Herbergen in Zuidoost-Birmingham

'I literally killed a dozen roaches in my room. The water was luke warm at best on max for my shower. The Trim in the room was falling off. The room had a weird musty smell to it. The HVAC unit for the room produced a nasty smell as well and set off the smoke alarm in my room the first time i turned it on. You could also tell on some of the rooms that they had been broken into/attempted to be broken into.'

'The tub was peeling paint. They were out of Tylenol. The Manager opened my door to my room without warning. Saying she was checking up on the staff to make sure my room was cleaned properly. That was very inappropriate, I could have been undressed. I feel as if she could have let me open the door versus her just letting herself in.'

'Traveled from Nashville for a Hockey game. Paid $250 for the room. Room was dirty, mildew smell, previous occupants crumbs and nasty bathroom and floors'

'Front desk staff was great. First day house cleaning came in, took my bath towel, didn’t leave a clean towel and nothing else. Told tge front desk but I came back too late and house cleaning had gone home. 2nd again no house cleaning and I to tell the front desk. House cleaning did come in to clean but left the bed unmade. To top it off the swimming pool was full of debris and water looked dirty and had a slight green color. I was here several years ago and it was not like this at all....

'Perfect'

'Staff was Amazing Room really clean'

'Was totally clean inside and out.'