Kies je hotel in Ottawa County

'My room was cancelled by staff earlier that day so when I got there to check in they had no rooms left. I waited in the lobby until after 1:00am when luckily another guest checked out early. '

'Beautifully kept rooms great staff great amenities only complaint is the hotel was very booked and very busy which isn’t really a complaint. That means they’re doing well.'

'We absolutely looooved our stay at the hotel this weekend. We came for a wedding, rented a suite and they gave us 24th floor. The view, even during rain was stunning. We enjoyed every minute of staying there. Great staff, we needed rolloway bed and had no problem getting them, extra sheets, all with a beautiful smile. The view is unbelievable from the suite that shows about 270 degrees view.'

'There could be more storage in the room and the motion sensor in the bathroom needs to be fixed.'

'Clean place we always choose holiday inn because it’s prices range and clean'

'The beds were so comfortable and the rooms were very clean. I loved that they had a tribute to all military members with different memorabilia and information from each of the wars. I’m always proud to stay in a place that supports our service members.'

'It was excellent we will definitely be coming back soon!'

'This is my favorite place to stay when I come to Grand Rapids!!'

'Room was fine. The breakfast wasn’t all that good. Eggs were rubbery. Bacon was meh. Not a ton of choices. If you like yogurts and cold cereal it’s fine.'

'The manager Rick was amazing. We had something come up and needed to switch dates and he was so helpful and understanding. Will definitely stay here again'

'The charge for incidentals should be disclosed or collected when paying for the hotel not at checkin. And they should take cash for incidentals!'

'We liked the oversized room and bathroom. The floors were tiled so the floor above really echoed. Not sure if all rooms are tiled or if it was because we had a handicap room. Overall a great stay.'

'Property is well m antained and clean'

'FANTASTIC property'

'The room was clean and had nice linens. My only complaint is that the “trend” of soap in an attached tube in the shower wall is a failure. My husband and I had to BOTH shower with a postage sized bar of soap for two nights, as nothing would come out of the “tube”. So bring your own bath soap if you visit this hotel! '

'Clean, easy check-in, no trouble with any hotel policies. No parking available.'

'Room had great space, it was clean, the view was nice and the parking was convenient.'

'Unfortunately, my stay was disappointing. The room had a very strong cigarette smoke smell even though it was supposed to be a non-smoking room. The odor was so strong that I had to ask the staff to come with air freshener. I do appreciate that they tried to help, but overall the condition of the rooms was not good.'