2/10 Horrible
Melissa G.
12 juil. 2025
Les points faibles : Propreté
We recently stayed at this beach house and, unfortunately, our experience was quite disappointing. From the first day, we noticed a significant roach infestation, with more than five roaches crawling around daily. Despite notifying the host immediately, no action was taken until two days before our departure, which was far too late. Throughout our stay, we had to wash dishes both before using and after to ensure they were clean and safe, as we were concerned about where the bugs had been. We even purchased our own bug spray and used it daily, but the problem persisted. Additionally, the home was not cleaned very well; we found wads of hair in the guest bedroom closet and in the master bedroom, which was quite unappealing. The unit also was not very well maintained. For example, the door would not open properly because it would get hung up on the floor, and one of the curtain rods was pulled out of the wall slightly. We also noticed that one of the pictures had been knocked off the wall in the hallway and was hastily hung back up, hanging unevenly from the rest. To make matters worse, the host did not offer any compensation or even a sincere apology for the inconvenience and discomfort caused. Overall, this was not the relaxing beach getaway we had hoped for, and the lack of prompt response, proper cleaning, and maintenance was very disappointing.
Melissa G.
Séjour de 7 nuits en juillet 2025