Hostels in Biffontaine

"We missed electricity points."

"Op de bevestiging stond dat er alle dagen tot 23u een receptiemedewerker was. Wij kwamen 22u aan, maar konden niet naar binnen en telefoon werd niet opgenomen. Heel slecht! Gelukkig had Ibis Budget er tegenover wel plek en werden daar hartelijk ontvangen."

"I booked this hotel for one night so we could stop over during our trip back home. When i noticed a mistake in my booking ( date ) i immediately contacted the hotel to change the date since we where already on our way to the hotel. Unfortunattely they where not able to help us and the only option they offered me was to do a completely new booking. Due to the lack of support we had to drive trough the night together with our 2 children. I understand it's a budget hotel but you would still expect some level of humanity and customer support. "