'Thanks a lot to Anurai, who has been a wonderful help at the reception! She helped us get around in Almaty, where we had a great time!'

'Evet çok nazikler otel harika'

'Personal unfreundlich, keine Englisch-Kenntnisse, Frühstück bescheidene Auswahl, Zimmerservice katastrophal, Zustand Hotel mehr als abgewohnt, Lage nicht wirklich toll'

'scat航空が遅れて深夜のチェックインになったのですが、親切に対応してくれました。 個室は十分な設備なので不満はありません。 他の客がうるさいときもありますが宿のせいではないです。 トイレは床や便器が汚れていることがありました。ゴミ箱はもう少し頻繁に片付けてもらったほうがいいかも。 バスステーションに近いのがとても良い'

'Untergekommene Unterkunft. Fitness Raum seit Jahren geschlossen, Schwimmbad nicht inklusive, kostet extra Geld und nicht wenig. Übrigens das Hotel heißt schon seit langem anderes, nämlich: Aiser.'

'Terrible only one word for full stay and even for expedia support. '

'Room was clean. Breakfast was ok. Front desk staff were very helpful.'

'The staff went above and beyond '

'The bed was comfy, the pillows were decent and the staff was nice. The location was fairly close but easier to get to things via a scooter or quick rideshare. The AC also worked well. The WiFi was unusably slow, you couldn't even stream music or use YouTube or any other app on the provided TV. If you plan to stay at the hotel at all, you'll need a decent mobile data package. The showers eventually get warm if you leave them on long enough, but never got hot. The breakfast was available and...

'suited my purpose.'