Vacances de Caswell Beach

Wonderful property. Everything is new or has been recently renovated. Staff was very friendly. We will definitely return.

The property was clean. We had everything we needed, except for oven mitts.

I am deeply disappointed with my stay and feel completely misled by the quality of this property. I paid nearly $750 expecting a clean, comfortable, and well-maintained hotel with the amenities advertised. Instead, I received a room that was substandard in almost every aspect. The refrigerator door was broken, and there was no ice compartment. The kitchenette was poorly equipped, with only one dull knife that was unusable. No coffee creamer was provided, and coffee supplies and soap were carelessly placed together in the same bucket, which was both unprofessional and unhygienic. The bathroom lacked basic amenities, the towels were of poor quality, and the overall condition reflected a serious lack of maintenance. The worst part was the mattress. It was worn out and sagging, making it impossible to get a proper night’s sleep on either night. Instead of enjoying my holiday, I was left frustrated, uncomfortable, and exhausted. This experience fell far below any reasonable standard for a property charging this price. I work hard for my money, and it is extremely upsetting that my hard-earned $750 was wasted on such a disappointing stay. Had the actual condition of the property been accurately represented, I would never have booked it. I expect this complaint to be taken seriously and request appropriate compensation for an experience that failed to deliver the quality and value that was promised. Internet was having bad speed . In kitchen cabinets were stuffed with paint .