Hotels in de buurt van St. Claire Square Mall (Fairview Heights)

'The hotel was very clean and the staff was very polite.'

'The room was very clean and the only thing was the sofa bed didn't have sheet or blanket on it. Staff corrected the situation immediately. We would stay at the facility again.'

'place was nice and clean staff was professional and courteous like the in house bar and restaurant and spacial parking'

'Everything was great'

'Clean'

'staff was friendly and helpful. room was clean and comfortable.'

'The room itself was very clean, nice decor, and convenient for a longer stay. However, the king bed we had was incredibly firm and we woke up sore both mornings. The stairwell which we were forced to take were smelly because there were garbage bags in the trash receptacles overflowing. The clerk when we checked in was initially very sweet and friendly, but it was clearly shallow, because when we had insight to give in regard to the elevator issues, she was a little rude and condescending. The...

'I would not recommend this place. The carpet was sticky and smelled awful. The bathroom was good but the bedroom was very poor'

'Hotel was overly terrible. I had accidentally booked a day earlier before my arrival so I had to pay for an extra night. While getting situated there was plenty of things wrong with with the hotel there was a sign on the pool entrance door saying how the pool wasn’t cleaned and was closed by the state. Then we get to the room first thing we noticed was a bug crawling by the toilet in the restroom and then also noticed hair and just dirt all in the bath tub. After leaving and then returning back...

'Good'

'Todo bien'

'The free meals are always a plus and the staff were very attentive!'

'I liked the good nights rest and the coffee! Dining area waa very nice ! I didnt like it that no one would show us how to use the plug in for our hybrid vehicle it was so hot outside we just stand there to figure it out so maybe the heat was why they didnt want to help?'

'The freezer in our room was disgusting.'

'staff was very unfriendly. I asked for a accessible room - the "bench" for the tub was on the floor - with the guest expected to lift it and put in the tub. A handicapped person?? ridiculous. And the front door was not accessible at all - trying to get into the lobby with luggage, and a very heavy door that would was not automatic, was difficult to say the least. Very, very noisy all night long with other guests. Never addressed by the staff.'

'The inside of the building smell like pee the bed the hall smell like cat pee they need to be shutdown'

'Staff were resourceful and kind. The building needs updating. The television was dated.'

'As soon as we walked into the lobby, the place stunk horribly bad. There was only a shower and not bath tub in the room. I had booked two rooms which one room had two adults and one child and the other room had one adult and two children. They didn’t put us on the same floor. We were on different floors. The floors were sticky if you walked barefoot. It was just really gross. I asked the front check-in guy how far the airport was from our facility and he didn’t know. It was not a good experience...

'Needs updating but not bad for an overnight stay nothing fancy'

'Mold on the wall and a non-smoking room smelling cigarets. Outside the pool was closed and full of frogs making terrible noise whole night. Our worst Hotel ever!'