to clean the shower area as housekeeping wouldnt clean the shower area everytime they came to set up the bed etc. i would not book this place again even if there were no options.
4 nachten verbleven in maart 2024
Reactie van La Fortuna Downtown Hotel Boutique op 18 mei 2024
Dear Shams,We are sorry that his experience was not satisfactory. We are working on improvements and taking into account your comments about cleanliness and odor. We would like to offer you a better stay in the future. Thanks for your comments.Sincerely,

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were fantastic, from the front desk, to cleaning, to the restaurant. The rooms were adequate. Not a lot of options in terms of sitting in the room. We pulled the patio chairs in doors for seating. Location was central. Breakfasts were good.
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They’ve done a really great job renovating the hotel. Our rooms were clean, the beds were comfortable and the morning breakfast delicious. Happy hour cocktails were a treat after our expeditions. Look for the sloths down the street in the greenbelt.
1 nacht verbleven in maart 2024

8/10 – Goed

Leah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location of this hotel and how it was right in the downtown area with restaurants, shopping, and a view of the volcano/
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Sharon

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free delicious breakfast is included.
2 nachten verbleven in februari 2024

8/10 – Goed

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On our other trips to Fortuna we always stayed at one of the resorts on the way towards Arenal and taxi'd into Fortuna in the evenings for the bars and restaurants. This trip we changed it up and stayed right downtown. We thoroughly enjoyed staying at the Downtown hotel. The staff was great, we liked the unique rooms and being right in the middle of town surrounded by all the bars, restaurants and soda's you could ever want. We'd definitely stay here again. Perfect location and a nice place to stay.

8/10 – Goed

Bryan, Fulton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent Staff and location
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Right in the heart of La Fortuna so very convenient. Good breakfast
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Antonio

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing staff! Restaurant and bar on site with nightly entertainment. Food was outstanding! It’s located in the middle of town and walkable to many restaurants. We were picked up for all excursions right at the hotel including the volcano, hot springs, zip lining, tubing.
5 nachten verbleven in februari 2024

8/10 – Goed

Vani

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central to fortuna but very loud at night and walls are paper thin. Includes breakfast but we never got a chance to try it because we were running around most mornings
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Crystal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good and comfortable stay. Staff very helpful and accommodating. Prime location next to shops, bank, and most tours pick up from here. They can arrange shuttle or private transport for you to the airport, as well as book tours.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Leanne

Positief: Voorzieningen
Staff super helpful and friendly. Food delicious!
3 nachten verbleven in januari 2024

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Marlon at the front desk was very nice and helpful. They give you a very tasty fruit drink at check-in. There is a trade off when you stay downtown. You get to watch the people and it’s convenient for eating and entertainment, but then you get traffic noise at night. Considering it’s right on a very very busy main street, the noise is probably what you should expect. Decent place and clean, but nothing fancy.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Jeanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great stay. The room was a little small, but overall it had everything we needed. The restaurant was fantastic. We ate dinner there once and breakfast daily.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Leoncio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
In the heart of Fortuna
The location is really good, close to everything. Our room was facing the main road and the noise level is very high until late at night and starts again around 5 am the next morning. The staff is super friendly and helpful. Breakfast is included and is prepared to your liking.
3 nachten verbleven in januari 2024

8/10 – Goed

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly friendly, responsive, and helpful in booking excursions and supporting our needs as travellers. The hotel was clean and well maintained. Our only struggle was the shower didn't drain that effectively, so our bathroom would be wet and slippery after someone showed. The location is great and very accessible by your tour buses. All the pickups we're right out front.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Elly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staffs. Super friendly and very welcoming. Most helpful in planning in our whole trips. “Jossemar” is a concierge extraordinaire. He planned all our transportations and tour to, from and while in la Fortuna. This hotel is very proactive on helping you to have the best experience possible with the least planning on your part. They did everything. And all experienced they booked for us are exceeding our expectations. Jossemar even help us on our other leg of the trip. The location is very central to supermarket. Stores even post office. The room is small but clean and cleaning crews are great! The small pool is perfect to chill and read a book. The server at the restaurants are great. Especially “Jaymar” he made sure that we get our breakfast before our 7:30an tour. Overall we are very pleased here. Would definitely come back again

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
5 nachten verbleven in december 2023

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location and value for money
Great location. Friendly staff Basic room with strong A/C. Bed comfortable
1 nacht verbleven in december 2023

8/10 – Goed

Benjamin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Muy buena estadia
la habitacion super limpia aunque un poco pequeña. Muy bien localizado el hotel cerca de todo
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

sarah

3 nachten verbleven in september 2023

10/10 – Uitstekend

Basudha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van La Fortuna Downtown Hotel Boutique op 22 aug 2023
Hi Basudha,Thank you for taking the time to rate us, Pura Vida!

8/10 – Goed

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very basic hotel, but clean and priced right. The staff were super friendly and very helpful.
1 nacht verbleven in juli 2023
Reactie van La Fortuna Downtown Hotel Boutique op 22 aug 2023
Hi Stephen, We are sorry for the inconvenience. We hope these inconveniences have not affected your final experience. Thank you for taking the time to rate us, pura vida!

10/10 – Uitstekend

Diego, San Jose

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best possible location for our purpose of activity downtown and restaurants. Lacks elevator although only 3 stories. Will go back for another race/event in Fortuna
2 nachten verbleven in juli 2023
Reactie van La Fortuna Downtown Hotel Boutique op 4 aug 2023
Hi Diego, it was an honor for us to have you. Thank you for visiting us and telling us about your experience. Pura Vida

2/10 – Ontzettend slecht

Brock

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2023
Reactie van La Fortuna Downtown Hotel Boutique op 22 aug 2023
Hi Brock, We are sorry for the inconvenience. We hope these inconveniences have not affected your final experience. Thank you for taking the time to rate us, pura vida!

10/10 – Uitstekend

MARTIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
I had an excellent experience. Hotel has great location, service and accommodations.
2 nachten verbleven in mei 2023
Reactie van Owner op 2 jun 2023
Hi Martin,Thank you for visiting us, it was a pleasure and it will be a pleasure to welcome you on another occasion. PURA VIDA!

10/10 – Uitstekend

MinhThu

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
HIGHLY RECOMMEND! Thank you for everything.
Location was extremely convenient to everything. This nice and cute hotel provided transportation from the airport or any excursions. However, you must call and coordinate with the front desk or ask for Marlon. He was beyond attentive, helpful, informative, friendly, and definitely made my trip positively memorable. Their food was quite delicious, and especially their complimentary breakfast, was my favorite. Thank you for everything.
2 nachten verbleven in mei 2023
Reactie van La Fortuna Downtown Hotel Boutique op 2 jun 2023
Hi Minh,Thank you for your comment, it's really important for us to know that you had a wonderful experience. And we are glad to know that we were part of it. Thank you for visiting us, we look forward to welcoming you on another occasion.Pura Vida!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay in the middle of town with large showers
5 nachten verbleven in april 2023
Reactie van Marketing Departament op 9 mei 2023
Hi David ! Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

10/10 – Uitstekend

Dawn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location and friendly staff. Pool was nice too
1 nacht verbleven in april 2023
Reactie van Marketing Departament op 9 mei 2023
Hi Dawn ! Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

10/10 – Uitstekend

Tim

3 nachten verbleven in maart 2023
Reactie van Marketing Departament op 9 mei 2023
Hi Tim!Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

10/10 – Uitstekend

Lisa

7 nachten verbleven in maart 2023
Reactie van Marketing Departament op 9 mei 2023
Hi Lisa!Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

8/10 – Goed

Xavier

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very accommodating. The rooms could be updated , but it was quaint for its stay purpose . They need to Update their air condition and tv system . But the space was comfy .
4 nachten verbleven in maart 2023
Reactie van Front Desk op 9 mei 2023
Hi Xavier!Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful food and helpful staff!! Recommend staying here!!!
3 nachten verbleven in maart 2023
Reactie van Front Desk op 9 mei 2023
Hi! Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

6/10 – Redelijk

chin

1 nacht verbleven in maart 2023

8/10 – Goed

Cindy

Reisde met een groep
Positief: Netheid, personeel en service
The front desk worker was very friendly! But…… The room …..lack of furniture.
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Kameron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located in downtown - walking distance to good restaurants. Nice pool and good steak restaurant inside the hotel.
2 nachten verbleven in februari 2023

8/10 – Goed

GURPAL

2 nachten verbleven in februari 2023

10/10 – Uitstekend

Kim

1 nacht verbleven in februari 2023

8/10 – Goed

Steeve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Je recommande
Hôtel très bien situé. En plein milieu de la ville. Tout les restaurant et boutique ce font à pied. Service impeccable. Stationnement dans un endroit barrée donc très sécuritaire. Chambre petite mais fonctionnelle et propre. Un petit frigo aurait été apprécié dans la chambre. Très bon resto a même l’hôtel. Le déjeuner qui est inclus est excellent.
2 nachten verbleven in februari 2023

10/10 – Uitstekend

M TERESA

1 nacht verbleven in februari 2023