Hôtel près de Bacons Castle (Surry)

« My wife and I thoroughly enjoyed our stay in room 4 overlooking the marina. We also enjoyed eating in the restaurant that evening. The room was excellent, clean and comfortable. We sat out on the balcony and enjoyed the quiet peaceful evening. The meal was excellent and the view of the water made it nice. Our food came out hot and delicious. My only comment would be that the hushpuppies were either undercooked, too dry and not really edible. We asked the waitress about them, and she said...

« The place the environnement is of a great beauty the staff i dedicated to offre thé best experience possible!! Higly recommended »

« We had a great experience! The hotel was lovely, and everything was smooth and comfortable. We really enjoyed our stay and would happily recommend it! »

« I have stayed here before without issue, however I will never be able to stay again. The entire third floor where we were staying reeked of smoke when we arrived and it continued for our entire stay. Upon notifying the front desk, their solution was to come spray a citrus smelling something in the hallway which then mixed with the smoke and smelled awful. It was so bad, that it was seeping into our room all night. There are signs and fliers everywhere touting the property as being 100% smoke...

« The room did smell a little like mildew and the room didn’t have a lot of light. Natural light and lights within the room. »

« Hotel peu dispendieuse. Très vieillote et déjeuner quasi inexistant. Peopreté du hall d'entré laisse à désiré. »

« L'endroit est très beau et le persinnel avenant. Cependant au moment de notre réservation il était dit que le déjeuner était inclus alirs que dans les fait ce n'était pas le cas. »

« Un resort fantastique avec de très belles maisons individuelles. Très spacieuse bien équipée. De nombreuses activités, piscine, mini golf, ping pong tennis… Seul bémol le personnel n’est pas très sympathique. »

« l'accueil ! Non seulement on m'a donné une chambre plus spacieuse mais on m'a aussi aidé à entrer mon vélo dans ma chambre »

« Room was clean and spacious, Staff was helpful and curious »

« Nice room, good restaurants and pools. »

« GOOD »

« Upon arrival the front desk clerk who helped me was in my opinion rude. I can understand if the room isn’t ready at check-in but with giving minimal information such as I’ll see what’s going but coming back with nothing is unacceptable. Then taking care of the next person offering snacks at check in and basically giving me the cold shoulder while I wait. Everyone has a bad day but if I’m not giving you attitude for my wait I don’t accept attitude for your seemingly incompetence! »

« Change of ownership has made for positive changes. Beds and linens were really nice and it was cleaner than past trips. Location is ideal if you want to walk to the college. »