Do yourself a favor and book somewhere else. This was one of the most disgusting vacation rentals I’ve ever walked into. The moment we opened the door, we were hit with a strong moldy smell that lingered throughout the entire property. It immediately felt damp, musty, and unclean. The towels looked like they had been used by previous guests and were thrown on the floor instead of being replaced with clean ones. The bed sheets were dirty, stained, and clearly had not been changed. It honestly made us question whether anything in the property had been cleaned at all before our arrival. This is not what anyone expects when paying for a vacation rental. The road leading to the property also had major erosion. Since the property sits at the bottom of a steep downhill road, I can’t imagine how anyone could safely get in or out during heavy rain or bad weather. The most frustrating part was dealing with customer service. I spent over five hours on the phone trying to get a fair resolution for a property that was clearly not in acceptable condition. Instead of making things right, I was repeatedly told they needed the host’s approval before issuing any refund. After wasting hours of my vacation and countless phone calls, I was only offered a partial refund. The condition of this property was unacceptable, and the lack of support afterward made the experience even worse. I would never stay here again and would strongly recommend that other travelers choose a different property.