Hôtel près de St. Claire Square Mall (Fairview Heights)

« They put me into a room that was not fully equipped or ready. »

« The overall experience was pretty good but far as communication »

« Pas de petit déjeuner disponible a l'hôtel le matin nous devons trouver un restaurant »

« Lits confortables, petit déjeuner sympa juste ce qu’il faut, grand parking, situé dans une zone commerçante, pas trop loin de Saint Louis. »

« Pool was closed by the health department due to cleaning agent residuals. There was dirty towels left in our room. We were only given 2 towels despite checking in 4 people and had to go to check in to request more. Very disappointed! »

« Point : chambre propre Points - : Hotel en travaux. Nous n’avons rien contre les gens qui travaillent, mais nous avions roulé toute la journée et espérions pouvoir dormir… La scie et la perceuse à 6h du matin ?!? Nul. Et la grosse déception c’est le petit dej.., une pièce très sale avec rien ! Je suis allée à l’accueil et on nous a donné un sac avec un muffin, une pomme et une petite bouteille de jus de fruit tiède. J’ai demandé s’il était possible d’en avoir une fraîche au moins, et on m’a...

« Close to many restaurant. And breakfast included »

« The hotel is dingy. Makeshift. Noisy at times. It’s as clean as it could be given its condition. However, the employees were very nice and did their best to be accommodating. »

« The hotel is under renovation, so I tried to understand the strong paint smell. That would have been find, until I got to the room and found the bathroom was not clean. The air in the room did not work. The room was hot and uncomfortable all night. It was too expensive to find it in this condition. »

« The free breakfast & appetizers/dinner is wonderful♥️ The staff all seem happy & positive♥️ Very clean♥️ »

« Parfait pour ce séjour à saint louis »

« The room was a great size for my family. It was clean and the staff was friendly and helpful. »

« The staff was nice and helpful the hotel and our rooms were clean and quiet »

« Everything was clean, breaking was hood. »

« Room and pool was dirty »

« The carpets, elevator, and pool area were dirty with debris on the floor and smudges on the windows and walls. The first room had no working light when you entered the room the second room had a bedside lamp with a burnt out bulb. The staff was accomodating when I requested a room change due to the light not working in my room. The room was clean. But, the office chair was unstable. The pool had a broken safety ring floating in it and the floor was dirty. The hotel did not feel cared for. ...

« Malheureusement, nous n’avons pas eu d’eau chaude pour la douche. Le lit grinçait énormément. Les parties communes de l’hôtel sont incroyablement sales. L’aspirateur n’a pas dû être passé depuis plusieurs semaines ou plusieurs mois et la serpillière non plus sur les carrelages. La moquette du couloir est même par endroits complètement détrempée. Devant l’hôtel et dans les parties communes s’entassent des quantités de vieux meubles cassés. La piscine n’ouvre qu’à 10h alors que le petit déjeuner...

« The breakfast was terrible and was not maintained at all. Juice was out. Drip tray was overflowing with water. The aches were not cooked all the way no breakfast attendant people wearing no shoes. Housekeeping only service our room one day when we asked for service every day and fresh towels »