Waterville Public Library

Staff woke us up at 11:30 PM by calling and then knocking at our door claiming some other guest had charged that “loud noises” were coming from our room. The lazy, unkempt, unprofessional night desk clerk should have come to our floor and determined for himself that this claim of loud noises was true or untrue. Instead he called and when I didn’t pickup quickly enough he knocked on our door a few minutes later. He did not look like an employee of a hotel. Shirt was wrinkled and not tucked in, no badge or identifier that he was an employee, jeans and funky shoes. He mumbled and was had to understand. My immediate thought was this was some kind of crimnal gang that he was the lead criminal trying to enter our room. If he had any common sense, when he did not hear loud noises he shouldn’t have even knocked on our door. Hence, we had a hard time going back to sleep. We are in our mid 70s and this was elder abuse from a hotel staff that we had the pleasure of paying for.

My room was very clean. The hotel is walking distance from downtown.

Nice, clean and very kind, friendly, helpful and flexible staff.