Hôtel près de Darjeeling Himalayan Railway (Darjeeling)

« We had an excellent stay - property is fantastic . Staff are very eager to help . The property is very close to the local train station - around 5 mins walk . Although the property is on the main road, the rooms are very quiet - especially ones facing away from the road. Overall we enjoyed the stay and will definitely recommend this hotel. »

« Very Good and happy stay. »

« Pauvre et froid l'accueil. Le buffet pour le déjeuner n'offrait que peu de choix. Pas de yaourt par exemple. Le service était confus- l'anglais pas compréhensible de certains employés est-il responsable? J'ai dû demander une tasse de thé à 5 reprises avant qu'on ne m'explique que c'était la faute de la cuisine s'il n'y en avait pas de prêt...Or nous n'étions qu'une poignée de clients attablés. Le service WiFi était pratiquement inexistant- je n'ai pas réussi à envoyer un seul message à partir...

« The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill. »

« Clean and safe. Excellent staff and service »

« Great value for the purchase. We prolonged our stay. Nice big room with a view over Darjeeling and Kangchendzonga. The cleaning and roomservice is efficient. The reception is efficient too and very kind with advices. Thanks to Priyanka. »

« It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. »

« Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. »

« It was an amazing experience.. The hotel is a very good location near the mall road. The hotel staff is very friendly and cooperative. It is very decently designed but the only issue we had was the mattress there. Otherwise really good property for the price we paid. highly recommended »

« Perfect place to stay with family. Good and talkative staff. Over all nice experience. Just one suggestion can offer option for dinner who have booked through various site. »

« Das Personal ist sehr freundlich und hilfsbereit das Essen sehr lecker. Wir haben uns gut aufgehoben und wohl gefühlt »

« Family suite is worth it. So much spacious and also the view is decent. »

« Great value for money. Small hotel with 4 rooms. Personal service. Great view of Kanchenjunga and Sleeping Buddha from balcony. Clean room, bed, sheets and bathroom. Heated bed was great. Woollen pillow cover was a nice touch. Ranjit provides good service and will make you tea and a nice breakfast. Difficult to find the hotel but call in advance and they'll send Ranjit to pick you up. »

« It is very close to shopping center and trail.The only downside are stairs..steep stairs.Person needs to be physically fit to stay in this hotel »

« ALL OVER GOOD »

« Well maintained. Good customer service. »

« Great property and very spacious rooms. The Manager Mr Sahil was extremely courteous and helpful addressing all our requirements. Great location! »

« Amazing, great location with views of the Himalayas. Staff very friendly and helpful. Overall highly recommended. »

« Yes »

« We had an unpleasant stay experience. During the winter season, we faced issues with heating. When we requested the heater, they insisted on an additional charge of Rs 1000. Despite booking a stay with buffet breakfast, the hotel did not provide a buffet; instead, they offered a limited menu with options like puri sabji, paratha, or bread with tea. I do not recommend this hotel due to the rude and unresponsive behavior of the staff. »