Kastelen in West Austin

'Hermoso lugar'

'Very basic. Breakfast was basic, rooms need an update and at least a toilet seat that doesn’t slide away while you are on it. Has a lot of potential though.'

'Room carpet was filthy and torn. Room was musty and had fleas, pool had no towels and pool umbrellas required multiple requests to open. I distinctly asked if $50 incidental charge would be credited upon check out. Front desk assured me it would but then charged me $28 additional amenity/reservation fee. This did not exist 2 wknds ago. This Fee included $33 food & beverage voucher BUT only 1 per day & could only be used at restaurant which opens at 4pm & checkout 11am. Told me I could not use...

'Everyone goes above and beyond at this hotel. Always an amazing stay. Beautiful and comfortable and so friendly.'

'Host was welcoming and attentive to any possible needs. The rv is spotless and comfortable. The rv is in someone's front yard, but it is in a quiet neighborhood.'

'Super clean, but we were completely locked out and unable to check in at 1 AM when our flight landed and was delayed. It took an hour for a resolve. There were 2 towels for a 4 day stay, and amenities are slim to none. It’s by the lake but we had 2 bath towels for the entire stay with no option for lake towels. Luckily it’s by a target but we had to buy quite a bit of stuff.'