Spahotels in Tetbury

'Bij aankomst vriendelijk ontvangen en de sleutels gekregen, in de kamer aangekomen rook deze naar natte hond. De badkamer stonk nog erger en de vloerbedekking was bezaait met vieze vlekken. Bij het vragen of er een andere kamer mogelijk was, werd er gezegd dat het qua geur niet veel uitmaakt. En kregen een fles met geurspray mee. Dit heeft beperkt geholpen en werden dagelijks wakker met hoofdpijn. De badkamer viel van ellende bijna uit elkaar, en zag er vooroorlogs en ranzig uit. Vieze...

'Beleeft personeel, goed ontbijt'

'Comfortable and well equipped room with air conditioning a particular benefit during the heat wave! Overall quality of service and food did not match the price level which was expensive for what was provided. In particular the additional charge for certain breakfast items, even though on a bed & breakfast rate was excessive. Service, though, was excellent including finding and keeping items we inadvertently left in the hotel room.'

'Many parts of the hotel have been modernised and look and feel great. The breakfast was good and the pizza I had for dinner from the bar area was amazing! The staff were very kind, helpful and accomodating. Unfortunately, the rooms feel dated and need to be improved. The outdoor sitting area could be improved and kept clean and tidy.'

'The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities.'

'We had a 2 night stay to celebrate my husband's birthday. Faultless service from the staff in all areas and particularly the restaurant. Spa area and all 3 pools are spotless, just enough loungers, more than enough towels and shade - and on a hot day a beautiful place to chill out after exploring Bath. Bar lounge menus and main restaurant menu are good value, food is excellent.'